O365 - General
| 2025-10-31 | Status | Description |
|---|---|---|
| 10:34 AM |
|
POWERPOINT NOTICE PowerPoint users are unable to open double key encryption (DKE) files on mobile devices Service Restored More info: Additionally, users could not change DKE file sensitivity labels. This occured for users leveraging both iOS and Android devices. There was no impact on other platforms where PowerPoint was supported, such as PPT for Win32. Final status: The service provider has confirmed that the fix has saturated throughout the affected environment. After an extended period of monitoring, they're confident that the issue is resolved. Scope of impact: Any user attempting to open DKE files or change DKE file sensitivity labels in PowerPoint on iOS and Android devices was affected. Start time: Thursday, September 18, 2025, at 12:00 AM AST End time: Monday, October 27, 2025, at 9:00 AM AST |
No Issue
Disruption
Outage