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Status Page
Thu Nov 13 2025 @ 3:18PM AST
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - General
2025-10-17 Status Description
09:05 AM Disruption Service Health Incident
OP1173892,

Status
Service Degradation
Details

Title: Users intermittently see blank Word documents opening unexpectedly

User impact: Users intermittently see blank Word documents opening unexpectedly.

More info: This issue impacts Word version 2508, build 19127.20302.

Current status: We're reviewing a recent Word build update which we expect introduced an issue leading to users intermittently seeing blank Word documents opening unexpectedly. Alongside confirming that this update is contributing to the impact, we're evaluating options for remediating the issue.

Scope of impact: Any user on the affected Word version may experience the impact intermittently.

Next update by: Thursday, October 16, 2025, at 10:00 PM UTC