https://status.dal.ca FOR INTERNAL USE ONLY en-ca Sun, 20 Jan 2019 10:38:37 America/Anguilla Copyright: Copyright goes here. https://status.dal.ca/rss.php https://wadev.ucis.dal.ca/dalTemplate/images/logo.gif https://status.dal.ca https://status.dal.ca/service.php?Service=14 2019-01-14 13:28:57.344243

Killam Library - Essential Power Only - Restricted Access, Data Centre will still have full power
MacDonald Bldg. - Essential Power Only - Restricted Access
Chemistry Building - No power - No Access Permitted
LMP - Full Power
Howe Hall - Full Power
Studley gym - No Power - Locked
University Club - Only Internet affected]]> https://status.dal.ca/service.php?Service=9 2019-01-18 10:49:06.048065 118531 - University Sainte-Anne - 1695 Route 1, Church Point, NS

Between midnight and 6am a 2 hour interruption is scheduled]]> https://status.dal.ca/service.php?Service=14 2019-01-16 13:26:21.763681
Electrical shutdown for Munro day, February 1, 2019 from 7am - 7pm.]]> https://status.dal.ca/service.php?Service=33 2019-01-20 09:28:49.361478 https://status.dal.ca/service.php?Service=33 2019-01-20 09:01:29.053352 https://status.dal.ca/service.php?Service=9 2019-01-17 09:54:54.032662

MacDonald Building: Due to a network upgrade in closet 0103 there will network disruptions on floors 0-1 throughout the day as we move the connections from the old switches to the new ones.]]> https://status.dal.ca/service.php?Service=10 2019-01-17 15:55:34.164645 https://status.dal.ca/service.php?Service=10 2019-01-17 15:45:35.978358 https://status.dal.ca/service.php?Service=8 2019-01-16 13:49:53.448794 https://status.dal.ca/service.php?Service=8 2019-01-16 08:29:31.351256 All services are running as expected.]]> https://status.dal.ca/service.php?Service=8 2019-01-16 05:52:09.817475 https://status.dal.ca/service.php?Service=9 2019-01-15 15:34:27.665608 https://status.dal.ca/service.php?Service=9 2019-01-16 17:14:54.692577 https://status.dal.ca/service.php?Service=22 2019-01-15 10:11:17.894602 https://status.dal.ca/service.php?Service=13 2019-01-15 10:10:13.313067 https://status.dal.ca/service.php?Service=26 2019-01-15 09:51:52.984636 https://status.dal.ca/service.php?Service=13 2019-01-15 09:50:28.107714 https://status.dal.ca/service.php?Service=22 2019-01-15 09:49:14.42229 https://status.dal.ca/service.php?Service=26 2019-01-15 09:48:38.21768 https://status.dal.ca/service.php?Service=36 2019-01-15 09:03:01.528799
Truro - NS and Charlottetown & Alberton - PE
Change Control ID : 834279

Start Date: 2019-01-15

End Date: 2019-01-15

Customer Impact: Service Affecting

Location Of Work: Truro - NS and Charlottetown & Alberton - PE

Reason For Work: Network Testing/Maintenance

Release Window: 02:00 - 06:00 Atlantic

Affected Circuits:
118802 - 90 Research Drive, Bible Hill, NS to 20 Rock Garden Rd, Bible Hill, NS

Service Interruption Duration: less than 20 minute

Service Impact:
Your services will be impacted while we do a software upgrade.]]> https://status.dal.ca/service.php?Service=13 2019-01-11 10:24:25.734052 https://status.dal.ca/service.php?Service=13 2019-01-11 10:18:18.535114 https://status.dal.ca/service.php?Service=13 2019-01-11 09:56:07.03615 https://status.dal.ca/service.php?Service=9 2019-01-09 16:58:00.155421 https://status.dal.ca/service.php?Service=9 2019-01-09 15:01:46.639719 https://status.dal.ca/service.php?Service=9 2019-01-09 13:57:34.133446
Tech investigating.]]> https://status.dal.ca/service.php?Service=9 2019-01-09 13:03:12.868671 https://status.dal.ca/service.php?Service=37 2019-01-08 09:07:08.487682 https://status.dal.ca/service.php?Service=37 2019-01-07 14:00:52.737881 https://status.dal.ca/service.php?Service=14 2019-01-07 08:39:14.071383 https://status.dal.ca/service.php?Service=14 2018-12-19 13:07:44.502916
Dental/Burbidge/Forrest Buildings/CHEB - essential services only will be supplied by emergency generator. (Access to these buildings will be restricted during the outages)

