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Status Page
Fri Aug 29 2025 @ 5:00AM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - General
2025-08-20 Status Description
10:45 AM Disruption M365 NOTICE
Some users may be unable to sign into M365
Service Degradation

The service provider is reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan.
09:16 AM Disruption M365 NOTICE
Users may be intermittently unable to access documents hosted in China using M365 for the web
Service Restored

Final status: The service provider's investigation indicates that the components of M365 for the web infrastructure responsible for facilitating document access in the impacted regions encountered an error that prevented access to the affected documents, leading to impact. While they were in the process of analyzing these components to isolate the origin of this error, their system monitoring indicated that the service had returned to normal health. They've confirmed that the issue is no longer occurring, and they'll continue to monitor the service to ensure that the problem doesn't happen again.
Scope of impact: Any user accessing documents hosted in China using Microsoft 365 for the web may have been intermittently impacted.
Start time: Tuesday, August 19, 2025, at 1:35 PM AST
End time: Tuesday, August 19, 2025, at 2:50 PM AST
2025-08-19 Status Description
03:41 PM Disruption M365 NOTICE
Users may be intermittently unable to access documents hosted in China using M365 for the web
Service Degradation

Current status: The service provider is investigating the components of M365 for the web infrastructure responsible for facilitating document access in the impacted regions to direct their next troubleshooting steps