Dalhousie Status Page https://status.dal.ca/ RSS feed of the Dalhousie Status Page updates. en-ca Sun, 5 Jul 2020 02:56:08 America/Halifax Copyright 2017 Dalhousie University. https://status.dal.ca/rss.php Network - Acorn: Outage https://status.dal.ca/service.php?Service=36 2020-06-25 14:02:49 SECURITY PATCH - CIRCUITS:112394. Type Of Work: Expedite. Customer: Dalhousie. Change Control ID : 1099543. Start Date: 2020-07-14. End Date: 2020-07-14. Location Of Work: Halifax - NS.
Reason For Work: Security Patch. Release Window: 04:30 - 05:30 Atlantic. Affected Circuits:
112394 - Internet - 6225 University Avenue, Halifax, NS. Service Interruption Duration: less than 1 hour. Service Impact: Your services will be impacted while we apply emergency security patch, as per Vendor Support.
Network - Acorn: Outage https://status.dal.ca/service.php?Service=36 2020-06-25 13:57:49 SECURITY PATCH - CIRCUITS:117119. Type Of Work: Expedite. Customer: ACORN Group NS Change Control ID : 1099543. Start Date: 2020-07-14; End Date: 2020-07-14. Location Of Work: Halifax - NS. Reason For Work: Security Patch. Release Window: 04:30 - 05:30 Atlantic. Affected Circuits: 117119 - Management & Monitoring for ACORN. Service Interruption Duration: less than 1 hour. Service Impact:
Your services will be impacted while we apply emergency security patch, as per Vendor Support.
Power: Outage https://status.dal.ca/service.php?Service=14 2020-06-08 08:36:23 Carleton Campus - Tupper. Please note that there will be a power outage at the Tupper Building on July 8, 2020 from 7am-3pm to perform high voltage maintenance. The building has full back-up generator power and there should be no power interruption when switching to generator power and back to regular power at the beginning and end of the maintenance.
 
Network - Wireless: Notice https://status.dal.ca/service.php?Service=17 2020-07-01 10:29:33 NS Power's scheduled outage has ended Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-07-01 10:29:21 NS Power's scheduled outage has ended Power: Notice https://status.dal.ca/service.php?Service=14 2020-07-01 10:29:08 NS Power's scheduled outage has ended Network - Wireless: Outage https://status.dal.ca/service.php?Service=17 2020-07-01 09:44:32 A NS Power outage is affecting the network in some of the houses on Studley campus. Network - General: Outage https://status.dal.ca/service.php?Service=9 2020-07-01 09:44:07 A NS Power outage is affecting the network in some of the houses on Studley campus. Power: Outage https://status.dal.ca/service.php?Service=14 2020-07-01 09:43:25 A NS Power outage is affecting some of the houses on Studley campus. Telephone: Disruption https://status.dal.ca/service.php?Service=37 2020-06-30 19:40:01 There have been some reports of not being able to access voicemail messages when selecting the message waiting key on desk phones. As a workaround, access voicemail by dialing (9) 902-310-6245. Bell is investigating. Power: Notice https://status.dal.ca/service.php?Service=14 2020-07-01 09:40:39 Scheduled power outage for Studley campus is complete Power: Outage https://status.dal.ca/service.php?Service=14 2020-06-26 13:38:50 STUDLEY CAMPUS POWER OUTAGE TUESDAY JUNE 30. This notice is to inform you that there will be a short planned power outage affecting Upper Studley Campus. This is to gain access to the inside of a high voltage cabinet at the LSC to make preparations for future work. Facilities Management has determined that the following date and time will enable the maintenance and cause the least disruption to campus activities:  Tuesday, June 30, 2020 from 7am-10am. As in past outages, re-routing power from other buildings, or backup generators may be available on a case-by-case basis if you have special emergency power needs. Please keep in mind that this outage is only expected to last for 2-3 hours. The following buildings will be affected: LSC – Biology, Phycology, Oceanography, Common Area – generator provides essential services only; Steele Ocean Science Building – Full generator back-up Wallace McCain Learning Commons - generator provides essential services only; Shirreff Hall - Full generator back-up; Henry Hicks Administration Building - No generator back-up; University Club - No generator back-up; Chase Building - No generator back-up; Dunn Building – No generator back-up. If you do not see your building in this list, you will not be affected. Please contact Facilities Maintenance if you have any questions or concerns. DalOnline: Notice https://status.dal.ca/service.php?Service=22 2020-06-28 12:43:12 Services have been restored. Banner: PROD database suite which includes: (FAMIS, Lines and Others): Notice https://status.dal.ca/service.php?Service=13 2020-06-28 12:42:09 Services have been restored. DalOnline: Outage https://status.dal.ca/service.php?Service=22 2020-06-22 11:18:32 Dal Online will be unavailable Sunday, June 28th from 6:00 a.m. to 6:00 p.m. (0600h-1800h) for planned system maintenance. Banner: PROD database suite which includes: (FAMIS, Lines and Others): Notice https://status.dal.ca/service.php?Service=13 2020-06-28 12:42:45 Services have been restored.

