Status Page

O365 - Email/Outlook

2026-01-26	Status	Description
12:24 PM		EXCHANGE NOTICE Some users may be intermittently unable to access the Exchange Online service through multiple connection methods Service Restored More info: This issue impacted the following connection methods: - Outlook on the web - Outlook mobile app - Outlook on Mac devices Final status: After monitoring the service recovery progress, the service provider has confirmed that the service availability has reached expected levels and impact is remediated. Scope of impact: This issue may have impacted any user based in Australia, Brazil, Canada, Europe/Middle East/Africa, France, Mexico, The United States, Norway, South America, Sweden, and the United Kingdom regions. Start time: Friday, January 23, 2026, 4:00 AM AST End time: Friday, January 23, 2026, at 9:00 PM AST
12:22 PM		EXCHANGE NOTICE Users' Outlook for iOS app version 5.2602.0 may crash or freeze on iPad devices Service Restored More info: Affected users could launch Outlook mobile while in Airplane Mode and then re-enable Wi-Fi and/or cellular data as a way to circumvent impact while the service provider worked towards mitigation. Final status: The service provider has confirmed with a subset of previously affected users that the latest version of the Outlook mobile app (5.2602.1) successfully resolves the issue. Users without automatic updates configured may need to manually update to this version through the App Store. Scope of impact: This issue may have affected all users' iPad devices using Outlook for iOS version 5.2602.0. Start time: Tuesday, January 20, 2026, at 8:00 PM AST End time: Thursday, January 22, 2026, at 2:13 PM AST

2026-01-22	Status	Description
03:21 PM		EXCHANGE NOTICE Users' Outlook for iOS app version 5.2602.0 may crash or freeze on iPad devices Service Degradation More info: Affected users can launch Outlook mobile while in Airplane Mode and then re-enable Wi-Fi and/or cellular data as a way to circumvent impact while the service provider works towards mitigation. Current status: The service provider determined that the latest Outlook for iOS update contains a code error related to a change meant to refresh rather than restart tabs when feature flags are updated, which is resulting in this impact. They’ve developed a code solution for the next update to address this issue, which they intend to roll out to iOS January 23, 2026.