https://status.dal.ca/ RSS feed of the Dalhousie Status Page updates. en-ca Thu, 21 Nov 2024 02:21:08 America/Halifax Copyright 2017 Dalhousie University. https://status.dal.ca/rss.php https://status.dal.ca/service.php?Service=36 2024-11-20 12:14:48 CHANGE CONTROL NOTICE

Type Of Work: Maintenance

Customer: Canary NOC

Start Date (yyyy-mm-dd): 2024-12-04

End Date (yyyy-mm-dd): 2024-12-04

Country: Canada

Location Of Work: St Johns - NL

Reason For Work: Network Testing/Maintenance

Release Window (24 hr format): 00:00 - 04:30 Newfoundland

Affected Circuits:
00152705 - 10G Canarie Memorial University to Dalhousie

Service Interruption Duration: less than 20 minute

Service Impact:
Your services will be impacted while we perform Core Network Maintenance https://status.dal.ca/service.php?Service=36 2024-11-18 15:46:44 CHANGE CONTROL NOTICE

Type Of Work: Emergency

Customer: ACORN NS

Start Date (yyyy-mm-dd): 2024-11-27

End Date (yyyy-mm-dd): 2024-11-27

Country: Canada

Location Of Work: Halifax, NS

Reason For Work: Network Testing/Maintenance

Release Window (24 hr format): 01:00 - 02:30 Atlantic

Affected Circuits:
00142527 - 5841 Bilby St , Halifax, NS <> 5841 Bilby St , Halifax, NS

Service Interruption Duration: less than 1 hour

Service Impact:
Your services will be impacted while we do an emergency software upgrade. https://status.dal.ca/service.php?Service=9 2024-11-13 08:45:24 CHANGE CONTROL NOTICE
Type Of Work: Maintenance
Start Date: 2024-11-22
End Date: 2024-11-22
Country: Canada
Location Of Work: Halifax, NS
Reason For Work: Software Upgrade
Release Window (24 hr format): 02:00 - 03:30 Atlantic
Affected Circuits:
00145606 - 5657 Spring Garden Rd (705), Halifax, NS <> 6225 University Ave, Halifax, NS
Service Interruption Duration: 1.0 hours (60 mins)
Service Impact:
Your services will be impacted while we do a software upgrade. https://status.dal.ca/service.php?Service=38 2024-11-20 12:17:02 O365 NOTICE
Users are unable to utilize the "Set expiration date" feature when sharing files in M365 apps
Service Restored

Final status: The "set expiration date" feature has been successfully reenabled for all environments.
Scope of impact: Users attempting to set expiration dates when sharing files in M65 apps were affected.
Start time: Tuesday, September 10, 2024, at 3:43 PM AST
End time: Friday, November 15, 2024, at 9:00 AM AST https://status.dal.ca/service.php?Service=21 2024-11-19 15:47:26 Restored:

1) Users may be unable to move and/or copy folders or files in myDal/SharePoint. https://status.dal.ca/service.php?Service=21 2024-11-18 12:23:19 Active:

1) Users may be unable to move and/or copy folders or files in myDal/SharePoint. https://status.dal.ca/service.php?Service=39 2024-11-18 11:17:19 TEAMS NOTICE
Users aren't seeing updates synced to their calendar in Teams.
Service Degradation

More info: Additionally, this issue may prevent the affected users from utilizing the calendar within Teams to create and manage scheduled meetings that are intended to be synced with Outlook desktop client, Outlook on the web and Exchange Online.
Current status: The service provider's investigation into recent code changes has been inconclusive in identifying the underlying issue, and they're reaching out to some affected users to gather data from a reproduction of the issue so they can isolate the root cause of this behavior and determine a viable solution.
Scope of impact: Your organization is affected by this event, and some Teams calendar users are impacted. https://status.dal.ca/service.php?Service=13 2024-11-17 13:45:07 Services restored https://status.dal.ca/service.php?Service=39 2024-11-18 11:29:35 TEAMS NOTICE
Users' files uploaded to Teams channels may be incorrectly hosted on the users' OneDrive for Business
Service Restored

More info: The affected files were accessible, and no errors were reported.
Impact was specific to files uploaded to Teams channels during a meeting. Files uploaded after a meeting had ended were hosted on the channel's SharePoint Online site as expected.
Final status: The service provider has confirmed the deployment has completed, and impact has been remediated after a period of monitoring. Affected users will not need to take any action to experience relief, any newly uploaded files in Teams channels during a meeting will be uploaded to the channel SharePoint site as expected.
Scope of impact: Impact was specific to some users who were served through the affected infrastructure who were uploading files to Teams channels during meetings.
Start time: Friday, July 12, 2024, at 9:00 AM AST
End time: Friday, November 14, 2024, at 10:15 PM AST https://status.dal.ca/service.php?Service=9 2024-11-15 09:14:18 Tupper 5th and 8th floor: to reinstate network after the flood insurance work https://status.dal.ca/service.php?Service=13 2024-11-12 12:09:04 The PROD database and associated applications will be unavailable on Sunday November 17th from 6:00 a.m. to 6:00 p.m. for planned system maintenance. https://status.dal.ca/service.php?Service=22 2024-11-12 12:06:39 Dal Online will be unavailable on Sunday November 17th from 6:00 a.m. to 6:00 p.m. for system maintenance. We apologise for the inconvenience. https://status.dal.ca/service.php?Service=38 2024-11-14 15:49:53 NOTICE
Users may be unable to setup Multi-Factor Authentication (MFA) on devices for the first time
Service restoration

Final status: The service provider confirmed that implementing a new authentication component has remediated impact.
Scope of impact: This issue may have potentially affected any user if they were attempting to set up MFA on devices for the first time.
Start time: Thursday, November 14, 2024, at 11:00 AM AST
End time: Thursday, November 14, 2024, at 2:50 PM AST https://status.dal.ca/service.php?Service=6 2024-11-13 09:11:33 OUTLOOK NOTICE
Conference rooms for meetings are not appearing when users search for them
Service Restored

More info: Impact was specific but not limited to the following services:
- Outlook
- Teams
This issue may have also impacted any third party app that also uses the FindMeetingLocations API.
Final status: The service provider has successfully reverted the change and confirmed that the issue is resolved.
Scope of impact: Any user attempting to find a conference room via a service that utilizes the FindMeetingLocations API could've been impacted.
Start time: Monday, November 11, 2024, at 5:50 PM AST
End time: Wednesday, November 13, 2024, at 6:11 AM AST
Root cause: A recent migration change to our scheduling service inadvertently caused impact. https://status.dal.ca/service.php?Service=39 2024-11-13 09:13:21 TEAMS NOTICE
Conference rooms for meetings are not appearing when users search for them
Service Restored

