Dalhousie Status Page https://status.dal.ca FOR INTERNAL USE ONLY en-ca Sun, 20 Jan 2019 10:38:37 America/Anguilla Copyright: Copyright goes here. https://status.dal.ca/rss.php Dalhousie Status Page https://wadev.ucis.dal.ca/dalTemplate/images/logo.gif https://status.dal.ca Power: Outage https://status.dal.ca/service.php?Service=14 2019-01-14 13:28:57.344243

Killam Library - Essential Power Only - Restricted Access, Data Centre will still have full power
MacDonald Bldg. - Essential Power Only - Restricted Access
Chemistry Building - No power - No Access Permitted
LMP - Full Power
Howe Hall - Full Power
Studley gym - No Power - Locked
University Club - Only Internet affected]]>
Network - General: Outage https://status.dal.ca/service.php?Service=9 2019-01-18 10:49:06.048065 118531 - University Sainte-Anne - 1695 Route 1, Church Point, NS

Between midnight and 6am a 2 hour interruption is scheduled]]>
Power: Outage https://status.dal.ca/service.php?Service=14 2019-01-16 13:26:21.763681
Electrical shutdown for Munro day, February 1, 2019 from 7am - 7pm.]]>
Opinio (surveys.dal.ca): Notice https://status.dal.ca/service.php?Service=33 2019-01-20 09:28:49.361478 Opinio (surveys.dal.ca): Outage https://status.dal.ca/service.php?Service=33 2019-01-20 09:01:29.053352 Network - General: Disruption https://status.dal.ca/service.php?Service=9 2019-01-17 09:54:54.032662

MacDonald Building: Due to a network upgrade in closet 0103 there will network disruptions on floors 0-1 throughout the day as we move the connections from the old switches to the new ones.]]>
Banner: Imaging: Notice https://status.dal.ca/service.php?Service=10 2019-01-17 15:55:34.164645 Banner: Imaging: Outage https://status.dal.ca/service.php?Service=10 2019-01-17 15:45:35.978358 General IT Services: Notice https://status.dal.ca/service.php?Service=8 2019-01-16 13:49:53.448794 General IT Services: Notice https://status.dal.ca/service.php?Service=8 2019-01-16 08:29:31.351256 All services are running as expected.]]> General IT Services: Outage https://status.dal.ca/service.php?Service=8 2019-01-16 05:52:09.817475 Network - General: Notice https://status.dal.ca/service.php?Service=9 2019-01-15 15:34:27.665608 Network - General: Notice https://status.dal.ca/service.php?Service=9 2019-01-16 17:14:54.692577 DalOnline: Notice https://status.dal.ca/service.php?Service=22 2019-01-15 10:11:17.894602 Banner: PROD database suite which includes: (FAMIS, Lines and Others): Notice https://status.dal.ca/service.php?Service=13 2019-01-15 10:10:13.313067 DalCard: Notice https://status.dal.ca/service.php?Service=26 2019-01-15 09:51:52.984636 Banner: PROD database suite which includes: (FAMIS, Lines and Others): Outage https://status.dal.ca/service.php?Service=13 2019-01-15 09:50:28.107714 DalOnline: Outage https://status.dal.ca/service.php?Service=22 2019-01-15 09:49:14.42229 DalCard: Outage https://status.dal.ca/service.php?Service=26 2019-01-15 09:48:38.21768 Network - Acorn: Notice https://status.dal.ca/service.php?Service=36 2019-01-15 09:03:01.528799
Truro - NS and Charlottetown & Alberton - PE
Change Control ID : 834279

Start Date: 2019-01-15

End Date: 2019-01-15

Customer Impact: Service Affecting

Location Of Work: Truro - NS and Charlottetown & Alberton - PE

Reason For Work: Network Testing/Maintenance

Release Window: 02:00 - 06:00 Atlantic

Affected Circuits:
118802 - 90 Research Drive, Bible Hill, NS to 20 Rock Garden Rd, Bible Hill, NS

