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Status Page
Fri Feb 13 2026 @ 8:13AM AST
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Teams
2026-02-04 Status Description
01:50 PM Disruption Some users may be unable to apply video effects in Teams

Status: Service Degradation

Impacted services

User impact: Users may be unable to apply video effects in Teams.
Current status: The service providor has reproduced this issue internally and are debugging the results to determine the root cause and a strategy that remediates impact.
Scope of impact: Some users attempting to apply video effects in Teams may be impacted.
01:49 PM Disruption TEAMS NOTICE
Some users may be unable to toggle call queues on or off in the Teams web or desktop client
Service Restored

More info: As a workaround, users may have been able to use the Teams mobile app to toggle call queues as expected.

Final status: The service provider has reverted the offending service update and confirmed through monitoring service health telemetry that the impact has been remediated.

Scope of impact: Some users hosted in the North America region attempting to toggle call queues in the Teams web or desktop client may have been impacted.

Start time: Wednesday, February 4, 2026, at 6:30 AM AST
End time: Wednesday, February 4, 2026, at 1:22 PM AST
01:47 PM Disruption TEAMS NOTICE
Some users may experience PowerPoint slide download failures during Teams meeting recordings
Service Restored

More info: Users' PowerPoint slide download failures resulted in unauthorized access errors and service unavailability.
As a workaround, users could have used regular screen sharing, which were captured in recordings.

Final status: The service provider has completed the revert process to remove the impacting authentication components and successfully issued the new component configuration to resolve the incompatibility that triggered the failures, remediating impact for all users.

Scope of impact: Your organization was affected by this event, and some users attempting to utilize PowerPoint slide download failures during Teams meeting recordings were impacted.

Start time: Wednesday, February 4, 2026, at 7:15 AM AST
End time: Wednesday, February 4, 2026, at 12:47 PM AST
11:32 AM Disruption TEAMS NOTICE
Some users may experience PowerPoint slide download failures during Teams meeting recordings
Service Degradation

More info: Users' PowerPoint slide download failures is resulting in unauthorized access errors and service unavailability.
As a workaround, users should avoid PowerPoint Live and instead use regular screen sharing, which will be captured in recordings.

Current status: The service provider is reverting a recent deployment, which introduced a new network authentication component configuration, which has caused unauthorised errors for partner services such as the recorder. They're also working to issue a new compatible network authentication component configuration to resolve the incompatibility that triggered the failures.

Scope of impact: Your organization is affected by this event, and some users attempting to utilize PowerPoint slide download failures during Teams meeting recordings may be impacted.