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Status Page
Fri May 8 2026 @ 5:45PM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Teams
2026-04-23 Status Description
08:18 AM Notice Service Restored


Title: Some users may experience intermittent failures or delays when starting recording features in Microsoft Teams meetings
User impact: Users may have experienced intermittent failures or delays when starting recording features in Microsoft Teams meetings.
More info: Impacted users may have noticed that after selecting the option to start recording, transcription, or closed captions, the action took longer than expected to begin or may have failed. In some cases, retrying the action may have succeeded after a delay. Stopping recordings doesn’t appear to have been impacted and continued to work as expected.
Final status: We've confirmed through internal service monitoring that our service scaling optimization changes together with our rollback of the impacted build have successfully resolved the issue, remediating impact.
Scope of impact: Impact was specific to some users on Microsoft Teams build 26040401710 attempting to start recording, transcription, or closed captions in Microsoft Teams meetings.
08:17 AM Notice Service restored

Title: Users may be unable to launch the Microsoft Teams for Windows and Mac desktop clients
User impact: Users may have been unable to launch the Teams for Windows and Mac desktop clients.
More info: When attempting to launch the Microsoft Teams desktop clients for Windows or Mac, users became stuck on the loading screen and received the following error message: "We're having trouble loading your message. Try refreshing." Impacted users may have been able to restart their client to bypass impact.
Users that continued to see impact may have needed to quit and restart their desktop clients to receive the fix.
Final status: We've monitored service health telemetry for an extended period and confirmed that reverting the offending service update has remediated the impact for all affected users.
Scope of impact: Users attempting to launch the Microsoft Teams desktop clients for Mac may have been impacted by this event.