Service Interruption Duration: less than 20 minute

Service Impact:
Your services will be impacted while we do a software upgrade.]]>
Banner: PROD database suite which includes: (FAMIS, Lines and Others): Notice https://status.dal.ca/service.php?Service=13 2019-01-11 10:24:25.734052 Banner: PROD database suite which includes: (FAMIS, Lines and Others): Outage https://status.dal.ca/service.php?Service=13 2019-01-11 10:18:18.535114 Banner: PROD database suite which includes: (FAMIS, Lines and Others): Disruption https://status.dal.ca/service.php?Service=13 2019-01-11 09:56:07.03615 Network - General: Notice https://status.dal.ca/service.php?Service=9 2019-01-09 16:58:00.155421 Network - General: Notice https://status.dal.ca/service.php?Service=9 2019-01-09 15:01:46.639719 Network - General: Outage https://status.dal.ca/service.php?Service=9 2019-01-09 13:57:34.133446
Tech investigating.]]>
Network - General: Disruption https://status.dal.ca/service.php?Service=9 2019-01-09 13:03:12.868671 Telephone: Notice https://status.dal.ca/service.php?Service=37 2019-01-08 09:07:08.487682 Telephone: Disruption https://status.dal.ca/service.php?Service=37 2019-01-07 14:00:52.737881 Power: Notice https://status.dal.ca/service.php?Service=14 2019-01-07 08:39:14.071383 Power: Outage https://status.dal.ca/service.php?Service=14 2018-12-19 13:07:44.502916
Dental/Burbidge/Forrest Buildings/CHEB - essential services only will be supplied by emergency generator. (Access to these buildings will be restricted during the outages)

Although Tupper and LSRI buildings will have emergency power, only essential personnel should enter the building.]]>
Network - General: Notice https://status.dal.ca/service.php?Service=9 2019-01-04 16:14:13.96606 Network - General: Outage https://status.dal.ca/service.php?Service=9 2019-01-04 16:13:49.752517 Network - General: Notice https://status.dal.ca/service.php?Service=9 2019-01-04 14:05:04.794546 Network - General: Outage https://status.dal.ca/service.php?Service=9 2019-01-03 13:52:44.731474 Network - General: Notice https://status.dal.ca/service.php?Service=9 2019-01-03 18:01:41.529222 Network - General: Outage https://status.dal.ca/service.php?Service=9 2019-01-03 16:19:07.815482 Opinio (surveys.dal.ca): Notice https://status.dal.ca/service.php?Service=33 2018-12-24 10:03:28.103354 Opinio (surveys.dal.ca): Outage https://status.dal.ca/service.php?Service=33 2018-12-24 09:27:50.800588 Power: Notice https://status.dal.ca/service.php?Service=14 2018-12-22 12:16:39.980282 Network - Wireless: Notice https://status.dal.ca/service.php?Service=17 2018-12-22 12:16:27.673115 Network - General: Notice https://status.dal.ca/service.php?Service=9 2018-12-22 12:16:13.685051 Network - Wireless: Outage https://status.dal.ca/service.php?Service=17 2018-12-22 08:16:41.60942 Power: Outage https://status.dal.ca/service.php?Service=14 2018-12-22 08:16:22.090285 Network - General: Outage https://status.dal.ca/service.php?Service=9 2018-12-22 08:16:00.877871 Network - General: Disruption https://status.dal.ca/service.php?Service=9 2018-12-20 14:31:46.956174 Dentistry: Notice https://status.dal.ca/service.php?Service=5 2018-12-20 14:28:39.364928 Network - General: Notice https://status.dal.ca/service.php?Service=9 2018-12-20 08:12:15.06076 Network - General: Outage https://status.dal.ca/service.php?Service=9 2018-12-19 22:07:54.76113 Network - Wireless: Notice https://status.dal.ca/service.php?Service=17 2018-12-19 09:48:53.937366

Correction - Wireless upgrade caused Tupper and CRC access points to be down.


Upgrade caused Carleton campus access point to be down. Techs are currently investigating.

Various wireless network disruptions will occur during this one hour maintenance window for operating system upgrade]]>
Dentistry: Outage https://status.dal.ca/service.php?Service=5 2018-12-12 12:29:56.620726
Expected finish time is 12:00pm.]]>
Network - Acorn: Notice https://status.dal.ca/service.php?Service=36 2018-12-19 08:08:17.248577 Network - Wireless: Outage https://status.dal.ca/service.php?Service=17 2018-12-19 08:08:05.612865

Upgrade caused Carleton campus access point to be down. Techs are currently investigating.

