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Status Page
Sun Apr 20 2025 @ 1:33AM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
Network - Acorn
2025-04-10 Status Description
11:11 AM Notice CHANGE CONTROL NOTICE
Service Restored

Update Information: Please note work was completed around 03:00 NL (02:30 Atlantic | 05:30 UTC)

Customer: Canary NOC
Change Control ID : 1977890
Start Date: 2025-04-10
End Date: 2025-04-10

Location Of Work: South Branch - NL

Reason For Work: Damaged Fiber Cables

Release Window (24 hr format): 00:01 - 06:00 Newfoundland

Affected Circuits:
00144649 - 10G Canarie Charlottetown to St Johns - UPEI Vet
06:01 AM Notice Eastlink New Change Control Notice


Type Of Work: Maintenance

Customer: Canary NOC

Change Control ID : 1977890

Start Date (yyyy-mm-dd): 2025-04-10

End Date (yyyy-mm-dd): 2025-04-10

Country: Canada

Location Of Work: South Branch - NL

Reason For Work: Damaged Fiber Cables

Release Window (24 hr format): 00:01 - 06:00 Newfoundland

Affected Circuits:
00144649 - 10G Canarie Charlottetown to St Johns - UPEI Vet

Service Interruption Duration: less than 1 hour

Service Impact:
Your services will be impacted while we perform repairs to Damaged Fiber Cables
06:00 AM Notice CHANGE CONTROL NOTICE
Service Restored

Customer: Canary NOC
Change Control ID : 1977884
Start Date: 2025-04-09
End Date: 2025-04-09

Location Of Work: Stephenville - NL

Reason For Work: Damaged Fiber Cables

Release Window (24 hr format): 00:01 - 06:00 Newfoundland

Affected Circuits:
00144649 - 10G Canarie Charlottetown to St Johns - UPEI Vet
2025-04-09 Status Description
12:01 AM Notice Eastlink New Change Control Notice


Type Of Work: Maintenance

Customer: Canary NOC

Change Control ID : 1977884

Start Date (yyyy-mm-dd): 2025-04-09

End Date (yyyy-mm-dd): 2025-04-09

Country: Canada

Location Of Work: Stephenville - NL

Reason For Work: Damaged Fiber Cables

Release Window (24 hr format): 00:01 - 06:00 Newfoundland

Affected Circuits:
00144649 - 10G Canarie Charlottetown to St Johns - UPEI Vet

Service Interruption Duration: less than 1 hour

Service Impact:
Your services will be impacted while we perform repairs to Damaged Fiber Cables