O365 - General
2025-08-20 | Status | Description |
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10:45 AM |
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M365 NOTICE Some users may be unable to sign into M365 Service Degradation The service provider is reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan. |
09:16 AM |
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M365 NOTICE Users may be intermittently unable to access documents hosted in China using M365 for the web Service Restored Final status: The service provider's investigation indicates that the components of M365 for the web infrastructure responsible for facilitating document access in the impacted regions encountered an error that prevented access to the affected documents, leading to impact. While they were in the process of analyzing these components to isolate the origin of this error, their system monitoring indicated that the service had returned to normal health. They've confirmed that the issue is no longer occurring, and they'll continue to monitor the service to ensure that the problem doesn't happen again. Scope of impact: Any user accessing documents hosted in China using Microsoft 365 for the web may have been intermittently impacted. Start time: Tuesday, August 19, 2025, at 1:35 PM AST End time: Tuesday, August 19, 2025, at 2:50 PM AST |
2025-08-19 | Status | Description |
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03:41 PM |
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M365 NOTICE Users may be intermittently unable to access documents hosted in China using M365 for the web Service Degradation Current status: The service provider is investigating the components of M365 for the web infrastructure responsible for facilitating document access in the impacted regions to direct their next troubleshooting steps |