Although Tupper and LSRI buildings will have emergency power, only essential personnel should enter the building.]]> https://status.dal.ca/service.php?Service=9 2019-01-04 16:14:13.96606 https://status.dal.ca/service.php?Service=9 2019-01-04 16:13:49.752517 https://status.dal.ca/service.php?Service=9 2019-01-04 14:05:04.794546 https://status.dal.ca/service.php?Service=9 2019-01-03 13:52:44.731474 https://status.dal.ca/service.php?Service=9 2019-01-03 18:01:41.529222 https://status.dal.ca/service.php?Service=9 2019-01-03 16:19:07.815482 https://status.dal.ca/service.php?Service=33 2018-12-24 10:03:28.103354 https://status.dal.ca/service.php?Service=33 2018-12-24 09:27:50.800588 https://status.dal.ca/service.php?Service=14 2018-12-22 12:16:39.980282 https://status.dal.ca/service.php?Service=17 2018-12-22 12:16:27.673115 https://status.dal.ca/service.php?Service=9 2018-12-22 12:16:13.685051 https://status.dal.ca/service.php?Service=17 2018-12-22 08:16:41.60942 https://status.dal.ca/service.php?Service=14 2018-12-22 08:16:22.090285 https://status.dal.ca/service.php?Service=9 2018-12-22 08:16:00.877871 https://status.dal.ca/service.php?Service=9 2018-12-20 14:31:46.956174 https://status.dal.ca/service.php?Service=5 2018-12-20 14:28:39.364928 https://status.dal.ca/service.php?Service=9 2018-12-20 08:12:15.06076 https://status.dal.ca/service.php?Service=9 2018-12-19 22:07:54.76113 https://status.dal.ca/service.php?Service=17 2018-12-19 09:48:53.937366

Correction - Wireless upgrade caused Tupper and CRC access points to be down.


Upgrade caused Carleton campus access point to be down. Techs are currently investigating.

Various wireless network disruptions will occur during this one hour maintenance window for operating system upgrade]]> https://status.dal.ca/service.php?Service=5 2018-12-12 12:29:56.620726
Expected finish time is 12:00pm.]]> https://status.dal.ca/service.php?Service=36 2018-12-19 08:08:17.248577 https://status.dal.ca/service.php?Service=17 2018-12-19 08:08:05.612865

Upgrade caused Carleton campus access point to be down. Techs are currently investigating.

Various wireless network disruptions will occur during this one hour maintenance window for operating system upgrade]]> https://status.dal.ca/service.php?Service=17 2018-12-19 07:44:32.653777 https://status.dal.ca/service.php?Service=17 2018-12-19 07:42:46.590713

Various wireless network disruptions will occur during this one hour maintenance window for operating system upgrade.]]> https://status.dal.ca/service.php?Service=36 2018-12-04 17:42:32.640128
A 10 minute network outage will occur during this 5am - 6am maintenance window on December 19 2018. The operating system will be upgraded on the ACORN router.

The complete 1 hour maintenance window is allocated for possible unforeseen problems that may cause an additional network outage.

Any anomalies observed during or after the upgrade should be reported to NOC at 902-494-2662.]]> https://status.dal.ca/service.php?Service=9 2018-12-17 15:28:33.584676


Message from Dal NOC

Dal Networks will be performing data center upgrades relating to the ACORN ring from 4am - 5am on December 19 2018. Various network disruptions will occur but ring redundancy will keep the network functioning. This notice is for possible unforeseen problems that may cause a network outage from the upgrade. Any anomalies observed during or after the upgrade should be reported to NOC at 902-494-2662.]]> https://status.dal.ca/service.php?Service=17 2018-12-17 15:36:36.905491 https://status.dal.ca/service.php?Service=26 2018-12-18 20:41:28.056346 All operations and functions are either already on-line or coming back on-line.
No further outage is expected.]]> https://status.dal.ca/service.php?Service=26 2018-12-18 18:23:17.264366 https://status.dal.ca/service.php?Service=26 2018-12-12 12:32:07.341747
Date: Dec 18/18
Time: 6:00pm-9:00pm (3hr)

Purpose: This is a Core system upgrade and will contain mostly patches and bugfixes. Very few enhancements will be contained within this update.

Impact: Noticeable planned system down time 3 hours or less (Impacted services listed below)
Notification: Posted on the ITS Status Page https://status.dal.ca/services.php?View=all and this email list.

***Please Note unless otherwise notified this upgrade will be performed in a scheduled evening maintenance window in order to reduce the overall impact to clients and end users.

Contingency Plan: A full System Restore – Decision will be made at 8:00 pm and this group notified.

Major Affected Services (if in-use):

• ID Unit (ID’s will not be printable)
• UPass Issue (unavailable)
• OneWeb (unavailable)
o Web deposit
o Web sales (meal plan)
o Parking Pass Sales
o Balance Check (Financial History Inquiry)
• Bookstore Sales (DalCard As Tender type unavailable)
• Laundry, photocopier, vending (if any of these devices are set to run off line they will do so with transaction synchronized when system is brought back on line)
o Printing will be set to off-line mode
• Security – door will continue to function in off-line mode
• Off- Campus Vendors – will continue to function in off-line mode


