O365 - Email/Outlook
| 2025-06-09 | Status | Description |
|---|---|---|
| 12:29 PM |
|
EXCHANGE NOTICE Some users may experience inconsistent behavior with the ‘Track email and document open rates’ feature Service Degradation More info: Affected users may see error messages or the ‘Track email and document open rates’ feature in the Viva Insights Add-in for Outlook not appearing despite meeting the criteria of having at least five recipients and being sent from a user mailbox hosted on Exchange Online with a valid service plan. This feature is available to users with the MyAnalytics (Full) service plan included in Office 365 E5. Current status: The service provider has identified that a recent service update, intended to change license checking logic, inadvertently introduced a code regression that's resulting in impact. They're developing and internally validating a fix to repair regression, in order to remediate impact. Once the fix has been validated, they'll begin a deployment to the affected infrastructure. |
No Issue
Outage
Notice