More info: Impact was specific but not limited to the following services:
- Outlook
- Teams
This issue may have also impacted any third party app that also uses the FindMeetingLocations API.
Final status: The service provider has successfully reverted the change and confirmed that the issue is resolved.
Scope of impact: Any user attempting to find a conference room via a service that utilizes the FindMeetingLocations API could've been impacted.
Start time: Monday, November 11, 2024, at 5:50 PM AST
End time: Wednesday, November 13, 2024, at 6:11 AM AST
Root cause: A recent migration change to our scheduling service inadvertently caused impact. https://status.dal.ca/service.php?Service=6 2024-11-12 10:13:31 EXCHANGE NOTICE
Users in Canada may be unable to access their mailbox using certain connection methods
Service restoration

More info: Impact was specific to users who were located in Canada and who were attempting to access their Exchange Online mailbox using one of the following connection methods:
-Exchange ActiveSync (EAS)
-Messaging API (MAPI)
-Internet Message Access Protocol (IMAP)
Final status: The service provider restarted the affected portion of infrastructure and confirmed through monitoring service health telemetry the issue was remediated.
Scope of impact: Users in Canada served through the impacted section of infrastructure may have experienced failures when attempting to access their mailbox through EAS, MAPI, and IMAP connection methods.
Start time: Friday, November 8, 2024, at 8:30 PM AST
End time: Friday, November 8, 2024, at 8:53 PM AST https://status.dal.ca/service.php?Service=9 2024-11-10 07:46:22 Maintenance work was completed successfully Sunday Nov 10th. ITS completed work at approximately 6:30 am. Any issues please contact support@dal.ca https://status.dal.ca/service.php?Service=6 2024-11-12 07:51:37 Users in Canada may be unable to access their mailbox using certain connection methods

Affected services: Exchange Online
Status: Service restored
Issue type: Advisory
Start time: Nov 8, 2024, 7:30 PM AST
End time: Nov 8, 2024, 7:53 PM AST

More info
Impact was specific to users who were located in Canada and who were attempting to access their Exchange Online mailbox using one of the following connection methods:

-Exchange ActiveSync (EAS)
-Messaging API (MAPI)
-Internet Message Access Protocol (IMAP) https://status.dal.ca/service.php?Service=6 2024-11-08 12:11:54 EXCHANGE NOTICE
Some users may experience timeout and authentication errors when attempting to access their Exchange Online mailboxes
Service Degradation

More info: This issue impacts any Exchange Online connection method.
Current status: The service provider has determined that a portion of Exchange Online service infrastructure is utilizing a large portion of its CPU capacity, which is causing authorization and timeout errors for users that are routed through the impacted infrastructure. They've restarted the impacted service infrastructure and are monitoring to determine if this measure remediates user impact.
Scope of impact: A subset of users in Canada may experience errors when attempting to access their Exchange Online mailboxes using any connection method. https://status.dal.ca/service.php?Service=6 2024-11-08 12:13:19 EXCHANGE NOTICE
Some users' searches may fail and provide no results in the Outlook desktop client and Outlook on the web
Service Restoration

Final status: The servic provider has determined that service memory issues have caused the infrastructure responsible for facilitating core service search, to go into a unresponsive state. They've manually restarted this infrastructure which has remediated impact.
Scope of impact: Some users attempting to perform searches in the Outlook desktop client and Outlook on the web may have been impacted.
Start time: Tuesday, October 29, 2024, at 3:11 PM AST
End time: Thursday, November 7, 2024, at 6:55 PM AST https://status.dal.ca/service.php?Service=6 2024-11-08 12:11:36 EXCHANGE NOTICE
Some users' searches may fail and provide no results in the Outlook desktop client and Outlook on the web
Service Degradation

The service provider's investigation of the information gathered including system logs thus far is not yet complete. This full analysis of the data will aid them in pinpointing the origin of impact.
Scope of impact: Some users attempting to perform searches in the Outlook desktop client and Outlook on the web may be impacted. https://status.dal.ca/service.php?Service=6 2024-11-08 10:01:44 EXCHANGE NOTICE
Users may be unable to load email messages using the 'FindItems' method in Exchange Online and may encounter an error
Service Restored

More info: Affected users may have been unable to use the Exchange Web Services (EWS) 'FindItems' method to load email messages, particularly calendar invite email notifications. When running Kusto queries, the function 'Get_AppointmentState()' returned the error "An internal server error occurred. The operation failed." While users may still have been able to retrieve the subject of the affected email messages, errors were encountered upon attempting to load the message body.
For users of a third-party email application that leverages EWS to retrieve email content, users may have been prevented from accessing email messages and calendar invites.
Final status: The service provider has determined that their fix deployment has reached all affected users and their service telemetry confirms that this issue is resolved.
Start time: Monday, October 27, 2024, at 9:00 PM AST
End time: Thursday, November 7, 2024, at 5:00 PM AST https://status.dal.ca/service.php?Service=6 2024-11-07 09:33:04 EXCHANGE NOTICE
Some users may experience timeout and authentication errors when attempting to access their Exchange Online mailboxes
Service Restored

More info: This issue impacted any Exchange Online connection method.
Final status: After internally monitoring the impacted Exchange Online service infrastructures recovery after the restart, the service provider confirmed that impact is resolved.
Scope of impact: A subset of users in Canada may have experienced errors when attempting to access their Exchange Online mailboxes using any connection method.
Start time: Wednesday, November 6, 2024, at 3:52 PM AST
End time: Wednesday, November 6, 2024, at 4:21 PM AST https://status.dal.ca/service.php?Service=43 2024-11-06 09:32:42 Resolved:

Power Platform: Users may have observed stale data for dataflows in scheduled mode. https://status.dal.ca/service.php?Service=39 2024-11-06 09:31:37 TEAMS NOTICE
Some users may be unable to view previews of sent images from the Teams desktop app
Service Degradation

