O365 - Teams
| 2026-03-10 | Status | Description |
|---|---|---|
| 01:17 PM |
|
Title: Microsoft Teams audio and video quality issues User impact: Users may have experienced poor audio and video quality when using Microsoft Teams. Final status: We've monitored the service following our corrective action and through the next anticipated uptick in traffic and confirmed that the issue is remediated. Scope of impact: The issue was specific to the North America region, and the impact occurred primarily during the period of time at the start of the hour and half-past the hour. Start time: Tuesday, March 10, 2026, at 1:30 PM UTC End time: Tuesday, March 10, 2026, at 3:10 PM UTC Preliminary Root Cause: A portion of networking infrastructure was not handling traffic as expected, resulting in networking congestion on the remining infrastructure when the peak of calling/meetings occur at the start of the hour and half-past the hour. We'll provide more details within the PIR. Next steps: - We're investigating why a portion of the network infrastructure was not handling traffic as expected. We'll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days. |
| 01:15 PM |
|
Title: Microsoft Teams audio and video quality issues User impact: Users may experience poor audio and video quality when using Microsoft Teams. Current status: We've received multiple reports of impact and monitoring alerts have triggered. We're reviewing relevant telemetry systems and error logs to determine the cause of the issue. Scope of impact: Reports of impact have been from the North American region. We'll update this field once the full scope is identified. Next update by: Tuesday, March 10, 2026, at 4:00 PM UTC |
No Issue
Disruption
Outage
