Status Page

O365 - Email/Outlook

2026-01-05	Status	Description
10:40 AM		EXCHANGE NOTICE Users may be unable to upload attachments from OneDrive in Outlook on the web and the new Outlook desktop app Service Restored More info: When users attempted to upload files from OneDrive, they may have received an error that stated: “We couldn’t retrieve the items you requested.” Additionally, the option to edit files in the browser was missing. Final status: The service provider has confirmed that the fix has completed releasing to all affected environments and validated this has remediated this issue using service telemetry. Start time: Wednesday, November 26, 2025, at 2:27 PM AST End time: Monday, December 22, 2025, at 2:00 PM AST
10:37 AM		EXCHANGE NOTICE Some users may have been unable to access the My Templates and Viva Insights Outlook add-ins in Exchange Online Service Restored Final status: The service provider has identified that a recent backend change caused add‑in management requests to fail, resulting in inconsistent cached data and add‑ins appearing unavailable for some users. They've rolled back the change and refreshed the affected cached data to restore normal add‑in availability, and confirmed with some impacted users that this has successfully remediated the issue. Start time: Wednesday, October 22, 2025, at 10:12 AM AST End time: Wednesday, December 24, 2025, at 10:42 AM AST