The PROD database and associated applications will be unavailable Sunday, June 28th from 6:00 a.m. to 6:00 p.m. (0600h-1800h) for planned system maintenance.
DalOnline: Notice https://status.dal.ca/service.php?Service=22 2020-06-27 06:20:54 Dal Online is available Banner: PROD database suite which includes: (FAMIS, Lines and Others): Notice https://status.dal.ca/service.php?Service=13 2020-06-27 06:20:23 The PROD database and associated applications are available Banner: PROD database suite which includes: (FAMIS, Lines and Others): Outage https://status.dal.ca/service.php?Service=13 2020-06-22 10:50:23 The PROD database and associated applications will be unavailable Saturday, June 27th from 5:00 to 8:00 a.m. (0500h-0800h) for planned system maintenance. DalOnline: Outage https://status.dal.ca/service.php?Service=22 2020-06-22 11:20:14 Dal Online will be unavailable Saturday, June 27th from 5:00 to 8:00 a.m. (0500h-0800h) for planned system maintenance. Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-26 15:38:41 Carlton: Dentistry Building:Network upgrade completed Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-26 15:36:25 Studley: The network went down at 6414 & 6420 Coburg Road: Network restored. Network - General: Outage https://status.dal.ca/service.php?Service=9 2020-06-26 14:13:16 Studley: The network went down at 6414 & 6420 Coburg Road. A technician is investigating. Telephone: Notice https://status.dal.ca/service.php?Service=37 2020-06-26 09:12:23 There is an intermittent issue with VoIP outgoing calls not always connecting. Technician is investigating. Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-23 11:50:16 Carlton: Dentistry Building: There will be a short network disruption in Dentistry building (Fifth level) between 8.00 AM and 4.00 PM due to network upgrade.
During this period each connection will go down for 1 to 2 minutes.
Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-24 17:05:42 Dunn/Studley Campus: Network feed upgraded. Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-24 15:48:32 OSB Network has been restored. Power: Notice https://status.dal.ca/service.php?Service=14 2020-06-25 03:48:09 D-building/Sexton Campus: Power restored Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-23 16:10:47 DUNN/Studley Campus: There will be a brief network disruption to upgrade the network feed to the building. This should be no longer then a few seconds. Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-24 11:03:05 OSB 1st floor - There will be a rolling outage between 11am & 4pm. DalCard: Notice https://status.dal.ca/service.php?Service=26 2020-06-24 07:16:57 Dal Card services have been restored. DalCard: Outage https://status.dal.ca/service.php?Service=26 2020-06-23 19:03:27 Due to system maintenance, Dal Card services will be unavailable Wednesday, June 24, from 4-7am. Telephone: Notice https://status.dal.ca/service.php?Service=37 2020-06-24 11:44:55 Hardware upgrade complete.