Various wireless network disruptions will occur during this one hour maintenance window for operating system upgrade]]>
Network - Wireless: Disruption https://status.dal.ca/service.php?Service=17 2018-12-19 07:44:32.653777 Network - Wireless: Outage https://status.dal.ca/service.php?Service=17 2018-12-19 07:42:46.590713

Various wireless network disruptions will occur during this one hour maintenance window for operating system upgrade.]]>
Network - Acorn: Outage https://status.dal.ca/service.php?Service=36 2018-12-04 17:42:32.640128
A 10 minute network outage will occur during this 5am - 6am maintenance window on December 19 2018. The operating system will be upgraded on the ACORN router.

The complete 1 hour maintenance window is allocated for possible unforeseen problems that may cause an additional network outage.

Any anomalies observed during or after the upgrade should be reported to NOC at 902-494-2662.]]>
Network - General: Notice https://status.dal.ca/service.php?Service=9 2018-12-17 15:28:33.584676


Message from Dal NOC

Dal Networks will be performing data center upgrades relating to the ACORN ring from 4am - 5am on December 19 2018. Various network disruptions will occur but ring redundancy will keep the network functioning. This notice is for possible unforeseen problems that may cause a network outage from the upgrade. Any anomalies observed during or after the upgrade should be reported to NOC at 902-494-2662.]]>
Network - Wireless: Disruption https://status.dal.ca/service.php?Service=17 2018-12-17 15:36:36.905491 DalCard: Notice https://status.dal.ca/service.php?Service=26 2018-12-18 20:41:28.056346 All operations and functions are either already on-line or coming back on-line.
No further outage is expected.]]>
DalCard: Outage https://status.dal.ca/service.php?Service=26 2018-12-18 18:23:17.264366 DalCard: Outage https://status.dal.ca/service.php?Service=26 2018-12-12 12:32:07.341747
Date: Dec 18/18
Time: 6:00pm-9:00pm (3hr)

Purpose: This is a Core system upgrade and will contain mostly patches and bugfixes. Very few enhancements will be contained within this update.

Impact: Noticeable planned system down time 3 hours or less (Impacted services listed below)
Notification: Posted on the ITS Status Page https://status.dal.ca/services.php?View=all and this email list.

***Please Note unless otherwise notified this upgrade will be performed in a scheduled evening maintenance window in order to reduce the overall impact to clients and end users.

Contingency Plan: A full System Restore – Decision will be made at 8:00 pm and this group notified.

Major Affected Services (if in-use):

• ID Unit (ID’s will not be printable)
• UPass Issue (unavailable)
• OneWeb (unavailable)
o Web deposit
o Web sales (meal plan)
o Parking Pass Sales
o Balance Check (Financial History Inquiry)
• Bookstore Sales (DalCard As Tender type unavailable)
• Laundry, photocopier, vending (if any of these devices are set to run off line they will do so with transaction synchronized when system is brought back on line)
o Printing will be set to off-line mode
• Security – door will continue to function in off-line mode
• Off- Campus Vendors – will continue to function in off-line mode


If anyone has any comments or concerns please email bruce.caddell@dal.ca or bill.harnett@dal.ca]]>
General IT Services: Notice https://status.dal.ca/service.php?Service=8 2018-12-18 10:50:48.009207 Internal: Notice https://status.dal.ca/service.php?Service=11 2018-12-14 20:11:09.807022 Impacted: proxy.its.dal.ca
Details: Software Update requiring service restart may cause disruption
Responsible Area: Research Computing (karl.vollmer@dal.ca)
RESOLVED]]>
Network - General: Notice https://status.dal.ca/service.php?Service=9 2018-12-14 16:28:00.765302 Network - General: Outage https://status.dal.ca/service.php?Service=9 2018-12-14 13:53:43.579691 General IT Services: Disruption https://status.dal.ca/service.php?Service=8 2018-12-13 16:12:31.701801 Network - General: Notice https://status.dal.ca/service.php?Service=9 2018-12-11 07:33:01.054679
Canary NOC Maintenance ID 814067

Affected Circuits:
MUN to UPEI (St John's to Charlottetown)

Service Interruption Duration: 2 hours]]>
Network - General: Notice https://status.dal.ca/service.php?Service=9 2018-12-13 10:32:03.30874 MUN to UPEI (St John's to Charlottetown)

