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Status Page
Sat May 9 2026 @ 7:03PM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Teams
2026-04-15 Status Description
03:14 PM Notice Service Degradation

Title: Some users' may not hear their Microsoft Teams secondary ringer audio on specific devices
User impact: Users' may not hear their Microsoft Teams secondary ringer audio on specific devices.
More info: Specifically, this issue affects the secondary ringer for users who are leveraging Citrix Virtual Desktop Infrastructure (VDI) 2 devices.
Current status: We've determined that a recent change made to handling of device management has introduced a regression which is resulting in the impact and we're developing a solution to resolve this issue.
02:24 PM Notice Service Degradation

Title: Users may be intermittently unable to join town halls in Microsoft Teams on Android devices
07:47 AM Notice Service Restored


Title: Some users may be unable to move channels into folders, such as favorites, or sections within Microsoft Teams
07:44 AM Notice Service Degradation

Title: Users may be unable to use the copy and paste function in Microsoft Teams desktop client chats
User impact: Users may be unable to use the copy and paste function in Microsoft Teams desktop client chats.
More info: Impacted users report that they are unable to copy and paste URLs, text, and images in Microsoft Teams desktop client chats, as the paste option appears greyed out when using the right-click dropdown menu method.
To bypass impact, we recommended that users attempt to copy and paste the intended URLs, text, and images using Ctrl + V in the desktop client or by using the right-click dropdown menu method in the Teams web client, if users have access to this connection method.