More info: Sent previews may appear blank after pasting images into Teams chats.
Current status: The service provider determined that a recent update, intended to enable a feature focused on improving image handling in Teams chats, inadvertently introduced a code regression causing images to not be checked for successful upload status' before being sent. They're developing and validating a fix that'll repair the code regression, in order to remediate impact.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure attempting to view previews of sent images from the Teams desktop app. https://status.dal.ca/service.php?Service=43 2024-11-06 08:31:51 Power Platform: Users may observe stale data for dataflows in scheduled mode. Microsoft is investigating. https://status.dal.ca/service.php?Service=43 2024-11-05 15:56:11 Resolved:

Users may have been unable to share reports using the send email option within Power BI. https://status.dal.ca/service.php?Service=32 2024-11-05 13:24:53 Campus Bookings PROD services are back online. https://status.dal.ca/service.php?Service=17 2024-11-12 07:54:32 Network issues have been resolved. https://status.dal.ca/service.php?Service=19 2024-11-05 12:51:51 PRINTERS NOTICE
Due to the network outage today, Konica printers will need to be restarted in order to obtain ip addresses. Please unplug the printer electrically, wait 15 seconds & plug back in.
If you still do not get network connectivity, please contact support@dal.ca https://status.dal.ca/service.php?Service=17 2024-11-05 12:48:58 Between 10:50am and 11:30am there were network disruptions for all campuses that affected wireless service. Currently the cause of the issue is unknown. Techs are investigating. https://status.dal.ca/service.php?Service=9 2024-11-05 12:47:49 Between 10:50am and 11:30am there were network disruptions for all campuses that affected all services. Currently the cause of the issue is unknown. Techs are investigating. https://status.dal.ca/service.php?Service=9 2024-11-05 12:35:54 NETWORK NOTICE
Dalhousie experienced some network outages today - both wired & wireless and Dal-hosted web sites were offline.
While the majority of issues have been resolved, Technicians are still working on some remaining issues https://status.dal.ca/service.php?Service=6 2024-11-04 09:16:20 User impact: Users' inbound email messages containing some URLs may have been unexpectedly marked as phishing.
Final status: We've successfully released the identified affected email messages and after monitoring the service, we've verified the issue is now resolved. https://status.dal.ca/service.php?Service=39 2024-11-04 09:02:49 User impact: Users' files uploaded to Teams channels are incorrectly hosted on the users' OneDrive for Business.
More info: Files are accessible, and no errors are reported.
Impact is specific to files uploaded to Teams channels during a meeting. Files uploaded after a meeting has ended are hosted on the channel's SharePoint Online site as expected.
Current status: We're progressing with the internal validations for our fix and initial indicators verify that it will be viable for remediating the impact. https://status.dal.ca/service.php?Service=38 2024-11-04 08:58:48 User impact: Users without a Copilot license may have seen the Copilot app button within Microsoft Teams.
More info: This was a rare and intermittent issue. Affected users without Copilot licenses were not able to access Copilot in Teams, despite the UI button being present due to the issue. If an affected user attempted to click on the Copilot app button within Teams, it failed and they were subsequently unable to navigate to other areas of Teams, such as chats, calendar, and more. Users who entered this scenario could restart their Teams session to mitigate the issue.
Final status: We've confirmed the deployment of the fix has reached 100 percent of affected environments and all customers will see remediation with Teams version 24100324914.

Service Restored. https://status.dal.ca/service.php?Service=21 2024-11-04 07:46:02 Resolved:

1) Users may have been unable to edit myDal/SharePoint Online classic site pages. https://status.dal.ca/service.php?Service=14 2024-11-01 14:41:56 Power restored https://status.dal.ca/service.php?Service=14 2024-11-01 13:50:56 Kings, Economics, Coburg, LeMarchant, Robie St., Seymour St., Edward St. : Power outage https://status.dal.ca/service.php?Service=14 2024-11-01 11:44:11 Tupper 10th Floor - power restored https://status.dal.ca/service.php?Service=14 2024-11-01 09:46:05 Tupper 10th Floor - Friday Nov 1, 2024 - Power shut down to occur 8AM-12PM Friday. https://status.dal.ca/service.php?Service=6 2024-11-01 09:04:15 User impact: Users may have been unable to receive or sync on-premises email messages on the Outlook mobile app.
Final status: The deployment has successfully completed and has resolved impact.

Service restored. https://status.dal.ca/service.php?Service=43 2024-11-01 08:54:26 Power BI:
Users may be unable to share reports using the send email option within Power BI. Additionally, the user interface indicates that the requests are failing, and the recipients don't receive the email.

Affected users can bypass the impact by sharing the report by using the "copy link" button and sharing this link manually to the recipient. https://status.dal.ca/service.php?Service=6 2024-10-31 15:12:44 EXCHANGE NOTICE
Users may be unable to search their email in Outlook on the web and may get an error.
Service Restored

More info: Affected users encountered a "Something went wrong. Please try again later." error message. Where possible, users could’ve bypassed the problem by utilizing a different client to search for their email, such as the Outlook desktop app.
Some users reported that the roaming signatures feature was missing in Outlook on the web.
Final status: The service provider has confirmed that the rate of search errors has returned to normal as a result of resyncing the affected infrastructure. Affected users have reported that searches are now operating as expected and they’ve determined that this issue is resolved.
Scope of impact: Some users may have been unable to search their email in Outlook on the web.
Start time: Monday, October 28, 2024, at 2:19 AM AST
End time: Thursday, October 31, 2024, at 1:35 PM AST https://status.dal.ca/service.php?Service=21 2024-10-31 08:10:36 Active:

1) Users may be unable to edit myDal/SharePoint Online classic site pages.


Resolved:

1) Users may have been unable to perform searches within myDal/SharePoint Online. https://status.dal.ca/service.php?Service=21 2024-10-30 13:47:32 Active:

1) Users may be unable to perform searches within myDal/SharePoint Online.

