O365 - Teams
| 2026-02-25 | Status | Description |
|---|---|---|
| 07:30 AM |
|
Service Degradation Impacted services Microsoft Teams Details Title: Users see autogenerated chats during Public Switched Telephone Network (PSTN) calling scenarios in Microsoft Teams User impact: Users see autogenerated chats during PSTN calling scenarios and Call Queue or Auto Attendant calls in Microsoft Teams. More info: When placing outbound PSTN calls or receiving inbound PSTN calls, users see a chat thread autogenerated in the Microsoft Teams desktop client and web app. This also affects Call Queue and Auto Attendant calls. Current status: We've collected logs from our reproduction of impact indicating which component is causing this issue and are investigating if any potential recent changes may be contributing to impact. Scope of impact: Users may see autogenerated chats during PSTN calling scenarios and Call Queue or Auto Attendant calls in Microsoft Teams. This section may be updated as our investigation continues. Next update by: Wednesday, February 25, 2026, at 4:00 AM UTC |
No Issue
Disruption
Outage
