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Status Page
Sat Mar 15 2025 @ 5:47AM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Email/Outlook
2025-03-07 Status Description
11:05 AM Disruption EXCHANGE NOTICE
Some users opening a published calendar are seeing incorrect dates when opening the HTML link
Service Degradation

Current status: The service provider has identified that a fix to correct an issue with an unrelated feature has inadvertently caused impact. They're reverting the offending fix and monitoring as it saturates throughout the affected environments.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure.
Root cause: A fix to correct an issue with an unrelated feature has inadvertently caused impact.
11:02 AM Disruption EXCHANGE NOTICE
Some users may be unable to access Exchange Online mailboxes using multiple connection methods
Service Restored

More info: Affected users may have also experienced impact in the following scenarios:
- Outlook on the web and Outlook desktop client not loading, including when opening or composing email
- Email message delivery delays
- Calendar availability showed only busy statuses
- Finding times while scheduling meetings
- Users may have been unable to perform searches in SharePoint Online.
- Policies configured in the Cloud Policy service for M365 may have not been applied to the signed in user.
- Purview features such as adaptive scope evaluations, Purview Insider Risk management reports (user groups), Purview Data Lifecycle Management, Purview Data Loss Prevention (DLP) and Purview Information Protection service may have been affected in various ways.
- Email archiving, expirations based on retention and deletion of expired items may have been delayed.
- Users, Groups and SharePoint Sites in scope of Adaptive scope policies may have not been accurate, if there were recent changes to scope definition or user attributes.
- Users, Groups in scope of DLP Admin unit policies may have not been accurate, if there were recent changes to scope definition or changes to User attributes.
- Users may have been unable to use the Get Events API to access calendar events in the Graph API.
Final status: After an extended period of monitoring, the service provider has confirmed that the issue is resolved.
Scope of impact: Impact was specific to some users located or served by the affected infrastructure in North America, Europe, Japan, Canada, and United Kingdom.
Start time: Tuesday, March 4, 2025, at 10:09 PM AST
End time: Thursday, March 6, 2025, at 10:00 AM AST