: :
Status Page
Mon May 11 2026 @ 8:05AM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Teams
2026-04-27 Status Description
03:12 PM Notice Title: Users may be unable to use the paste function in Microsoft Teams desktop client chats
User impact: Users may have been unable to use the paste function in Microsoft Teams desktop client chats.
More info: Impacted users report that they were unable to paste URLs, text, and images in Microsoft Teams desktop client chats, as the paste option appeared greyed out when using the right-click dropdown menu method.
To bypass impact, we recommended that users paste the intended URLs, text, and images using Ctrl + V for Windows, and corresponding Cmd + V for Mac.
Final status: The fix has completed deployment and we've confirmed that impact is remediated.
10:09 AM Notice Title: Users may be unable to use the Custom AI meeting summary feature for Microsoft Teams due to the feature being disabled
User impact: Users may be unable to use the Custom AI meeting summary feature for Microsoft Teams due to the feature being disabled.
Current status: We've identified an issue affecting the AI‑generated Custom meeting summary feature in Microsoft Teams, where some users may have seen incorrect meeting summary content. To prevent users from encountering this scenario, we've temporarily disabled the feature while we address the issue, and we're assessing to determine a timeline for re-enablement.
Scope of impact: Users attempting to use the Custom AI meeting summary feature in Microsoft Teams may be impacted. This information may be updated as our investigation continues.
Root cause: An issue was affecting the AI‑generated Custom meeting summary feature in Microsoft Teams, where some users may have seen incorrect meeting summary content. To prevent users from encountering this scenario, we've temporarily disabled the feature while we address the issue.
09:58 AM Notice Service Degradation

Title: Users can't access complete meeting recordings for some Microsoft Teams meetings
User impact: Users can't access complete meeting recordings for some Microsoft Teams meetings.
More info: As a workaround, some affected users can download their meeting recordings using the Async Media Storage link available in the meeting chats.
Current status: We’re continuing recovery operations for the remaining affected meeting recordings and are monitoring progress to ensure the restoration completes as expected. We'll share a completion timeline when one becomes available.
Scope of impact: Your organization is affected by this event, and some users attempting to access complete meeting recordings for some Microsoft Teams meetings may be impacted.
09:50 AM Notice Title: Users may be intermittently unable to join town halls in Microsoft Teams on Android devices
User impact: Users may have been intermittently unable to join town halls in Microsoft Teams on Android devices.
More info: Additionally, users may have been unable to load the streaming player for town halls. This only impacted events that were using real time messaging protocol (RTMP) for video injection. Removing RTMP video resolved the issue.
Affected users may have seen the following message: "The event isn't live right now".
Final status: We’ve received confirmation from your support representatives that the issue has been resolved following full deployment of the new build, which is available in the app store as Microsoft Teams version 1416/1.0.0.2026073002.
Scope of impact: Users attempting to join town halls in Microsoft Teams on Android devices may have been intermittently impacted.