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Status Page
Wed Apr 29 2026 @ 1:29PM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Teams
2026-04-16 Status Description
08:31 AM Notice Service Degradation

Title: Users are unable to communicate with external domains in Microsoft Teams
User impact: Users are unable to communicate with external domains in Microsoft Teams.
More info: Users are unable to add external domain users to Teams group chats on both the desktop and web clients. Some users who were previously members of external domain group chats got removed from the chats.
Current status: We’ve applied a mitigation strategy to a portion of affected users to add previously removed external domain users back to their intended group chats and restore associated chat message history. In parallel, we’re continuing to verify all impacted threads and ensure the mitigation is applied for all affected users.
Scope of impact: Your organization is affected by this event, and any user attempting to communicate with external domains in Microsoft Teams is impacted.
08:26 AM Notice Service Degradation

Title: Some users may be unable to move channels into folders, such as favorites, or sections within Microsoft Teams
08:24 AM Notice Service Degradation

Title: Users may be unable to adjust their camera brightness in Microsoft Teams settings
User impact: Users may be unable to adjust their camera brightness in Microsoft Teams settings.
More info: When attempting to adjust camera brightness, users may receive a message stating "Adjust brightness is unavailable. Check your network connection, or contact your IT admin."