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Status Page
Wed Dec 4 2024 @ 3:10PM AST
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Email/Outlook
2024-11-21 Status Description
03:55 PM Disruption EXCHANGE NOTICE
Some users' searches may fail and provide no results in the Outlook desktop client and Outlook on the web
Service Degradation

Current status: The service provider has isolated a service memory issue that may be intermittently preventing users' searches and providing no results for users in Outlook desktop and Outlook on the web. They've identified an error condition within the service, and they're improving their service monitoring system to recover from this error condition automatically. They're requesting that admins raise a new support escalation, if their users encounter this issue, so they can confirm that the problem is associated. In parallel, they're developing a code fix to address the isolated memory issue and to remediate the impact.
Scope of impact: Some users attempting to perform searches in the Outlook desktop client and Outlook on the web may be intermittently impacted.
Start time: Tuesday, October 29, 2024, at 3:11 PM AST