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Status Page
Mon May 20 2024 @ 9:26AM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - myDal/SharePoint
2024-05-09 Status Description
04:29 PM Disruption Active:

1) Users may be unable to access or receive results when accessing some myDal/SharePoint lists and receive an error.

2) When searching myDal/SharePoint sites, users may experience missing, out of date, or incomplete content results when pages finish loading.
2024-04-26 Status Description
08:21 AM Disruption Active:

1) When searching myDal/SharePoint sites, users may experience missing, out of date, or incomplete content results when pages finish loading.


Resolved:

1) Users may experience slow loading speeds or the inability to access myDal/SharePoint Online sites.
2024-04-24 Status Description
05:12 PM Disruption Active:

1) Users may experience slow loading speeds or the inability to access myDal/SharePoint Online sites.

2) When searching myDal/SharePoint sites, users may experience missing, out of date, or incomplete content results when pages finish loading.
09:49 AM Disruption Active:

1) Users may experience slow loading speeds or the inability to access myDal/SharePoint Online sites.

2) When searching myDal/SharePoint sites, users may:

a) Intermittently receive an incomplete results page and the results never load.

b) Experience missing, out of date, or incomplete content results when pages finish loading
2024-04-23 Status Description
03:38 PM Disruption Active:

1) When searching myDal/SharePoint sites, users may:

a) Intermittently receive an incomplete results page and the results never load.

b) Experience missing, out of date, or incomplete content results when pages finish loading.

Resolved:

1) Users may be unable to load specific myDal/SharePoint site pages and may see an error message.
02:16 PM Disruption Active:

1) When searching myDal/SharePoint sites, users may:

a) Intermittently receive an incomplete results page and the results never load.

b) Experience missing, out of date, or incomplete content results when pages finish loading.

Resolved:

1) Users may be unable to load specific myDal/SharePoint site pages and may see an error message.
10:33 AM Disruption Active:

1) Users may be unable to load specific myDal/SharePoint site pages and may see an error message, "Can't load the application on this page. Use the browser Back button to retry".

2) When searching myDal/SharePoint sites, users may:

a) Intermittently receive an incomplete results page and the results never load.

b) Experience missing, out of date, or incomplete content results when pages finish loading.
08:13 AM Disruption Active:

When searching myDal/SharePoint sites, users may either:

1) Intermittently receive an incomplete results page and the results never load, and/or

2) Experience missing, out of date, or incomplete content results when pages finish loading.
2024-04-12 Status Description
11:04 AM Disruption Active:

1) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. Items in search driven results may appear to be out of date or incomplete.

Resolved:

1) Users may be intermittently unable to access myDal/SharePoint sites, including the inability to access or edit list or library items or workflows. You may see an access denied error or a "Sorry, you don't have access" message. As the issue is intermittent in nature, retrying or refreshing may be successful.
2024-04-11 Status Description
02:33 PM Disruption Active:

1) Users may be intermittently unable to access myDal/SharePoint sites, including the inability to access or edit list or library items or workflows. You may see an access denied error or a "Sorry, you don't have access" message. As the issue is intermittent in nature, retrying or refreshing may be successful.

2) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. Items in search driven results may appear to be out of date or incomplete.
09:47 AM Disruption Microsoft is investigating the following issues:

1) Users may be intermittently unable to access myDal/SharePoint sites, including the inability to access or edit list or library items or workflows. You may see an access denied error or a "Sorry, you don't have access" message. As the issue is intermittent in nature, retrying or refreshing may be successful.

2) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. Items in search driven results may appear to be out of date or incomplete.
2024-04-10 Status Description
02:08 PM Disruption Microsoft is investigating the following issues:

1) Users may be intermittently unable to access myDal/SharePoint sites.

2) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. Items in search driven results may appear to be out of date or incomplete.
09:49 AM Disruption Microsoft is investigating the following issues:

1) Users may be intermittently unable to access or edit myDal/SharePoint list items.

2) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. Items in search driven results may appear to be out of date or incomplete.
2024-03-28 Status Description
09:52 AM Disruption Microsoft has resolved the following issues:

1) Users may be unable to enforce required site themes on myDal/SharePoint pages. As a workaround, affected users may be able to refresh their home page to get the required site theme.

2) Users may see the incorrect font for some text web parts on myDal/SharePoint pages.

Microsoft is investigating an issue where users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. Items in search driven results may appear to be out of date or incomplete.
2024-03-27 Status Description
12:06 PM Disruption Microsoft is investigating the following issues:

1) Users may be unable to enforce required site themes on myDal/SharePoint pages. As a workaround, affected users may be able to refresh their home page to get the required site theme.

2) Users may see the incorrect font for some text web parts on myDal/SharePoint pages.

3) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. Items in search driven results may appear to be out of date or incomplete.
2024-03-26 Status Description
09:44 AM Disruption Microsoft is investigating the following issues:

1) Users may see the incorrect font for some text web parts on myDal/SharePoint pages.

2) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.
2024-03-21 Status Description
08:15 AM Disruption Microsoft has resolved the issue where users with anonymous myDal/SharePoint links (links created with the 'Anyone with the link' option) were being incorrectly prompted to sign-in with an account.

Microsoft is investigating the issue where users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.
2024-03-20 Status Description
09:37 AM Disruption Microsoft is investigating the following issues:

1) Users with anonymous myDal/SharePoint links (links created with the 'Anyone with the link' option) are being incorrectly prompted to sign-in with an account.

2) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.
2024-03-19 Status Description
08:51 AM Disruption Microsoft has resolved the issue where users may have been unable to access myDal/SharePoint.

Microsoft is investigating the issue where users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.
2024-03-12 Status Description
04:20 PM Disruption Microsoft has resolved the issue where the "Submit for Approval" button in myDal/SharePoint libraries with content approval enabled may be missing.

Microsoft is investigating the following issues:

1) Users may be unable to access myDal/SharePoint.

2) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.
08:46 AM Disruption Microsoft is investigating the following issues:

1) Users may be unable to access SharePoint Online.

2) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.

3) The "Submit for Approval" button in SharePoint Online libraries with content approval enabled may be missing.

Update re: ongoing site usage report issue:
Microsoft is continuing an investigation focused on the restoration of the URLs into the affected myDal/SharePoint site usage reports. They expect that this process will continue for an extended period of time and will provide additional notifications through standard update channels as their work on the necessary changes progresses. We will update this status page when any notifications are available. In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2024-03-06 Status Description
05:25 PM Disruption Microsoft has resolved the issue where users are unable to change the content type for items within the modern interface of myDal/SharePoint.

Microsoft continues to investigate the following issues:

1) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.

2) The display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time. In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
11:08 AM Disruption Microsoft is investigating the following issues:

1) Users are unable to change the content type for items within the modern interface of myDal/SharePoint. This does not seem to be affecting the classic interface, and users who have access to the Classic UI can use that to change content type for items.

2) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.

3) The display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time. In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2024-03-01 Status Description
09:52 AM Disruption Microsoft has resolved the issue where users viewing the News web part in the "Hub news" layout may see incorrect image size in myDal/SharePoint sites.

Microsoft continues to investigate the following issues:

1) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.

2) The display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time. In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2024-02-28 Status Description
04:55 PM Disruption Microsoft has resolved the issue where users may experience files and media showing as not supported when uploading in webparts within myDal/SharePoint.

Microsoft is investigating the following issues:

1) Users viewing the News web part in the "Hub news" layout may see incorrect image size in myDal/SharePoint sites.

2) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.

3) The display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time. In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
04:49 PM Disruption Microsoft has resolved the issue where users may experience files and media showing as not supported when uploading in webparts within myDal/SharePoint.

Microsoft is investigating the following issues:

1) Users viewing the News web part in the "Hub news" layout may see incorrect image size in myDal/SharePoint sites.

2) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.

3) The display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time. In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
09:44 AM Disruption Microsoft has resolved the issue where users may experience files and media showing as not supported when uploading in webparts within myDal/SharePoint.

Microsoft continues to investigate the following issues:

1) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.

2) The display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time. In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2024-02-20 Status Description
10:48 AM Disruption Microsoft is investigating the following issues related to myDal/SharePoint:

1) Users may experience files and media showing as not supported when uploading in webparts within myDal/SharePoint. Some users may see the following error message: 'This doesn't seem like a supported image file. Please select a different image'. As a workaround, users can ignore the error and proceed with the upload; the error message stating the image doesn't seem supported is appearing incorrectly.

2) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.

3) The display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time. In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2024-02-13 Status Description
08:58 AM Disruption Microsoft has resolved the issue where users may have been unable to access myDal/SharePoint sites and received an authentication error.


Microsoft continues to investigate the following issues:

1) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.

2) The display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time. In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2024-02-07 Status Description
02:18 PM Disruption Microsoft is investigating the following issues:

1) Users may be unable to access myDal/SharePoint sites and receive an authentication error due to a recent authentication change.

2) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.

3) The display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time, and will provide an estimated time for completion as soon as it becomes available. In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2024-02-05 Status Description
03:36 PM Disruption Microsoft has resolved the following issues:

1) Users may be unable to utilize the Classic Search People vertical within myDal/SharePoint.

2) Users may be unable to download shared videos from the Stream player hosted in either myDal/SharePoint or OneDrive for Business.

Microsoft continues to investigate the following issues:

1) Users' content results from search calls may be missing or disappear when pages finish loading in myDal/SharePoint. This issue specifically impacts items which were newly created or updated recently.

2) The display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time, and will provide an estimated time for completion as soon as it becomes available. In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
12:17 PM Disruption Microsoft has resolved the issue where users may be unable to download shared videos from the Stream player hosted in either SharePoint Online or OneDrive for Business.

Microsoft is currently investigating the following issues:

1) Users may be unable to utilize the Classic Search People vertical within SharePoint Online.

2) Users' content results from search calls may be missing or disappear when pages finish loading in SharePoint Online. This issue specifically impacts items which were newly created or updated recently.

