O365 - General
| 2025-12-23 | Status | Description |
|---|---|---|
| 08:19 AM |
|
Microsoft 365 web apps: > Users may be unable to intermittently "Create a Copy" of files in Microsoft 365 for the web apps. This issue specifically affects use of the create a copy online function and choosing a location that differs from the default location. Users encounter an error that states, "Copy could not be created...There was a problem creating a copy of this file. Please try again in some time." Impact is intermittent and retries may be successful. To avoid this issue, users can access Microsoft OneDrive and navigate to the files list, then click "Copy to" to create a copy; but if users open a file as a Word document and attempt to create a copy from it, it may fail. |
No Issue
Outage
Notice
