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Status Page
Thu Aug 28 2025 @ 11:45PM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - General
2025-08-27 Status Description
01:41 PM Disruption M365 NOTICE
Some users can't perform the Create or Publish Assignment operations in OneNote
Service Degradation

More info: In addition, users are unable to create notebooks in OneNote Class Notebook.
Current status: The service provider's review of the telemetry indicates that a partner service that OneNote relies on for Create and Publish Assignment operations is degraded, causing failures for some users. They anticipate that the repairs to the partner service will take some time to complete. In the meantime, they're manually running a fix operation to restore the Create and Publish Assignment functionality to the impacted infrastructure. Affected users may see the impact remediate as the fix operation propagates over time.
01:09 PM Disruption M365 NOTICE
Some users may be unexpectedly disconnected when accessing multiple M365 services
Service Restored

More info: Affected M365 services included but may not have been limited to the following:
- Teams
- Outlook
Final status: After analyzing the spike in user reports for affected M365 services, the service provider has determined that a portion of their M365 network infrastructure, responsible for facilitating access to connected services, was operating in an unhealthy state and unable to process user requests effectively. They've removed the offending infrastructure from our service rotation, and after a period of monitoring service health telemetry, they've confirmed users can connect to M365 services as expected.

Start time: Wednesday, August 27, 2025, at 10:30 AM AST
End time: Wednesday, August 27, 2025, at 11:24 AM AST
12:25 PM Disruption M365 NOTICE
Some users may see failures when attempting to access multiple M365 services
Service Degradation

More info: Affected M365 services include but may not be limited to the following:
- Teams
- Outlook
Current status: The service provider is analyzing a recent spike in user reports for M365 services, including Teams and Outlook, to verify the current impact scenario and affected services. These actions will allow them to determine their initial troubleshooting steps to isolate a potential root cause.