O365 - Teams
2025-05-20 | Status | Description |
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09:27 AM |
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Status Service Degradation TM1074709 Details Title: Users may be unable to load some shared channel messages in Teams User impact: Users may be unable to load some shared channel messages in Teams. More info: Users may see the following error: "We're having trouble loading your messages. Try refreshing." Current status: We've completed the deployment of our fix to a subset of affected users and have confirmed it successfully resolves the issue. We're preparing to deploy the fix to the broader impacted environment and anticipate a timeline for the deployment will be available with our next scheduled update. Scope of impact: This issue may impact any user attempting to load some shared channel messages in Teams. Start time: Thursday, April 10, 2025, at 8:11 PM UTC Root cause: A recent update introduced a code regression which prevents valid user info from being retrieved, causing the shared channel pane to crash and resulting in impact Next update by: Monday, May 19, 2025, at 10:00 PM UTC |