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Status Page
Thu Nov 13 2025 @ 3:06AM AST
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - OneDrive
2025-10-22 Status Description
10:06 AM Disruption Service Health Incident
OD1177143,

Status
Service Degradation

Details

Title: Some users with edit and full control permissions may be unable to access or share some files in OneDrive

User impact: Users with edit and full control permissions may be unable to access or share some files in OneDrive.

More info: Specifically, this issue impacts files and folders that were deleted and recently restored. Impacted users attempting to access or share some folders experience failures in sharing and permission operations in OneDrive.
Site administrators will still have complete access to the content that's been deleted and restored.

Current status: We've identified a recent deployment contains a code regression that introduced a compatibility issue between code that's preventing items that have been deleted and recently restored from being accessible again. We're developing a code fix that will undergo internal testing and validations, and we'll aim to provide a resolution timeline once available.

Scope of impact: Some users with edit and full control permissions who are attempting to access or share some folders in OneDrive that were deleted and recently restored from the recycle bin may be impacted.

Root cause: A recent deployment contains a code regression that introduced a compatibility issue between code that's preventing items that have been deleted and recently restored from being accessible again.

Next update by: Tuesday, October 21, 2025, at 10:30 PM UTC