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Status Page
Fri Jan 9 2026 @ 5:53PM AST
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Teams
2026-01-05 Status Description
10:42 AM Disruption Users may see higher battery and CPU usage in Microsoft Teams calls when participants screenshare or share video

Issue ID: TM1212913
Affected services: Microsoft Teams
Status: Service degradation
Issue type: Advisory
Start time: Dec 22, 2025, 2:14 AM AST

More info
Microsoft Teams users on Windows may see higher battery and CPU usage when viewing a screenshare or video from other participants, which can lead to increased battery drain as more participants share video. This issue only impacts the Microsoft Teams desktop client on Windows.

Scope of impact
Any user may be impacted by this event and may see higher battery and CPU usage in Microsoft Teams calls when participants screenshare or share video.

Root cause
A recent routine Microsoft Teams update contained a code issue, leading to higher battery and CPU usage in Microsoft Teams calls.


Current status
Jan 7, 2026, 12:12 AM AST
We've completed validation of the fix and have initiated its deployment. We're monitoring as it progresses and will provide a completion timeline when one becomes available.

Next update by:
Monday, January 12, 2026 at 3:30 AM AST


History of updates
Jan 5, 2026, 2:18 AM AST
We received reports of an issue with higher battery and CPU usage within Microsoft Teams calls. We analyzed service telemetry and recent service changes, which identified a routine update containing a code issue that led to increased battery and CPU usage during calls. We're validating a fix in our internal testing environments. Once validation is complete, we'll monitor progress and proceed with full deployment to the impacted environments.