General IT Services
| 2026-05-21 | Status | Description |
|---|---|---|
| 03:36 PM |
|
DetailsTitle: Admins may see stale or delayed report data in the 365 admin center User impact: Admins may have seen stale or delayed report data in the 365 admin center. More info: The affected reports for Monday, May 11, 2026, Tuesday, May 12, 2026, or Friday, May 15, 2026, included the following: - Copilot Readiness Activity - 365 App Usage - Project Activity - Visio Activity Final status: We've confirmed that the data backlog has finished processing in all affected regions and has fully remediated impact for this issue. Scope of impact: Any admin located in the North America, Asia-Pacific, and Europe regions who attempted to view-up-to-date report data for the listed reports in the More info section for Monday, May 11, 2026, Tuesday, May 12, 2026, or Friday, May 15, 2026, in the 365 admin center may have been impacted. Start time: Friday, May 15, 2026, at 12:00 AM UTC End time: Thursday, May 21, 2026, at 2:00 AM UTC |
| 03:19 PM |
|
DetailsTitle: Some users may encounter issues accessing features in the Planner application User impact: Users may have encountered issues accessing features in the Planner application. Final status: Service-side telemetry confirms the mitigation steps taken have been successful and restored access to the Planner application. Scope of impact: Some users attempting to access features in the Planner app may have been impacted. Start time: Thursday, May 21, 2026, at 7:25 AM UTC End time: Thursday, May 21, 2026, at 5:17 PM UTC |
| 03:18 PM |
|
User impact: Admins may have seen stale or delayed report data in the 365 admin center. More info: The affected reports for Monday, May 11, 2026, Tuesday, May 12, 2026, or Friday, May 15, 2026, included the following: - Copilot Readiness Activity - 365 App Usage - Project Activity - Visio Activity Final status: We've confirmed that the data backlog has finished processing in all affected regions and has fully remediated impact for this issue. Scope of impact: Any admin located in the North America, Asia-Pacific, and Europe regions who attempted to view-up-to-date report data for the listed reports in the More info section for Monday, May 11, 2026, Tuesday, May 12, 2026, or Friday, May 15, 2026, in the 365 admin center may have been impacted. Start time: Friday, May 15, 2026, at 12:00 AM UTC End time: Thursday, May 21, 2026, at 2:00 AM UTC Root cause: A portion of infrastructure that supports and provides report data to the 365 admin center was performing below expected thresholds, which led to report data being stale and delayed. Next steps: - We're reviewing our automated recovery and redirection processes for the affected portions of infrastructure responsible for supporting and providing report data to the 365 admin center in order to understand how to better detect, prevent, and respond to similar service issues in the future. This is the final update for the event. |
| 03:16 PM |
|
DetailsTitle: Users may intermittently receive blank responses from Analyst Agent in Microsoft Copilot User impact: Users may intermittently receive blank responses from Analyst Agent in Microsoft Copilot. Current status: We're reviewing service-side telemetry in order to isolate the source of this impact and determine our next steps toward remediation. Scope of impact: This event may impact any user utilizing the Analyst Agent in Microsoft Copilot, and any user might intermittently receive blank responses. This information may be updated as our investigation continues. Next update by: Friday, May 22, 2026, at 1:30 AM UTC |
| 11:55 AM |
|
Impacted servicesPlanner DetailsTitle: Some users may encounter issues accessing features in the Microsoft Planner application User impact: Users may encounter issues accessing features in the Planner application. Current status: We're investigating an issue with some users that may be encountering intermittent degradation when accessing Planner features, and analyzing service telemetry to help us identify the root cause and the next steps required to mitigate impact. Scope of impact: Impact is specific to some users attempting to access features in the Planner application. Next update by: Thursday, May 21, 2026, at 3:30 PM UTC |
| 10:01 AM |
|
Eastlink Change Control Completion Notice Customer: Dalhousie Change Control ID : 2253065 Start Date: 2026-05-21 End Date: 2026-05-21 Country: Canada Location Of Work: CornerBrooke - NL Reason For Work: Testing/Troubleshooting Release Window (24 hr format): 00:00 - 06:00 Newfoundland Affected Circuits: 00144649 - Dalhousie 10Gig - UPEI Vet College - MUN St John's, NL <> UPEI Charlottetown, PE Service Impact: Your services will be impacted while we perform troubleshooting on our Transport Network Should you have any questions about this notice please contact Eastlink Change Control at change@corp.eastlink.ca Contact Number: 877-797-7799 option 4 |
| 10:00 AM |
|
Eastlink Change Control Completion Notice Customer: ACORN NS Change Control ID : 2242462 Start Date: 2026-05-21 End Date: 2026-05-21 Country: Canada Location Of Work: Aylesford - NS Reason For Work: Fiber Splicing Release Window (24 hr format): 00:00 - 06:00 Atlantic Affected Circuits: 00141790 - 10G Acorn New Minas to Yarmouth - acorn-nwmn-1[Twe1/0/23] <> acorn-yrmo-1[Twe1/0/24] Service Impact: Your services will be impacted while we perform repairs on Damaged Fiber Cables Should you have any questions about this notice please contact Eastlink Change Control at change@corp.eastlink.ca Contact Number: 877-797-7799 option 4 |
No Issue
Disruption
Outage
