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Status Page
Tue May 12 2026 @ 11:56PM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
General IT Services
2026-05-08 Status Description
08:15 AM Notice Some users may get stuck in a crash loop upon startup of the Teams service
08:13 AM Notice Title: Users may be unable to adjust their camera brightness in Teams settings
User impact: Users may have been unable to adjust their camera brightness in Microsoft Teams settings.
More info: When attempting to adjust camera brightness, users may have received a message stating "Adjust brightness is unavailable. Check your network connection, or contact your IT admin."
Affected users will need to upgrade to Teams build version 26093.415.4620.1935 for Windows clients and version 26093.311.4599.3126 for Mac clients in order to fully remediate impact.
Final status: We've confirmed that the builds have deployed to the remaining affected users and the impact is remediated.
Scope of impact: This issue may have affected any user attempting to adjust their camera brightness in Microsoft Teams settings.
Start time: Friday, February 27, 2026, at 4:37 AM UTC
End time: Thursday, May 07, 2026, at 6:38 PM UTC
Root cause: The ability to adjust camera brightness was no longer operable due to an unrelated issue where crashes in Teams meetings were occurring due to a code issue relating to the setting, which resulted in impact.
Next steps: We're reviewing our code testing and validation procedures to identify and prevent similar issues with crashes in Teams meetings that cause the ability to adjust camera brightness to no longer be operable, which will help us prevent similar impact from occurring in the future.
This is the final update for the event.