VOIP service for Dalhousie campus will experience an one hour outage due to a hardware upgrade. The complete maintenance window of 2am - 6am is allocated for this upgrade.
DalShare Service: Notice https://status.dal.ca/service.php?Service=29 2020-06-22 13:33:22 Reboot of Web Front End Completed. DalShare Service: Notice https://status.dal.ca/service.php?Service=29 2020-06-22 10:23:31 A SharePoint WFE Server requires a reboot 12:00 pm today. This should not cause an outage but it may cause a slow down for approx 15 mins. Power: Outage https://status.dal.ca/service.php?Service=14 2020-06-23 09:32:09 D-building/Sexton Campus: There will be a localized power shut down which will mostly affect levels 4 & 5 of D Building. The outage is expected to go for 4 days until Thursday June 25th Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-22 09:03:04 Carlton: Dentistry Building: Network disruption completed. Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-19 10:07:02 Carlton: Dentistry Building: There will be a short network disruption in Dentistry building (Second level - DENTAL CLINICS) between 8.00 AM and 4.00 PM due to network upgrade.
During this period each connection will go down for 1 to 2 minutes.
Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-19 15:15:08 Dalplex/ Studley Campus: Network restored successfully. Power: Notice https://status.dal.ca/service.php?Service=14 2020-06-22 08:22:46 CHEB: Power outage window ended with no disruption. Network - General: Outage https://status.dal.ca/service.php?Service=9 2020-06-17 15:36:08 Dalplex/ Studley Campus: There will be a short network outage to Dalplex this Friday at 3pm. The network outage would only be roughly 15 minutes. General IT Services: Notice https://status.dal.ca/service.php?Service=8 2020-06-19 11:28:53 The status page services have been updated to group O365 services. "Email" is now under "O365 - Email" and "myDal" is now under "O365 - myDal/Sharepoint". Services have been added for Teams and "O365 - General" for any other O365 related issues. Power: Outage https://status.dal.ca/service.php?Service=14 2020-06-05 10:13:07 Please note that there will be a power outage at the CHEB Building on June 19, 2020 from 7am-3pm to perform high voltage maintenance. The building will be closed for the day. Power: Notice https://status.dal.ca/service.php?Service=14 2020-06-18 15:46:46 Studley Campus: Studley Gym: Power restored Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-18 14:46:44 Ocean Science - Network has been restored. Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-18 14:05:50 Weldon Law Building/Studley Campus: Network outage completed successfully. Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-18 11:54:06 Ocean Science - There will be a brief interruption on connections on the 3rd floor between 12pm & 4pm. Network - General: Outage https://status.dal.ca/service.php?Service=9 2020-06-16 09:28:12 Weldon Law Building/Studley Campus: There will be a rolling network outage to the LAW Weldon side of the building this Thursday June 18th from roughly 9:30am til 3pm. The network outage would only be a minute or so, per connection. Apologies for any inconvenience. Power: Outage https://status.dal.ca/service.php?Service=14 2020-06-17 13:47:23 Studley Campus: Studley Gym. Facilities Management informs of a power outage from 07:00 to 15:00 to perform maintenance on electrical systems. The building will be closed for the day. Power: Notice https://status.dal.ca/service.php?Service=14 2020-06-17 15:53:48 Studley Campus - Shirreff Hall: Power outage did not take place to our knowledge. Power: Notice https://status.dal.ca/service.php?Service=14 2020-06-17 15:51:45 Sexton Campus - "H" Bldg: Power restored this morning around 8:45 am Power: Outage https://status.dal.ca/service.php?Service=14 2020-06-05 13:48:49 Studley Campus - Shirreff Hall. Please note that there will be a power outage at Shirreff Hall on June 17, 2020 from 7am-4pm to perform high voltage maintenance. The building has full back-up generator power and there should be no power interruption when switching to generator power and back to regular power at the beginning and end of the maintenance. Power: Outage https://status.dal.ca/service.php?Service=14 2020-06-05 13:40:48 Sexton Campus - "H" Bldg: Please note that there is a power outage planned for the Ralph M Medjuck “H” Bldg on June 17th from 7am-4pm. This is to complete the upgrade of the main transformer in the H Building electrical vault. This outage will also include the Chemical Engineering “F” Building which will be locked and nobody will be permitted in the building until 1 hour after security has confirmed with the HVAC shop that all ventilation is operational. Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-16 16:16:39 Carlton: Dentistry Building:Network upgrade completed Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-16 13:23:28 A software bug has been identified ss the cause of the VPN re-connects today. A patch will be applied during tomorrow morning's maintenance window or sooner if the bug triggers a reload. Apologies for the inconvenience. Power: Notice https://status.dal.ca/service.php?Service=14 2020-06-16 13:21:04 The power has been restored to AC campuses Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-16 14:13:15 Carlton: Dentistry Building: There will be a short network disruption in Dentistry building (4th level) between 11.00 AM and 2.00 PM due to network upgrade.