2) Users may be unable to edit myDal/SharePoint Online classic site pages. https://status.dal.ca/service.php?Service=6 2024-10-30 13:09:52 EXCHANGE NOTICE
Users' legitimate inbound email messages containing specific URLs are being incorrectly marked as phish.
Service Degradation

Current status: The service provider has identified that their automated anti-spam procedures is incorrectly blocking email messages based on certain URLs, which is causing inbound email messages to be marked as phishing and quarantined due to a signature which is flagged as malicious. They're further reviewing the machine learning logic behind the quarantines to further assess their remediation options.
Scope of impact: Impact is specific to some users who are expecting to receive inbound email messages who are served through the affected infrastructure.
Root cause: The service provider's automated anti-spam procedures is incorrectly blocking email messages that contain a specific URL, which is causing inbound email messages to be marked as phishing and quarantined due to a signature which is flagged as malicious. https://status.dal.ca/service.php?Service=6 2024-10-29 15:54:25 User impact: Users can't search their email in Outlook on the web and get an error.
More info: Users that have reported this problem encounter a "Something went wrong. Please try again later." error message. Where possible, users can bypass the problem by utilizing a different client to search for their email, such as the Outlook desktop app.
Some users have reported that the roaming signatures feature is missing in Outlook on the web. https://status.dal.ca/service.php?Service=39 2024-10-29 15:04:14 User impact: Users without proper licenses may see the Copilot app button within Teams.
More info: This is a rare and intermittent issue. Affected users without Copilot licenses are not able to access Copilot in Teams, despite the UI button being present due to the issue. If an affected user attempts to click on the Copilot app button within Teams, it fails and they are subsequently unable to navigate to other areas of Teams, such as chats, calendar, and more. Users who enter this scenario can restart their Teams session to mitigate the issue. https://status.dal.ca/service.php?Service=6 2024-10-28 15:20:44 User impact: Users saw incorrect room availability information in the Room Finder within Exchange Online.
More info: Affected users may have seen inconsistent information between Scheduling Assistant and Room Finder within Exchange Online, specific to room availability.
Impact may have manifested in any Exchange Online connection method, including but not limited to the Outlook desktop client and Outlook on the web.
Final status: We confirmed with a subset of affected users that impact is remediated following our rollback of the service update causing the issue.

Service Restored. https://status.dal.ca/service.php?Service=6 2024-10-28 09:35:10 User impact: Users may be unable to receive or sync on-premises email messages on the Outlook mobile app.
Current status: We've confirmed that the issue is isolated to the on-premises environment and have updated the Title, User impact, and Scope of impact sections to reflect this. We're continuing to review mobile client logs to isolate the source and determine appropriate remediation actions. https://status.dal.ca/service.php?Service=25 2024-10-28 09:23:04 Dalspace is now online. https://status.dal.ca/service.php?Service=9 2024-10-27 07:40:27 Killam Data Center firewall has been upgraded successfully. https://status.dal.ca/service.php?Service=39 2024-10-25 09:12:32 TEAMS NOTICE
A potential issue with the configuration of Microsoft AutoUpdate (MAU) affecting macOS devices has been detected.

User impact
If action isn't taken, users’ Microsoft Teams clients may experience a suboptimal user experience.

Action needed
In the majority of cases, the root cause of Teams not being updated is incorrect MAU configuration or, occasionally, that MAU is missing. To troubleshoot MAU configuration issues, you first need to open the Terminal app in MacOS and execute the following commands:


defaults read /Library/Managed\ Preferences/com.microsoft.autoupdate2

defaults read com.microsoft.autoupdate2

In the output, locate the "/Applications/Microsoft Teams.app". It should look like:

Basic:
Applications=
{
...
"/Applications/Microsoft Teams.app" = {"Application ID" = TEAMS21;};
...
}

Custom channel:
Applications=
{
...
"/Applications/Microsoft Teams.app" =
{
"Application ID" = TEAMS21;
ChannelName = Custom;
ManifestServer ="https://statics.teams.cdn.office.net/production-osx/24199.1700.3003.1785/";
ManifestServerExpiryTime = "2024-08-02T08:40:06Z";
};
...
}

If the "/Application/Microsoft Teams.app" path is absent, it indicates that the Teams registration is missing, and an administrator can add the basic registration to the managed preferences profile.

If the "/Application/Microsoft Teams.app" entry appears but is different from the examples, an administrator can resolve the managed preferences profile.

For more information on how to validate your MAU configuration please review the following documentation:

https://learn.microsoft.com/en-us/microsoftteams/teams-client-update#how-to-troubleshoot-a-mau-configuration https://status.dal.ca/service.php?Service=39 2024-10-25 09:22:04 TEAMS NOTICE
Users are experiencing various failures with Teams service and functionality across multiple platforms
Service Restored

User impact: Users were experiencing various failures with Teams service and functionality across multiple platforms.
More info: Impact may have occurred in the following scenarios:
-Creating new group chats
-Creating new meetings
-Updating meetings
-Bots' ability to post messages
-Any Microsoft Teams Graph API which supports messages
-Creating Virtual Events such as Webinars or Town Halls in Microsoft Teams
-Escalating 1-1 calls
-Q&A in Microsoft Teams meetings
-Sending messages
-Failures using Flow bot for Microsoft Teams in Microsoft Power Automate

Final status: The service provider completed redeploying the change successfully and confirmed through our monitoring telemetry that the issue is fully resolved.
Start time: Thursday, October 24, 2024, at 7:00 PM AST
End time: Friday, October 24, 2024, at 10:25 PM AST https://status.dal.ca/service.php?Service=39 2024-10-25 09:14:04 TEAMS NOTICE
Some users may be unable to see the meeting attendance report in Teams
Service REstored

More info: Impacted users who accessed the meeting attendance report saw a blank screen stating "Attendance info isn't available yet. Check again later".
Final status: The service provider confirmed with an internal testing account that the meeting attendance report is available again.
Start time: Thursday, October 24, 2024, at 2:52 PM AST
End time: Thursday, October 24, 2024, at 7:40 PM AST https://status.dal.ca/service.php?Service=6 2024-10-25 08:46:27 Some users see incorrect room availability information in the Room Finder within Exchange Online.

More info
Affected users may see inconsistent information between Scheduling Assistant and Room Finder within Exchange Online, specific to room availability.

Impact may manifest in any Exchange Online connection method, including but not limited to the Outlook desktop client and Outlook on the web.


Root cause
A change contained within a recent service update that's altering the way certain time zone-related data was being handled by the service to resolve an unrelated issue is resulting in impact.


Current status

Oct 25, 2024, 2:35 AM ADT
Microsoft has rolled back the offending service update and the service health telemetry appears to be stable after an extended period of monitoring. Additionally, reaching out to a subset of affected users to ensure that impact has been remediated.
Next update by:
Friday, October 25, 2024 at 2:00 PM ADT


History of updates

Oct 24, 2024, 11:20 PM ADT
We've identified that a change contained within a recent service update that's altering the way certain time zone-related data was being handled by the service to resolve an unrelated issue is resulting in impact. We're moving to roll back the offending change throughout the affected environment and anticipate this process may complete by the time of our next scheduled update, at which point we'll test to confirm impact is resolved as expected.

