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Status Page
Sun Nov 9 2025 @ 8:00AM AST
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Teams
2025-11-04 Status Description
10:08 AM Disruption TEAMS NOTICE
Users may be unable to view any images that are uploaded to the Teams client
Service Degradation

Current status: The service provider is reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan.
09:34 AM Disruption TEAMS NOTICE
Users may not see QR codes generating on Front-of-Room screens in M365 Teams Rooms (MTR) for Windows
Service Degradation

More info: Users can still utilize the QR code generated on the console to proximity join.

Current status: The service provider has identified a potential mitigation strategy of making a configuration change fix. Once ready, they'll test and validate the change to ensure it has the desired effect of remediating impact.
09:23 AM Disruption TEAMS NOTICE
Some users leveraging the Teams iOS app may see a picture-in-picture window after leaving meetings
Service Restored

More info: This issue specifically impacted users who had Intune app protection policies enabled on their iOS devices. Impact was specific to the following Teams iOS app builds:
7.17.0
7.17.1
7.18.0
7.18.1
7.18.2
7.19.0

Final status: The build has reached the remaining impacted users who rely on automatic updates, and after confirming the impact is remediated with a subset of affected users, the service provider has verified the issue is resolved.

Start time: Wednesday, September 17, 2025, at 2:15 PM AST
End time: Sunday, November 2, 2025, at 2:30 AM AST
09:08 AM Disruption TEAMS NOTICE
Users may be unable to record PowerPoint presentations during Teams meetings and calls
Service Restored

Root cause: A recent build rollout intended to provide improvements for PowerPoint in Teams introduced a code regression that caused Teams meetings and call recording files to not capture PowerPoint shared content, which resulted in impact.

Final status: After monitoring the service health telemetry following the finalization of the aforementioned rollback, the service provider has confirmed that impact has been remediated.

Scope of impact: Your organization was impacted by this event, and all users may have been unable to record PowerPoint presentations during Teams meetings and calls.

Start time: Monday, November 3, 2025, at 4:00 AM AST
End time: Monday, November 3, 2025, at 3:41 PM AST