During this period each connection will go down for 1 to 2 minutes.
Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-16 10:52:29 We have reports of users losing their connection to the VPN Service. Technicians are investigating. DalOnline: Notice https://status.dal.ca/service.php?Service=22 2020-06-15 09:26:17 Access to Finance Self-Serve, Graduate Funding System and Employee Dashboard via DalOnline has been restored. DalOnline: Disruption https://status.dal.ca/service.php?Service=22 2020-06-14 21:40:19 Access to the Finance Self-Serve, Graduate Funding System and Employee Dashboard via DalOnline is temporarily unavailable during student registration. Access will be restored at approximately noon Monday June 15. Power: Outage https://status.dal.ca/service.php?Service=14 2020-06-05 10:09:44 This notice is to inform you that there will be a planned power outage affecting AC campuses in June 13 & 14 2020.. This is to perform much needed maintenance in the main high voltage electrical vault that brings power to our campuses. Facilities Management has determined that the following date will enable the maintenance and cause the least disruption to campus activities:
Saturday, June 13, 2020 for 12 hours (from 7 a.m. Saturday June 13 until to 7 p.m.) Sunday, June 14, 2020 for 12 hours (from 7 a.m. Saturday June 13 until to 7 p.m.)
Power: Outage https://status.dal.ca/service.php?Service=14 2020-06-05 10:09:06 This notice is to inform you that there will be a planned power outage affecting AC campuses in June 13 & 14 2020.. This is to perform much needed maintenance in the main high voltage electrical vault that brings power to our campuses. Facilities Management has determined that the following date will enable the maintenance and cause the least disruption to campus activities:
Saturday, June 13, 2020 for 12 hours (from 7 a.m. Saturday June 13 until to 7 p.m.) Sunday, June 14, 2020 for 12 hours (from 7 a.m. Saturday June 13 until to 7 p.m.)
Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-11 15:15:35 Lemarchant Houses 1376, 1390, 1400 - Network has been restored. Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-11 14:04:20 Lemarchant Houses 1376, 1390, 1400 - There will be a short disruption between 2pm & 4pm in these 3 buildings for a network upgrade. O365 - myDal/Sharepoint: Notice https://status.dal.ca/service.php?Service=21 2020-06-11 13:31:59 The issue searching for SharePoint and OneDrive documents modified between June 1-2 is resolved. Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-09 13:40:31 Carlton: Burbidge Building: There will be a short network disruption in Burbidge building (Second and third level) between 10.00 AM and 4.00 PM due to network upgrade.
During this period each connection will go down for 1 to 2 minutes.
Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-10 17:45:16 Law Library/ Studley Campus: Network disruption complete. Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-10 14:24:21 Law Library/ Studley Campus: There will be a brief network disruption to some connections in the Law Library. No outage should be longer then a few seconds. Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-10 11:00:41 1390 Lemarchant st - There will be a be a brief outage from 11am-11:30am Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-09 13:39:12 Carlton: Burbidge Building: There will be a short network disruption in Burbidge building (basement and first level) between 10.00 AM and 4.00 PM due to network upgrade.
During this period each connection will go down for 1 to 2 minutes.
Network - Wireless: Notice https://status.dal.ca/service.php?Service=17 2020-06-09 12:00:09 Network has been fully restored in the Henry Hicks Bldg Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-09 11:59:39 Network has been fully restored in the Henry Hicks Bldg Network - Wireless: Disruption https://status.dal.ca/service.php?Service=17 2020-06-09 09:02:43 A scheduled power outage in the Henry Hicks Bldg is affecting some network equipment on floors some floors. A technician has been dispatched to investigate. Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-09 09:00:52 A scheduled power outage in the Henry Hicks Bldg is affecting some network equipment on floors some floors. A technician has been dispatched to investigate. O365 - myDal/Sharepoint: Disruption https://status.dal.ca/service.php?Service=21 2020-06-09 07:24:53 The issue searching for SharePoint and OneDrive documents modified between June 1-2 remains ongoing. Updates will be provided as information becomes available. Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-08 09:09:54 Sexton Campus C and C1 Building. There will be short network outages as connections are migrated to new equipment. Individual outages should be less than 2 minutes. Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-07 14:48:42 Studley: LSC, Psychology, Biology, Oceanography and McCain Learning Common:Network upgrade completed. Network - General: Outage https://status.dal.ca/service.php?Service=9 2020-06-03 12:14:43 Studley: LSC, Psychology, Biology, Oceanography and McCain Learning Common: There will be a planned network outage in McCain Learning Common centre, LSC, Psychology, Biology and Oceanography buildings due to Network upgrade.

