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Status Page
Thu Apr 3 2025 @ 12:34AM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Teams
2025-04-01 Status Description
02:33 PM Disruption TEAMS NOTICE
Some users' time zone and work hours may not be appearing on their profile card in the Teams
Service Degradation

More info: Instead of seeing their actual hours with their time zone, users may be presented with a placeholder style "HH:00" input in the field.
Impact is specific to users that leverage non-English languages.
Current status: The service provider expects the deployment of the fix to complete by Monday, April 21, 2025, and they're reviewing options to expedite the completion of the deployment
2025-03-31 Status Description
09:22 AM Disruption TEAMS NOTICE
Users may be unable to upload background images larger than 1800x1800 during Microsoft Teams meetings
Service Degradation

More info: When attempting to upload a background image larger than 1800x1800, users receive an error message stating ""invalid image size" and the upload fails.
Current status: The service provider's fix to revert the strict size check logic has been validated and they're expecting deployment to start by Monday, March 31, 2025.
09:20 AM Disruption Status
Service Degradation

Impacted services
Microsoft Teams

Title: Users are experiencing failures when attempting to join channel meetings in Microsoft Teams

User impact: Users are experiencing failures when attempting to join channel meetings.

More info: Impact is specific to users on the desktop client or web app that are joining channel meetings from the new calendar experience, or users being nudged into these channel meetings.
Users aren't seeing an error, the action simply fails.
While we're working to remediate impact, affected users can still join channel meetings using the classic Teams calendar or the Teams mobile apps.
Current status: Our monitoring has identified an increase in join failures for channel meetings in Microsoft Teams. We've reviewed recent service updates and identified that a code regression is resulting in impact. We're in the process of validating a fix to remediate this issue.
Scope of impact: Your organization is affected by this event, and any user attempting to join Microsoft Teams channel meetings using the new calendar experience or nudge from the Microsoft Teams desktop and web clients is impacted.
Start time: Wednesday, March 5, 2025, at 12:00 PM UTC
Root cause: A recent update contains a code regression, resulting in impact.
Next update by: Thursday, March 20, 2025, at 9:00 PM UTC
09:00 AM Disruption TEAMS NOTICE
Users' Notes tabs in Teams channels may not open the OneNote notebook or direct to the incorrect section
Service Restored

More info: When users click on the Notes tab in a Teams channel, they may have received an error that states: "There was a problem reaching this app." When users retry, they may have been redirected to an unexpected location within the OneNote notebook they’re accessing.
Final status: The deployment has completed and the service provider has confirmed through monitoring service health telemetry that the impact has been remediated.
Start time: Friday, March 21, 2025, at 11:08 AM AST
End time: Saturday, March 29, 2025, at 1:08 PM AST