O365 - Email/Outlook
2025-08-20 | Status | Description |
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09:11 AM |
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EXCHANGE NOTICE Some users can't create or access public folders through the Outlook desktop client and Outlook on the web Service Degradation More info: Some users are also reporting failures when attempting to delete public folder subfolders, and are experiencing public folder permission delays. Current status: The service provider is continuing to collect HTTP Archive format (HAR) logs from representatives to effectively troubleshoot the problem and isolate the root cause of impact. |
09:10 AM |
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EXCHANGE NOTICE Users may have been unable to open the new Outlook desktop client app on Windows devices Service Restored More info: As a workaround, affected users could’ve used the Outlook classic desktop client. Final status: The service provider has successfully reverted the service to the last known healthy build to remediate the impact and confirmed from telemetry that this issue is no longer occurring. Scope of impact: Approximately five percent of users attempting to open the new Outlook desktop client on Windows devices may have been impacted. Start time: Monday, August 18, 2025, at 7:00 PM AST End time: Tuesday, August 19, 2025, at 2:17 PM AST |