Oct 24, 2024, 10:27 PM ADT
Our review of the provided network trace logs has been inconclusive. Additionally, after completing our preliminary investigation, we've identified that impact now appears to manifest in all clients, rather than just the Outlook desktop client. We're proceeding with further analysis of the latest updates to the Exchange Online service to identify any recent changes that may be contributing to impact.

Oct 24, 2024, 9:56 PM ADT
Our review of the provided network trace logs has been inconclusive. We're proceeding with further analysis of the latest updates to the Outlook desktop client to identify any recent changes that may be contributing to impact.

Oct 24, 2024, 7:42 PM ADT
We're continuing with further review of the provided Fiddler network trace logs to gain further insight into the underlying source of impact and determine our next steps.

Oct 24, 2024, 6:45 PM ADT
We've received reports from your organization that a subset of users is encountering incorrect information in the Scheduling Assistant within Room Finder in the Outlook desktop client. To assess the issue and identify appropriate mitigation steps, we're currently reviewing the provided Fiddler traces. https://status.dal.ca/service.php?Service=38 2024-10-24 14:53:17 NOTICE
Users in Brazil may have been unable to access M365 services or experienced degraded functionality.
Service Restored

Final status: The service provider identified that a networking issue on a section of infrastructure that facilitates access to M65 services caused impact to occur. They've redirected user traffic to alternate infrastructure, and confirmed after a period of monitoring service telemetry that impact has been remediated.
Scope of impact: Impact was specific to some users who were served through the affected infrastructure located in Brazil.
Start time: Thursday, October 24, 2024, at 9:50 AM AST
End time: Thursday, October 24, 2024, at 9:58 AM AST https://status.dal.ca/service.php?Service=38 2024-10-24 12:10:55 NOTICE
Some users in Brazil may be unable to access M365 services or experience degraded functionality
Service Degradation

Affected services: 365 suite, Exchange Online, Teams

Users in Brazil may be unable to access M365 services or experience degraded functionality.
Current status: The service provider is reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure located in Brazil. https://status.dal.ca/service.php?Service=6 2024-10-24 09:19:11 EXCHANGE NOTICE
Users may be unable to send emails with attachments that trigger the Purview Data Loss Prevention (DLP) policy
Service Restored

More info: Affected messages were held in the 'drafts' folder.
Final status: Following the service provider's change reversion processes, their verifications with affected users has confirmed that impact has been remediated.
Scope of impact: Impact was specific to users sending email messages from Outlook on the web that included attachments that triggered the DLP policy.
Start time: Saturday, October 12, 2024, at 3:30 AM AST
End time: Wednesday, October 23, 2024, at 2:30 PM AST https://status.dal.ca/service.php?Service=39 2024-10-23 15:14:17 TEAMS NOTICE
Users may see incorrect names and profile pictures listed in chats when using the Teams iOS app
Service Restored

More info: While profile names and profile pictures were incorrect, the names and pictures were from users within your organization.
Impact was specific to devices that have Apple Intelligence with encryption enabled, and who are on the latest iOS version 18.1.
While the service provider focused on remediation, some users may have been able to avoid impact by disabling Apple Intelligence for affected devices.
Final status: The service provider has verified that the aforementioned fix is available in the App Store and users should check to see if they're on version 6.19.2 as this is the version that remediates impact. If impact persists after updating the app, users may have corrupted Teams data and should delete their app. then reinstall version 6.19.2 from the App Store to resolve this issue.
Scope of impact: Any user who attempted to view chats and user profiles in the Teams version 18.1 app, and who had Apple Intelligence with Encryptions enabled may have been impacted.
Start time: Friday, September 20, 2024, at 6:51 AM AST
End time: Tuesday, October 22, 2024, at 5:00 PM AST https://status.dal.ca/service.php?Service=6 2024-10-23 10:16:04 EXCHANGE NOTICE
Users cannot send email messages with attachments that trigger the Purview Data Loss Prevention (DLP) policy
Service Degradation

User impact: Users may be unable to send emails with attachments that trigger the DLP policy via Outlook on the web.
Current status: The service provider has determined that a recent standard service update inadvertently contains a code regression, which is resulting in impact. They've disabled the offending update and are reverting the change to remediate impact.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure.
Start time: Monday, October 14, 2024, at 3:30 AM AST
Root cause: A recent standard service update inadvertently contains a code regression, which is resulting in impact. https://status.dal.ca/service.php?Service=39 2024-10-21 10:48:25 TEAMS NOTICE
Users may see incorrect names and profile pictures listed in chats when using the Teams iOS app.
Service Degradation

More info: While profile names and profile pictures are incorrect, the names and pictures are from users within your organization.
Impact is specific to devices that have Apple Intelligence with encryption enabled, and who are on the latest iOS version 18.1.
Current status: The service provider suspects the underlying issue is with the latest iOS version 18.1 and devices that have Apple intelligence with Encryptions enabled and they're working alongside Apple to further isolate the root cause of the impact.
Scope of impact: Any user attempting to view chats and user profiles in the Microsoft Teams iOS version 18.1 app, and who has Apple Intelligence with Encryptions enabled may be impacted. https://status.dal.ca/service.php?Service=39 2024-10-21 10:57:09 TEAMS NOTICE
Users may be unable to access the Question and Answers (Q&A) feature within Teams meetings
Service Restored

Users may have been unable to access the Q&A feature within meetings that were started from channels.
More info: The problem occurred within the Teams desktop and web clients and happened during meetings that were started from channels as well as live events. Affected users were seeing the following message: "Q&A was not set up for this meeting".
Final status: The deployment of the fix has completed and the service provider has confirmed through monitoring service telemetry that impact has been remediated.
Scope of impact: Any user opening the Q&A panel within Teams meetings and channels may have been impacted.
Start time: Friday, October 4, 2024, at 9:00 AM AST
End time: Friday, October 18, 2024, at 4:15 PM AST https://status.dal.ca/service.php?Service=25 2024-10-21 08:47:14 Dalspace will be offline for a system upgrade on Oct 21st and for the remainder of the week, Oct 22nd-25th, may be available in a limited capacity while testing is completed. https://status.dal.ca/service.php?Service=39 2024-10-21 10:49:29 TEAMS NOTICE
Users who were using versions of Outlook that were older than 1.24054.1 and have updated their Microsoft Teams desktop client to a version of 24215.1007.3082.1590 or higher couldn't use the Teams Meeting add-in.
Documentation page on how to apply the fix for this issue:
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/meetings/teams-meeting-add-in-missing https://status.dal.ca/service.php?Service=6 2024-10-18 15:23:08 EXCHANGE NOTICE
Some users may be unable to access their mailboxes in Exchange Online using two connection methods
Service Restored