If anyone has any comments or concerns please email bruce.caddell@dal.ca or bill.harnett@dal.ca]]> https://status.dal.ca/service.php?Service=8 2018-12-18 10:50:48.009207 https://status.dal.ca/service.php?Service=11 2018-12-14 20:11:09.807022 Impacted: proxy.its.dal.ca
Details: Software Update requiring service restart may cause disruption
Responsible Area: Research Computing (karl.vollmer@dal.ca)
RESOLVED]]> https://status.dal.ca/service.php?Service=9 2018-12-14 16:28:00.765302 https://status.dal.ca/service.php?Service=9 2018-12-14 13:53:43.579691 https://status.dal.ca/service.php?Service=8 2018-12-13 16:12:31.701801 https://status.dal.ca/service.php?Service=9 2018-12-11 07:33:01.054679
Canary NOC Maintenance ID 814067

Affected Circuits:
MUN to UPEI (St John's to Charlottetown)

Service Interruption Duration: 2 hours]]> https://status.dal.ca/service.php?Service=9 2018-12-13 10:32:03.30874 MUN to UPEI (St John's to Charlottetown)

Service Interruption Duration: 2 hours]]> https://status.dal.ca/service.php?Service=8 2018-12-12 11:06:33.055273 https://status.dal.ca/service.php?Service=8 2018-12-11 15:34:20.064154 End Date : Dec 12, 2018 05:00 AM EST
Customer Impact : 1 mins
Cause : Upgrade - Server
Service Outage Details
Active PTT calls will drop twice during the maintenance for 30 seconds each.
Impacted Services
Push to Talk]]> https://status.dal.ca/service.php?Service=33 2018-12-11 08:47:52.482084 https://status.dal.ca/service.php?Service=33 2018-12-11 08:26:51.454953 https://status.dal.ca/service.php?Service=9 2018-12-10 09:00:37.134614 https://status.dal.ca/service.php?Service=9 2018-12-10 08:59:32.745902 https://status.dal.ca/service.php?Service=8 2018-12-06 10:57:48.295426 https://status.dal.ca/service.php?Service=9 2018-12-05 13:56:27.772795
Date : 2018/12/05]]> https://status.dal.ca/service.php?Service=8 2018-12-05 12:13:13.154835 https://status.dal.ca/service.php?Service=9 2018-12-04 16:45:18.280194 https://status.dal.ca/service.php?Service=9 2018-12-04 16:09:48.841559 https://status.dal.ca/service.php?Service=27 2018-12-03 13:04:05.647321
Jabber Video desktop service will be unavailable on Dec 3rd, due to required maintenance on DMNB infrastructure. The outage will be 8am - 5pm, and will affect the ability to log in and use the Jabber Video service.]]> https://status.dal.ca/service.php?Service=9 2018-11-30 14:06:11.425829 https://status.dal.ca/service.php?Service=9 2018-11-27 07:45:22.939342 https://status.dal.ca/service.php?Service=9 2018-11-30 07:46:10.322724 https://status.dal.ca/service.php?Service=9 2018-11-29 20:29:20.743697 Facilities has been contacted.]]> https://status.dal.ca/service.php?Service=9 2018-11-29 18:21:44.196103 A technician has been dispatch for investigation]]> https://status.dal.ca/service.php?Service=9 2018-11-29 17:16:34.798616 https://status.dal.ca/service.php?Service=9 2018-11-29 17:15:28.727774 Only Studly House is still down]]> https://status.dal.ca/service.php?Service=9 2018-11-29 17:17:14.797767
The switches in Studley House and part of Killam Library need to be replaced.

A technician is preparing new switches for installation.]]> https://status.dal.ca/service.php?Service=9 2018-11-29 17:18:13.478923 The following building is still down: Day Care, Studley House and part of Killam Library

The technician is still working on the outage.]]> https://status.dal.ca/service.php?Service=9 2018-11-29 17:18:26.888058 A technician has been dispatch for investigation]]> https://status.dal.ca/service.php?Service=9 2018-11-29 11:55:00.046921 https://status.dal.ca/service.php?Service=9 2018-11-29 00:27:44.670863
The network is experiencing issues that are causing connection problems. Technicians are working on restoring service.]]> https://status.dal.ca/service.php?Service=17 2018-11-29 07:37:58.389032 https://status.dal.ca/service.php?Service=9 2018-11-28 21:08:46.61586 https://status.dal.ca/service.php?Service=17 2018-11-28 21:08:11.211361 https://status.dal.ca/service.php?Service=22 2018-11-28 18:06:14.341064 https://status.dal.ca/service.php?Service=22 2018-11-28 17:51:29.154369 https://status.dal.ca/service.php?Service=9 2018-11-28 16:28:14.446193 https://status.dal.ca/service.php?Service=9 2018-11-28 09:09:52.620564 https://status.dal.ca/service.php?Service=36 2018-11-26 10:32:22.236184 Impacted: speedtest.acorn-ns.ca
Details: Upgrade of Software & Hardware
Responsible Area: Karl Vollmer

speedtest.acorn-ns.ca will be updated to new hardware, and new software starting at 07:00am Wednesday, expected downtime is less than 5 min.]]>