Status Page

O365 - General

2025-10-30	Status	Description
09:36 AM		M365 NOTICE Users may experience issues when accessing m365.cloud.microsoft or portal.office.com Service Restored More info: Users were redirected to an error page http://m365.cloud.microsoft/error. While we were investigating this issue, users could have navigated to m365.cloud.microsoft/apps or m365.cloud.microsoft/search as a potential solution in the interim. Final status: The service provider has identified a code issue within a recent change that led to impact, and they've subsequently corrected it to provide mitigation. They confirmed via internal testing, diagnostic data, and customer reports that the issue is resolved. Scope of impact: This issue may have potentially impacted any user attempting to access Office Home Pages. Specifically, users located in Australia, India, Japan, United States, Asia-Pacific, and South America were affected. Start time: Wednesday, October 29, 2025, 6:30 PM AST End time: Thursday, October 30, 2025, at 1:21 AM AST
09:26 AM		M365 NOTICE Users may see issues accessing some M365 services and portals Service Restored More info: Impacted scenarios included, but may not have been limited to the following: - Access to some Entra, Power Apps, Intune, and Defender functions. - Purview Information Protection (MIP), Data Lifecycle Management (DLM), eDiscovery, Purview Insider Risk Management (IRM), Communications Compliance, Data Governance, and other related Purview features. - Access to the Exchange admin center (EAC), security.microsoft.com, learn.microsoft.com, and other portals accessed through microsoft.com. - Issues with add-ins and network connectivity in Outlook. - Degraded functionality to some workflows within Teams, including impact to location data in support of emergency calls. Users may also see transcription failures and issues leveraging Copilot within meetings. - High latency, timeouts, errors, or inaccessibility of Copilot Dashboards, Copilot Analytics Power BI reports, and advanced reporting capabilities. - Intermittent connectivity and device discovery issues for Windows 365 Cloud PC users, and issues for admins performing device actions and provisioning new Cloud PCs. Final status: After extended monitoring, the service provider confirmed that impact stemming from the Azure configuration change has been resolved. Scope of impact: Any users attempting to access M365 services, such as those detailed in the more info section above, may have been impacted. Start time: Wednesday, October 29, 2025, 12:45 PM AST End time: Wednesday, October 29, 2025, at 9:05 PM AST