More info: Impacted connection methods were Outlook Messaging API (MAPI) and Exchange ActiveSync (EAS).
Final status: With further investigation, the service provider has identified that a portion of Exchange Online infrastructure which facilitates accessing mailboxes through Outlook MAPI and EAS wasn't performing as efficiently as expected and resulted in impact. After their automated recovery system rerouted traffic to alternate infrastructure, they've confirmed with monitoring telemetry that service availability recovered and impact is remediated.
Scope of impact: Some users in Canada may have been intermittently unable to access their mailboxes using Outlook MAPI and EAS.
Start time: Friday, October 18, 2024, at 11:05 AM AST
End time: Friday, October 18, 2024, at 11:31 AM AST
Root cause: A portion of Exchange Online infrastructure which facilitates accessing mailboxes through Outlook MAPI and EAS wasn't performing as efficiently as expected and resulted in impact. https://status.dal.ca/service.php?Service=6 2024-10-18 11:35:30 EXCHANGE NOTICE
Users may experience errors or failures when accessing their mailbox through some Exchange Online connection methods
Service restored

More info: Affected Exchange Online connection methods included but weren't limited to those which utilized Messaging API (MAPI), such as Outlook desktop, Exchange ActiveSync (EAS), and Post Office Protocol (POP3) Protocol.
Final status: While the service provider was in the process of closely analyzing service telemetry to isolate the underlying root cause of this behavior and determine a remediation strategy, system monitoring indicated that the service had returned to normal health. They've confirmed that the problem is no longer occurring, and they'll continue to monitor the service to ensure that the problem does not happen again.
Start time: Thursday, October 17, 2024, at 9:55 AM AST
End time: Thursday, October 17, 2024, at 7:00 PM AST https://status.dal.ca/service.php?Service=40 2024-10-16 10:12:27 Users are unable to utilize the "Set expiration date" feature when sharing files in M365 apps

This affects the "Set expiration date" feature for Microsoft 365 apps for the web, for desktop on Windows or Mac, and for mobile on Android or iOS. https://status.dal.ca/service.php?Service=21 2024-10-16 09:44:34 Active:

1) Users may be unable to edit myDal/SharePoint Online classic site pages.

Resolved:

1) Users may not see file names or icons when viewing SharePoint Online lists using Safari browser version 18. Ensure you have updated your Safari to Version 18.1 (20619.2.5) to remediate this issue. https://status.dal.ca/service.php?Service=37 2024-10-16 08:29:58 NOTICE
Service Restored https://status.dal.ca/service.php?Service=40 2024-10-16 10:14:34 ONEDRIVE NOTICE
Rendering issue with the latest Safari browser version 18.1 accessing OneDrive for Business
Service Restored

User impact: Users may not see file names or icons when accessing OneDrive for Business using Safari browser version 18.1.
Final Status: The service provider's partner organization has released an updated Safari version which contains a fix for this impact. They recommend affected users update their Safari to Version 18.1 (20619.2.5) to remediate this issue. https://status.dal.ca/service.php?Service=39 2024-10-15 11:46:27 Update: TEAMS NOTICE
Service Degradation
Title: Users can't use the Teams Meeting add-in in Outlook after updating their Teams desktop client
More info: Users who are using versions of Outlook that are older than 1.24054.1 and have updated their Teams desktop client to a version of 24215.1007.3082.1590 or higher can't use the Teams Meeting add-in.
Current status: The service provider is reviewing user logs to isolate any errors that may indicate the root cause so they can determine the next steps to remediate the impact.
Scope of impact: Your organization is affected by this event, and any users attempting to use the Teams Meeting add-in for Outlook after updating their Teams desktop client is impacted.

The service provider is continuing to validate and prepare efforts to ensure the script that admins will need to run to remediate impact is ready to be applied. They'll provide an expected date for its availability once identified. https://status.dal.ca/service.php?Service=39 2024-10-15 11:46:43 TEAMS NOTICE
Users may be unable to access the Q&A feature within meetings started from channels.
Service degradation

More info: The problem occurs within the Teams desktop and web clients and happens during meetings started from channels as well as live events. Affected users are seeing the following message: "Q&A was not set up for this meeting".
Current status: The service provider successfully reproduced the issue internally and their gathered logs indicate that the meeting ID isn't being communicated to the Teams clients as expected. They're continuing their analysis of the ID while looking to determine if any recent service updates may be contributing to impact.
Scope of impact: Any user opening the Q&A panel within Microsoft Teams meetings and channels may be impacted. https://status.dal.ca/service.php?Service=37 2024-10-11 10:49:07 NOTICE
Maintenance - Scheduled - Major
Start Date: Oct 15, 2024 0:00 AM AST
End Date: Oct 16, 2024 07:00 AM AST

Cause: Upgrade - Software

Service Outage Details
Active calls will drop for the PTT Subscribers who are on active calls during the maintenance window. New calls can be initiated after 30 sec. Any subscriber will face the above-described impact twice during the maintenance window

Impacted Services: Push to Talk

Impacted Locations: Canada https://status.dal.ca/service.php?Service=39 2024-10-15 12:14:20 TEAMS NOTICE
Users' recordings of Townhall meetings might've not contained all video feeds of spotlighted participants
Service Retored

Final status: The service provider determined that a standard service update to the Call Recorder service, intended to introduce a new feature, inadvertently resulted in impact due to a dependent service misconfiguration. They've repaired the configuration and confirmed impact is no longer occurring after a period of monitoring.
Scope of impact: Impact was specific to any user served through the affected infrastructure attempting to record Teams Townhall meetings.
Start time: Thursday, October 3, 2024, at 1:42 AM AST
End time: Wednesday, October 9, 2024, at 3:27 PM AST https://status.dal.ca/service.php?Service=39 2024-10-15 12:12:10 TEAMS NOTICE
Users may not receive subsequent notifications for urgent Microsoft Teams messages
Service Restored