3) Microsoft continues to investigate an ongoing issue affecting the display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time, and will provide an estimated time for completion as soon as it becomes available. In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2024-02-01 Status Description
08:21 AM Disruption Microsoft is currently investigating the following issues:

1) Users' content results from search calls are missing or disappear when pages finish loading in SharePoint Online. This issue specifically impacts items which were newly created or updated recently.

2) Users may be unable to download shared videos from the Stream player hosted in either SharePoint Online or OneDrive for Business (the download button may not be visible to users with View access).

3) Ongoing: Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time, and will provide an estimated time for completion as soon as it becomes available. In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2024-01-18 Status Description
10:08 AM Disruption 1) Microsoft has resolved the issue where users may be unable to create new templated documents in myDal/SharePoint document libraries.

2) Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time, and will provide an estimated time for completion as soon as it becomes available. In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2024-01-02 Status Description
10:44 AM Disruption 1) Users may be unable to create new templated documents in myDal/SharePoint document libraries. Some users may be able to navigate back to the myDal/SharePoint document library where they may see a new templated document. Users who see a prompt to enable pop-ups when they're attempting to create a new templated document in a SharePoint Online document library may be able to bypass the issue by allowing these. However, they may notice that a blank page is opened in addition to the templated document.

2) Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time, and will provide an estimated time for completion as soon as it becomes available. In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2023-12-18 Status Description
09:44 AM Disruption 1) Microsoft has resolved the issue where users may be unable to use search in multiple Microsoft 365 services, including myDal/SharePoint, from any connection method.

2) Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time, and will provide an estimated time for completion as soon as it becomes available.

In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2023-12-14 Status Description
09:53 AM Disruption 1) Microsoft has resolved the issue where users of myDal/SharePoint sites may be unable to select mega menu options within the modern environment.

2) Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time, and will provide an estimated time for completion as soon as it becomes available.

In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).

3) Microsoft continues to investigate the issue where users may be unable to use search in multiple Microsoft 365 services, including myDal/SharePoint, from any connection method.
2023-12-12 Status Description
04:00 PM Disruption 1) Users of myDal/SharePoint sites may be unable to select mega menu options within modern environment.

2) Users may be unable to use search in multiple Microsoft 365 services, including myDal/SharePoint, from any connection method.

3) Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time, and will provide an estimated time for completion as soon as it becomes available.

In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2023-12-07 Status Description
04:05 PM Disruption 1) Microsoft has resolved the issue where users of myDal/SharePoint sites may be unable to select mega menu options within the modern environment.

2) Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time, and will provide an estimated time for completion as soon as it becomes available.

In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2023-12-06 Status Description
05:40 PM Disruption 1) Users of myDal/SharePoint sites may be unable to select mega menu options within modern environment.

2) Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time, and will provide an estimated time for completion as soon as it becomes available.

In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2023-11-21 Status Description
08:41 AM Disruption Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports. Due to the complexity of the issue, Microsoft expects that this will take an extended period of time, and will provide an estimated time for completion as soon as it becomes available.

In the interim, users should be able to get page-specific analytics by clicking the Analytics link at the top of a myDal site page (appears below the navigation menu).
2023-10-31 Status Description
03:35 PM Disruption 1) Microsoft has resolved the issue where users may have seen incorrect formatting when creating tables with text web parts in myDal/SharePoint sites.

2) Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports.
2023-10-30 Status Description
10:58 AM Disruption 1) Users may see incorrect formatting when creating tables with text web parts in myDal/SharePoint sites.

2) Microsoft has resolved the issue where users may see failures occurring for some workflows and lists in multiple services including SharePoint.

3) Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports.
2023-10-20 Status Description
03:42 PM Disruption 1) Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports.

2) Users may see failures occurring for some workflows and lists in multiple services including SharePoint. This issue impacts specific SharePoint Online 2013 workflows on specific lists, Microsoft Power Automate workflows utilizing SharePoint connectors, and SharePoint Online lists which cannot be updated after Power Automate flows are executed against them.
2023-10-13 Status Description
11:17 AM Disruption 1) Microsoft has resolved the issue where read-only users may be unable to view content on the news web part of SharePoint Online sites.

2) Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports.
2023-10-12 Status Description
02:01 PM Disruption 1) Microsoft is currently investigating an issue where read-only users may be unable to view content on the news web part of SharePoint Online sites.

2) Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports.
2023-10-11 Status Description
08:47 AM Disruption 1) Microsoft has resolved the issue where users may have been unable to restore items from their myDal/SharePoint site's recycle bin.

2) Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports.
2023-10-10 Status Description
08:38 AM Disruption 1) Microsoft is currently investigating an issue where users may be unable to restore items from their myDal/SharePoint site's recycle bin.

2) Microsoft continues to investigate an issue affecting the display of some URLs within myDal/SharePoint site usage reports.
2023-09-29 Status Description
09:35 AM Disruption Microsoft is currently investigating an issue affecting the display of some URLs within myDal/SharePoint site usage reports.