Service Interruption Duration: 2 hours]]>
General IT Services: Notice https://status.dal.ca/service.php?Service=8 2018-12-12 11:06:33.055273 General IT Services: Outage https://status.dal.ca/service.php?Service=8 2018-12-11 15:34:20.064154 End Date : Dec 12, 2018 05:00 AM EST
Customer Impact : 1 mins
Cause : Upgrade - Server
Service Outage Details
Active PTT calls will drop twice during the maintenance for 30 seconds each.
Impacted Services
Push to Talk]]>
Opinio (surveys.dal.ca): Notice https://status.dal.ca/service.php?Service=33 2018-12-11 08:47:52.482084 Opinio (surveys.dal.ca): Outage https://status.dal.ca/service.php?Service=33 2018-12-11 08:26:51.454953 Network - General: Notice https://status.dal.ca/service.php?Service=9 2018-12-10 09:00:37.134614 Network - General: Notice https://status.dal.ca/service.php?Service=9 2018-12-10 08:59:32.745902 General IT Services: Notice https://status.dal.ca/service.php?Service=8 2018-12-06 10:57:48.295426 Network - General: Disruption https://status.dal.ca/service.php?Service=9 2018-12-05 13:56:27.772795
Date : 2018/12/05]]>
General IT Services: Disruption https://status.dal.ca/service.php?Service=8 2018-12-05 12:13:13.154835 Network - General: Notice https://status.dal.ca/service.php?Service=9 2018-12-04 16:45:18.280194 Network - General: Disruption https://status.dal.ca/service.php?Service=9 2018-12-04 16:09:48.841559 DMNB: Notice https://status.dal.ca/service.php?Service=27 2018-12-03 13:04:05.647321
Jabber Video desktop service will be unavailable on Dec 3rd, due to required maintenance on DMNB infrastructure. The outage will be 8am - 5pm, and will affect the ability to log in and use the Jabber Video service.]]>
Network - General: Notice https://status.dal.ca/service.php?Service=9 2018-11-30 14:06:11.425829 Network - General: Disruption https://status.dal.ca/service.php?Service=9 2018-11-27 07:45:22.939342 Network - General: Notice https://status.dal.ca/service.php?Service=9 2018-11-30 07:46:10.322724 Network - General: Outage https://status.dal.ca/service.php?Service=9 2018-11-29 20:29:20.743697 Facilities has been contacted.]]> Network - General: Outage https://status.dal.ca/service.php?Service=9 2018-11-29 18:21:44.196103 A technician has been dispatch for investigation]]> Network - General: Notice https://status.dal.ca/service.php?Service=9 2018-11-29 17:16:34.798616 Network - General: Outage https://status.dal.ca/service.php?Service=9 2018-11-29 17:15:28.727774 Only Studly House is still down]]> Network - General: Outage https://status.dal.ca/service.php?Service=9 2018-11-29 17:17:14.797767
The switches in Studley House and part of Killam Library need to be replaced.

A technician is preparing new switches for installation.]]>
Network - General: Outage https://status.dal.ca/service.php?Service=9 2018-11-29 17:18:13.478923 The following building is still down: Day Care, Studley House and part of Killam Library

The technician is still working on the outage.]]>
Network - General: Outage https://status.dal.ca/service.php?Service=9 2018-11-29 17:18:26.888058 A technician has been dispatch for investigation]]> Network - General: Outage https://status.dal.ca/service.php?Service=9 2018-11-29 11:55:00.046921 Network - General: Notice https://status.dal.ca/service.php?Service=9 2018-11-29 00:27:44.670863
The network is experiencing issues that are causing connection problems. Technicians are working on restoring service.]]>
Network - Wireless: Notice https://status.dal.ca/service.php?Service=17 2018-11-29 07:37:58.389032 Network - General: Disruption https://status.dal.ca/service.php?Service=9 2018-11-28 21:08:46.61586 Network - Wireless: Disruption https://status.dal.ca/service.php?Service=17 2018-11-28 21:08:11.211361 DalOnline: Notice https://status.dal.ca/service.php?Service=22 2018-11-28 18:06:14.341064 DalOnline: Outage https://status.dal.ca/service.php?Service=22 2018-11-28 17:51:29.154369 Network - General: Notice https://status.dal.ca/service.php?Service=9 2018-11-28 16:28:14.446193 Network - General: Outage https://status.dal.ca/service.php?Service=9 2018-11-28 09:09:52.620564 Network - Acorn: Notice https://status.dal.ca/service.php?Service=36 2018-11-26 10:32:22.236184 Impacted: speedtest.acorn-ns.ca
Details: Upgrade of Software & Hardware
Responsible Area: Karl Vollmer

speedtest.acorn-ns.ca will be updated to new hardware, and new software starting at 07:00am Wednesday, expected downtime is less than 5 min.]]>