Affected users may have received the first-time notification for the urgent messages, but the subsequent notifications may not have been delivered as expected.
Current status: The service provider has confirmed that the fix has completed deployment and validated remediation with service telemetry.
Scope of impact: Impact was specific to some users who are served through the affected infrastructure that expected to receive notifications for urgent Teams messages.
Start time: Thursday, July 11, 2024, at 10:00 AM AST
End time: Friday, October 11, 2024, at 4:55 PM AST https://status.dal.ca/service.php?Service=39 2024-10-15 11:49:10 TEAMS NOTICE
Users may have seen an incorrect presence state using any Microsoft Teams client.
Service restored

Users may have showed as offline, status unknown, or their presence may have been outdated.
the service provider has identified that an unexpected issue occurring in a section of database infrastructure, responsible for regulating Teams presence information, was responsible for causing impact. They've restarted the affected infrastructure, and confirmed following a monitoring period that impact to end users has been remediated.
Start time: 15 Oct 2024, 05:00 AST
End time: 15 Oct 2024, 06:08 AST https://status.dal.ca/service.php?Service=9 2024-10-13 06:45:07 Upgrade is done. https://status.dal.ca/service.php?Service=9 2024-10-13 06:52:56 Border Firewall will be updates Sunday October 13th, starting 4:00 AM. There might be slight interruption of inbound and outbound (internet) traffic for a short duration

Update: upgrade is completed and network is working normally (Oct 13, 2024) https://status.dal.ca/service.php?Service=21 2024-10-11 16:59:50 Active:

1) Users may not see file names or icons when viewing SharePoint Online lists using Safari browser version 18. In the interim, use an alternative browser such as Microsoft Edge, Mozilla Firefox, or Google Chrome.

2) Users may be unable to edit myDal/SharePoint Online classic site pages.

Resolved:

1) Users may see incorrectly aligned and sized screens for SharePoint Online and Power Apps custom forms. The affected forms are centered instead of right justified, and have larger-than-expected sizing, which results in needing to use scroll bars instead of all fields and data appearing on the screen. https://status.dal.ca/service.php?Service=6 2024-10-11 10:55:15 OUTLOOK NOTICE
Users may encounter performance issues with Outlook.
Service Restored

User Impact: Users may have encountered performance issues with Outlook, leading to increased system resource usage and, in some cases, freezing or crashing of the application.
Details: Users may have noticed that Outlook was consuming higher-than-normal system resources, affecting all Outlook connection methods, including the desktop client and Outlook on the web.
Resolution Steps: This issue has been resolved; however, affected users may need to take specific actions to apply the changes:
Outlook Client and App Users: Please restart the Outlook client or app. Desktop users may need to restart twice due to caching.
Outlook on the Web Users: Refresh your session. If issues persist, clear your browser cache and refresh the session again.
Final Status: After monitoring and addressing the issue with affected customers, the service provider is confident that it has been fully resolved. For users still experiencing difficulties, please follow the guidance in the “Resolution Steps” section.
Scope of Impact: The primary impact was on the Outlook client, though users on any connection method, including Outlook on the web and mobile apps, may have been affected.
Start Time: Wednesday, October 9, 2024, at 9:15 PM AST
End Time: Thursday, October 10, 2024, at 2:05 PM AST
Preliminary Root Cause: A separate service-impacting event caused an issue retrieving policy data. This caused Outlook users to experience high system memory usage, which resulted in poor performance and crashes. https://status.dal.ca/service.php?Service=38 2024-10-10 14:42:49 NOTICE
Users may be unable to search in Bing
Service Restored https://status.dal.ca/service.php?Service=6 2024-10-10 14:32:54 Some users may encounter performance issues with Outlook resulting in application freezes or crashing. The vendor is aware and working on the issue.

Start time: Oct 10, 2024, 5:59 AM ADT https://status.dal.ca/service.php?Service=6 2024-10-10 14:44:17 Some users may see two browser tabs opening when clicking on URL links in Outlook on the web
Service Restored https://status.dal.ca/service.php?Service=6 2024-10-10 12:48:01 EXCHANGE NOTICE
Users may see two browser tabs opening when clicking on URL links in Outlook on the web.
Service Degradation

Current status: The service provider is continuing to monitor the progression of the deployment and anticipate it will be complete and the impact remediated by their next scheduled update.
Scope of impact: Some users that click on URL links in email messages on Outlook on the web may be impacted.
Start time: Saturday, February 10, 2024, at 4:58 PM AST
Root cause: A recent service deployment to Outlook on the web contained a code regression that's causing duplicate browsers to appear when URL links are opened. https://status.dal.ca/service.php?Service=39 2024-10-10 15:35:49 TEAMS NOTICE
Users' calls routed through Auto attendants and Call queues within Teams may have failed.
Service Restored

Final status: the service provider routed the affected call requests to a healthy portion of service infrastructure and confirmed through monitoring service telemetry that impact has been remediated.
Scope of impact: Any user who attempted to make calls routed through Auto attendants and Call queues within Teams may have been impacted.
Start time: Thursday, October 10, 2024, at 12:51 PM AST
End time: Thursday, October 10, 2024, at 2:50 PM AST https://status.dal.ca/service.php?Service=39 2024-10-10 15:07:06 TEAMS NOTICE
Users may have intermittently seen an incorrect presence state using any Teams client.
Service Restored

More info: This issue potentially impacted users who are based in Europe, Middle East and Africa, the United Kingdom, or North America. Users may have shown as offline, status unknown, or their presence may have been outdated.
Final status: After redirecting request traffic to a healthy portion of infrastructure, the service provider confirmed through their service health monitoring that the impact is remediated.
Start time: Wednesday, October 9, 2024, at 12:00 PM AST
End time: Thursday, October 10, 2024, at 1:00 PM AST https://status.dal.ca/service.php?Service=39 2024-10-10 12:40:23 TEAMS NOTICE
Users may have been unable to make or receive calls, join meetings, or dropped from meetings in Teams.
Service Restored

More info: This issue specifically impacted Teams meetings and Public Switched Telephone Network (PSTN) calls.
Final status: The service provider's investigation has determined that some components of Teams API infrastructure responsible for facilitating access to calls and meetings were operating below expected performance thresholds, leading to impact. While their investigation into the affected components to isolate the origin of this performance degradation is ongoing, they've rerouted traffic through healthy infrastructure to resolve this issue, and they've subsequently monitored their service health telemetry to confirm that impact is remediated.
Scope of impact: Any user making or receiving PSTN calls or joining meetings in Teams were impacted.
Start time: Wednesday, October 9, 2024, at 3:00 PM AST
End time: Wednesday, October 9, 2024, at 3:30 PM AST
Root cause: Some components of Microsoft Teams API infrastructure responsible for facilitating access to calls and meetings were operating below expected performance thresholds, leading to impact. https://status.dal.ca/service.php?Service=38 2024-10-10 09:14:53 NOTICE
Users may be unable to search in Bing.
More info: Users may either receive an error page stating "It's not you, it's us" or the page never displays any content following the search. Other features related to Bing appear to be unaffected.
Current status: the service provider has received reports of an issue where users may be unable to search in Bing. Their investigation so far indicates that higher than expected traffic rates within some North American regions is causing performance issues with processing searches, resulting in impact. They're reverting recent service updates and rebalancing traffic to unaffected regions to remediate impact. https://status.dal.ca/service.php?Service=21 2024-10-10 08:18:38 Active:

1) Users may see incorrectly aligned and sized screens for SharePoint Online and Power Apps custom forms. The affected forms are centered instead of right justified, and have larger-than-expected sizing, which results in needing to use scroll bars instead of all fields and data appearing on the screen.

