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Status Page
Mon Sep 8 2025 @ 2:38PM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Teams
2025-08-15 Status Description
09:14 AM Notice TEAMS NOTICE
Users may not be presented a microphone option to mute or unmute in Teams meeting breakout rooms
Service Restored

More info: Impact was specific to breakout room attendees. Meeting organizers weren't impacted.
While the service provider was focused on remediation, their testing indicated that users may have been able to avoid impact by utilizing Teams on the web as opposed to the Teams desktop client.

Final status: the service provider has validated that their deployment has completed for the affected environment, and they've confirmed users are now presented with a microphone option to mute in Teams breakout rooms as expected.

Start time: Tuesday, August 5, 2025, at 5:06 AM AST
End time: Thursday, August 14, 2025, at 7:19 PM AST
2025-08-14 Status Description
09:29 AM Notice TEAMS NOTICE
Users may not be presented a microphone option to mute or unmute in Teams meeting breakout rooms
Service Degradation

More info: Impact is specific to breakout room attendees. Meeting organizers are not impacted.
While the service provider is focused on remediation, their testing indicates users may be able to avoid impact by utilizing Teams on the web as opposed to the Teams desktop client.
Current status: The service provider has identified a recent service update, designed to change the way that the mute state is communicated to the service, that's causing impact. They're reviewing their options to determine the most efficient method to remediate the impact.
09:15 AM Notice TEAMS NOTICE
Users may have been unable to download their Teams meeting recordings
Service Restored

More info: Users were unable to download their meetings due to a download button being unavailable to them. However, the meeting was still being stored and available.
Final status: The service provider has successfully deployed the fix and new meeting recordings from Wednesday, August 6, 2025 will successfully download without any additional steps needed. However, for recordings prior to the aforementioned date, users will need to click the "retry upload" button to download the recordings.
Start time: Friday, July 11, 2025, at 8:40 AM AST
End time: Wednesday, August 6, 2025, at 12:00 AM AST