Scope of work: Replacing the fibre distribution network and Cisco distribution switches in the above buildings.

Work Window: The network upgrade is taking place on June 7th , 2020 between 10.00 AM and 12.00 PM
Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-05 20:28:06 LSC - Network has been restored. Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-05 10:27:38 LSC - There will be a network upgrade being performed today between 11am and 4pm. Connections should not be effected for more than a few moments. O365 - myDal/Sharepoint: Disruption https://status.dal.ca/service.php?Service=21 2020-06-04 16:00:28 Microsoft estimates a resolution date of June 8 for the ongoing issue searching for SharePoint and OneDrive documents modified between June 1-2. We will update when more information is available. Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-04 15:43:47 LSC - Networks has been restored. Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-04 15:00:39 Law/ Studley Campus: Network outage completed. Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-04 14:34:03 Law/ Studley Campus: There will be a brief network disruption to some connections in a small part of Law. No outage should be longer then a few seconds. Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-04 14:02:38 Carlton: Forrest Building:Network Upgrade completed Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-04 13:32:43 LSC - There will be some network maintenance done today between 1pm & 4pm. Network connections should not be lost for longer than a few moments. Network - General: Outage https://status.dal.ca/service.php?Service=9 2020-06-04 12:41:32 Carlton: Forrest Building: There will be a brief outage on Forrest 4th floor due to network upgrade. Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-04 10:47:06 Carlton: CHEB: Network upgrade completed Network - General: Outage https://status.dal.ca/service.php?Service=9 2020-06-04 10:20:23 Carlton: CHEB: There will be a brief outage on CHEB 4th floor due to network upgrade Network - Acorn: Notice https://status.dal.ca/service.php?Service=36 2020-06-07 16:05:19 Maintenance cleared. Network - Acorn: Outage https://status.dal.ca/service.php?Service=36 2020-05-26 12:54:35 ACORN circuit for Bridgewater Hospital:

A service provider has scheduled a 10 minute outage for network upgrading from 2 am - 2:30 am ADT on June 4 2020. Any anomalies observed during or after the operation should be reported to the ITS Service Desk at 902-494-3834.
Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-03 14:13:07 C Building/Sexton: Network outage completed successfully Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-03 13:34:47 C Building/Sexton: There will be a brief network disruption to some connections in parts of C building. No outage should be longer then a few seconds. Network - General: Disruption https://status.dal.ca/service.php?Service=9 2020-06-03 11:04:32 Oceans - There will be a network outage from 11am-3pm. Each connection shouldn't be affected for more than 10 minutes. Footprints: Notice https://status.dal.ca/service.php?Service=7 2020-06-03 09:27:25 FootPrints 12 production upgrade was successful and is now available. Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-03 09:02:41 Work at Kings College has been completed. Both the wired and wireless network are back up. O365 - myDal/Sharepoint: Disruption https://status.dal.ca/service.php?Service=21 2020-06-03 08:49:22 Users may be unable to search for SharePoint and OneDrive documents modified between June 1 and 2. Microsoft is working on resolving this issue. Network - General: Outage https://status.dal.ca/service.php?Service=9 2020-06-02 17:11:51 Kings College Network Outage
There will be a network outage to the entire Kings College campus Wednesday June 3rd from 7 am until 8 am. This will effect both the wired and wireless network.
Network - General: Notice https://status.dal.ca/service.php?Service=9 2020-06-01 16:45:16 This upgrade is cancelled and will be rescheduled at a later date.


An upgrade is needed for two Killam Data Center network core devices during this 4am - 6am maintenance window on Wednesday June 3 2020.

This upgrade shouldn't be service affecting as redundancy will keep the network functioning.

The complete 2 hour maintenance window is allocated for possible unforeseen problems that may cause a network outage.
Footprints: Outage https://status.dal.ca/service.php?Service=7 2020-06-02 21:32:23 Please be advised we will be upgrading FootPrints 12 production on Tuesday, June 2nd at 9:30 pm. At this time, FootPrints 12 production will be unavailable from 9:30 pm to 12:30 am.