2) Users may not see file names or icons when viewing SharePoint Online lists using Safari browser version 18. In the interim, use an alternative browser such as Microsoft Edge, Mozilla Firefox, or Google Chrome.

3) Users may be unable to edit myDal/SharePoint Online classic site pages. https://status.dal.ca/service.php?Service=39 2024-10-10 09:12:32 THIS ISSUE IS RESOLVED - Oct 9, 2:38PM


TEAMS NOTICE
Users may intermittently see an incorrect presence state using any Teams client.
Service degradation

More info: Users may show as offline, status unknown, or their presence may be outdated.
Current status: The service provider is reviewing service telemetry to better understand the impact scenario and determine their next steps.
Scope of impact: Any user serviced through the impacted infrastructure may be intermittently impacted.
Start time: Wednesday, October 9, 2024, at 12:00 PM AST https://status.dal.ca/service.php?Service=37 2024-10-09 08:38:29 Service Restored https://status.dal.ca/service.php?Service=37 2024-09-26 12:32:15 Start Date: Oct 08, 2024 11:00 PM AST
End Date: Oct 09, 2024 07:00 AM AST
Cause: Upgrade - Server
Service Outage Details
During this event, users could have trouble using one of the specified services in the specified regions. Active calls will drop for the PTT Subscribers who are on active calls during the switch over/back between Primary and Geo. New calls can be initiated after 30 sec. Any subscriber will face the above-described impact twice during the maintenance window. Any new activations during the XDM SWO, will take longer time to negotiate with PTT server and will even some requests may fail when the XDM SWO is in progress for about 5-10 seconds Any logout/login actions may fail during the XDM SWO in progress for about 5-10 seconds
Impacted Services: Push to Talk
Impacted Locations: Canada https://status.dal.ca/service.php?Service=38 2024-10-08 15:00:17 DEFENDER PORTAL NOTICE
Users may have been unable to access certain features in the Defender XDR portal.
Service Restored

More info: This issue impacted access to the Live Response, Isolation, and Device Onboarding status features in the Defender XDR portal. The tabs where these features would be located in the Defender XDR portal may have been missing.
Final status: Following the service provider's extended period of service monitoring and confirmation from additional affected users, they've confirmed that impact has been remediated.
Start time: Tuesday, October 1, 2024, at 6:00 AM AST
End time: Tuesday, October 8, 2024, at 11:00 AM AST
Root cause: Authentication requests weren't being routed correctly due to a larger than expected size of the header data transmitted in the requests, resulting in impact. https://status.dal.ca/service.php?Service=38 2024-10-08 10:16:07 DEFENDER PORTAL NOTICE
Users may be unable to access certain features in the Defender XDR portal
More info: This issue impacts access to the Live Response, Isolation, and Device Onboarding status features in the Defender XDR portal. The tabs where these features would be located in the Defender XDR portal may be missing.
Current status: The service provider determined that a recent code change prevents authentication requests from being routed to the endpoint due to a larger than expected size of the header data transmitted in the requests. They previously reverted the offending change, but this caused another issue to resurface. To resolve this, they reimplemented the offending code change and are deploying a code fix to allow users to access the missing features in the Defender XDR portal. They'll provide a deployment timeline if one becomes available.
Scope of impact: Some users attempting to access the Live Response, Isolation, and Device Onboarding status features from the Defender XDR portal may be impacted.
Root cause: Authentication requests aren't being routed correctly due to a larger than expected size of the header data transmitted in the requests, resulting in impact. https://status.dal.ca/service.php?Service=37 2024-10-08 08:49:08 Service restored https://status.dal.ca/service.php?Service=37 2024-09-26 10:49:46 NOTICE
Start Date: Oct 07, 2024 11:00 PM AST
End Date: Oct 08, 2024 07:00 AM AST
Cause: Upgrade - Server
Service Outage Details:
During this event, users could have trouble using one of the specified services in the specified regions. Active calls will drop for the PTT Subscribers who are on active calls during the switch over/back between Primary and Geo. New calls can be initiated after 30 sec. Any subscriber will face the above-described impact twice during the maintenance window. Any new activations during the XDM SWO, will take longer time to negotiate with PTT server and will even some requests may fail when the XDM SWO is in progress for about 5-10 seconds Any logout/login actions may fail during the XDM SWO in progress for about 5-10 seconds
Impacted Services: Push to Talk
Impacted Locations: Canada https://status.dal.ca/service.php?Service=38 2024-10-07 12:22:15 365 NOTICE
Users may be unable to insert Stream videos into their questions within Microsoft Forms and receive an error
Service Restored

More info: This event impacted both Stream (classic) and Stream (on SharePoint).
Affected users received the following error: "Please paste the right Microsoft Stream or YouTube URL"
Final status: The service provide has completed their deployment of a fix which has remediated the impact.
Scope of impact: Any user attempting to insert Stream videos into their questions within Microsoft Forms may have been impacted.
Start time: Monday, September 29, 2024, at 10:00 PM AST
End time: Saturday, October 5, 2024, at 8:56 PM AST https://status.dal.ca/service.php?Service=39 2024-10-07 12:18:03 TEAMS NOTICE
Users may be unable to view meetings options for some shared mailboxes in Teams
Service Restored

Final status: The service provider has received confirmation from some previously affected users that impact is remediated.
Scope of impact: This issue may have affected any user who attempted to view meeting options for some shared mailboxes in Teams.
Start time: Tuesday, September 9, 2024, at 9:00 PM AST
End time: Friday, October 4, 2024, at 12:00 AM AST