Status Page

2025-08-22	Status	Description
10:44 AM		TEAMS NOTICE Some users may see a blank screen during meetings and calls from the Teams desktop version Service Degradation More info: This issue is limited to users who are on devices that leverage certain versions of Intel driver 32.0.101.69xx (including but not limited to, 32.0.101.6913, 32.0.101.6987, and 32.0.101.6989). Impacted users may see that Teams freezes for some time, and then it automatically recovers. For those that need immediate remediation, the service provider's telemetry indicates that version 32.0.101.6790 of the Intel driver reproduces this issue the least. Affected users can use the Teams web app as a workaround until this issue is addressed. Current status: The service provider is continuing to wait for confirmation to see if reverting to the last known healthy Teams desktop has resolved the isolated version driver issue. This evaluation will help determine if the reversion is a viable solution for mitigating impact across all affected users. Additionally, they've requested diagnostic logs from selected users to aid in identifying the root cause and developing a permanent fix.
10:34 AM		TEAMS NOTICE Users may be unable to view the combined chat and channel view in the User Interface (UI) Service Degradation More info: The issue primarily affects the Teams desktop client. Users that have access to the Teams web client can use this to bypass the impact. Additionally, users can temporarily work around the issue by clearing the cache in the desktop client. Some users have reported that as a result of this impact, they can no longer access Teams channels due to the icon not being present in the left panel. Current status: The service provider's log review has further identified that impact occurs when the code calls to the storage providing historical information and receives an invalid response. They're continuing to investigate why this invalid response is returned to determine potential remediation options.
08:51 AM		TEAMS NOTICE A small number of users' Teams app may intermittently crash during calls or meetings on some iPad devices Service Restored Final status: The service provider has completed re-enabling the multi-window support feature in Teams for all previously affected users, and they've monitored their service health telemetry to confirm that the errors leading to crashes are resolved and the impact is remediated. Start time: Sunday, May 12, 2024, at 7:00 PM AST End time: Wednesday, August 20, 2025, at 3:00 PM AST

10:44 AM

TEAMS NOTICE
Some users may see a blank screen during meetings and calls from the Teams desktop version
Service Degradation

More info: This issue is limited to users who are on devices that leverage certain versions of Intel driver 32.0.101.69xx (including but not limited to, 32.0.101.6913, 32.0.101.6987, and 32.0.101.6989). Impacted users may see that Teams freezes for some time, and then it automatically recovers. For those that need immediate remediation, the service provider's telemetry indicates that version 32.0.101.6790 of the Intel driver reproduces this issue the least.
Affected users can use the Teams web app as a workaround until this issue is addressed.

Current status: The service provider is continuing to wait for confirmation to see if reverting to the last known healthy Teams desktop has resolved the isolated version driver issue. This evaluation will help determine if the reversion is a viable solution for mitigating impact across all affected users. Additionally, they've requested diagnostic logs from selected users to aid in identifying the root cause and developing a permanent fix.

10:34 AM

TEAMS NOTICE
Users may be unable to view the combined chat and channel view in the User Interface (UI)
Service Degradation

More info: The issue primarily affects the Teams desktop client. Users that have access to the Teams web client can use this to bypass the impact.
Additionally, users can temporarily work around the issue by clearing the cache in the desktop client.
Some users have reported that as a result of this impact, they can no longer access Teams channels due to the icon not being present in the left panel.

Current status: The service provider's log review has further identified that impact occurs when the code calls to the storage providing historical information and receives an invalid response. They're continuing to investigate why this invalid response is returned to determine potential remediation options.

08:51 AM

TEAMS NOTICE
A small number of users' Teams app may intermittently crash during calls or meetings on some iPad devices
Service Restored

Final status: The service provider has completed re-enabling the multi-window support feature in Teams for all previously affected users, and they've monitored their service health telemetry to confirm that the errors leading to crashes are resolved and the impact is remediated.

Start time: Sunday, May 12, 2024, at 7:00 PM AST
End time: Wednesday, August 20, 2025, at 3:00 PM AST