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Status Page
Fri Jan 30 2026 @ 2:18PM AST
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Teams
2026-01-19 Status Description
10:12 AM Disruption TEAMS NOTICE
Some users may be unable to update or add Copilot Studio agents in Teams and receive an error
Service Degradation

Current status: The service provider is continuing their preparation of a code fix to address the impact introduced by the recent update, and their initial projections indicate the fix will begin deploying by their next update.
10:06 AM Disruption TEAMS NOTICE
Some users may experience degraded video and screensharing quality in Teams
Service Restored

More info: The issue wasn't limited to Teams Rooms (MTR) devices and also affected desktop clients and other scenarios.

Final status: After extensive monitoring, the service provider has confirmed that the configuration change was successful and the impact is remediated.

Scope of impact: This issue could have affected users joining Teams meetings whose requests were routed through portions of Teams infrastructure that have received the update.

Root cause: A recent Teams server update inadvertently introduced a corruption scenario, that was resulting in degraded video or screensharing quality during calls.

Start time: Tuesday, December 30, 2025, at 10:00 PM AST
End time: Friday, January 16, 2026, at 6:00 PM AST