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Status Page
Sun Jan 11 2026 @ 7:34AM AST
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Teams
2026-01-08 Status Description
10:38 AM Disruption Admins are unable to add users to the owner or member roles for Private Microsoft Teams channels

ID: TM1215277

Issue type: Advisory

Status

Service Degradation




Impacted services

Microsoft Teams

Details

Title: Admins are unable to add users to the owner or member roles for Private Microsoft Teams channels
User impact: Admins are unable to add users to the owner or member roles for Private Microsoft Teams channels.
Current status: We've received reports from admins unable to add users as owners or members for private channels. We've reviewed our logs and we’ve identified a recent service change that we suspect may be causing impact. We're testing and validating a potential fix that we anticipate will confirm our theory and resolve the issue.
Scope of impact: Your organization is affected by this event, and admins are unable to add users to the owner or member roles for Private Teams channels. This section may be updated as our investigation continues.
Next update by: Thursday, January 8, 2026, at 11:00 PM UTC
2026-01-06 Status Description
09:19 AM Disruption TEAMS NOTICE
Users may be unable to search new users in Teams by their display name
Service Degradation

More info: This may impact users in both the desktop and web clients. Users can still search new users using their email address.

Current status: The service provider has identified that a recent change to their Active Directory service introduced a regression affecting user search functionality. This change has been rolled back, and reindexing has been initiated for impacted customers. They expect the index rebuild to complete within 48 hours, after which normal search functionality will be restored for impacted users.
2026-01-05 Status Description
10:42 AM Disruption Users may see higher battery and CPU usage in Microsoft Teams calls when participants screenshare or share video

Issue ID: TM1212913
Affected services: Microsoft Teams
Status: Service degradation
Issue type: Advisory
Start time: Dec 22, 2025, 2:14 AM AST

More info
Microsoft Teams users on Windows may see higher battery and CPU usage when viewing a screenshare or video from other participants, which can lead to increased battery drain as more participants share video. This issue only impacts the Microsoft Teams desktop client on Windows.

Scope of impact
Any user may be impacted by this event and may see higher battery and CPU usage in Microsoft Teams calls when participants screenshare or share video.

Root cause
A recent routine Microsoft Teams update contained a code issue, leading to higher battery and CPU usage in Microsoft Teams calls.


Current status
Jan 7, 2026, 12:12 AM AST
We've completed validation of the fix and have initiated its deployment. We're monitoring as it progresses and will provide a completion timeline when one becomes available.

Next update by:
Monday, January 12, 2026 at 3:30 AM AST


History of updates
Jan 5, 2026, 2:18 AM AST
We received reports of an issue with higher battery and CPU usage within Microsoft Teams calls. We analyzed service telemetry and recent service changes, which identified a routine update containing a code issue that led to increased battery and CPU usage during calls. We're validating a fix in our internal testing environments. Once validation is complete, we'll monitor progress and proceed with full deployment to the impacted environments.