Status Page

O365 - OneDrive

2025-11-12	Status	Description
10:11 AM		ONEDRIVE NOTICE Some users may be unable to share content to OneDrive from iPhone 17 Service Restored More info: Impact was specific to iOS 26.0.1. Users were returned the following error message stating, "Your organization will remove its data for this account because a jailbroken or rooted device was detected." Please note that the error was erroneous and there was no risk of data being removed. Final status: The service provider has confirmed with a subset of previously affected users that updating their OneDrive app from the app store has resolved the issue. Affected users must have the latest version to receive the fix and remediate impact. Scope of impact: Impact was to some users that were trying to share content to OneDrive from iPhone 17 (iOS version 26.0.1). Start time: Wednesday, October 1, 2025, at 1:56 AM AST End time: Monday, November 10, 2025, at 3:00 PM AST

2025-11-04	Status	Description
09:28 AM		ONEDRIVE NOTICE Some users may be unable to share content to OneDrive from iPhone 17 due to false-positive jailbreak detection Service Degradation More info: Users are returned the following error message stating, "Your organization will remove its data for this account because a jailbroken or rooted device was detected." Impact is specific to iOS 26.0.1. Current status: The service provider validated that a recent update to their Intune Software Development Kit (SDK) introduced a misconfiguration which resulted in users with devices on iOS 26.0.1 to receive false-positive jailbreak detection alerts. They've created a code fix to resolve the issue which they're testing in their internal testing environment.