Status Page

O365 - Teams

2026-04-22	Status	Description
08:53 AM		User impact: Users' Yealink E2 Teams phones on the latest Android 15 version may be marked as noncompliant and signed out. More info: Users' Yealink MP5X E2 Teams devices running on firmware version 176.15.0.191 and the latest Android 15 operating system, may appear as noncompliant in Intune. Users on impacted devices may also lose access to resources if conditional access policies require a complaint device. For organizations using compliance-based Conditional Access policies with a 30-day grace period, affected devices may be signed out when that grace period expires. Current status: We were alerted to an issue by customer reports, indicating impact to Teams Yealink MP5X E2 devices after upgrading to the latest Android 15 operating system. Our analysis and investigation into the affected devices and logs confirmed that the latest Android 15 operating system update has introduced a configuration issue causing impacted devices to not be able to access a necessary certificate component, leading to impact. We're working on developing an expedited fix to be deployed to all affected environments to fully resolve impact. Scope of impact: Any user whose Teams Yealink E2 devices upgraded to the latest Android 15 operating system, may be marked as noncompliant and signed out. This section may be updated as our investigation continues. Root cause: The latest Android 15 operating system update has introduced a configuration issue causing impacted devices to not be able to access a certificate component, leading to impact. Next update time: Wednesday, April 21, 2026, at 10:00 PM UTC
08:51 AM		User impact: Users may experience intermittent failures or delays when attempting to start recording in Teams meetings. More info: Impacted users may notice that after selecting the option to start recording or enable closed captions, the action takes longer than expected to begin or may fail. In some cases, retrying the action may succeed after a delay. Stopping recordings does not appear to be impacted and continues to work as expected. Current status: We’re analyzing service telemetry and recent meeting activity signals to determine the root cause of the issue and identify the steps required to mitigate impact. Scope of impact: Impact is specific to some users attempting to start recording or enable closed captions in Teams meetings. Next update by: Tuesday, April 21, 2026, at 10:00 AM UTC