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Status Page
Wed Aug 12 2020 @ 11:39PM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-3834).
O365 - General
2020-08-04 Status Description
01:50 AM Disruption SHARED CALENDAR UPDATE PROBLEMS ON OUTLOOK MOBILE FOR IOS
Service has been restored
2020-07-31 Status Description
10:30 AM Disruption MYANALYTICS DISRUPTION: DIGEST EMAILS. Microsoft Advises some users may not receive MyAnalytics digest emails; ID: MO219207; Status: Service Degradation; Details: Users may not be receiving their MyAnalytics digest emails as expected. We've identified an issue affecting the delivery of MyAnalytics digest emails. We've identified the underlying cause and have prepared a fix, and we're currently working to safely implement the required updates through our change management system. Start time: Thursday, July 16, 2020, at 3:45 PM UTC; Next update by: Friday, July 31, 2020, at 10:30 PM UTC
2020-07-29 Status Description
12:26 AM Disruption SHARED CALENDAR UPDATE PROBLEMS ON OUTLOOK MOBILE FOR IOS
Title: Some users experiencing shared calendar update problems on Outlook Mobile for iOS
User Impact: Users on Outlook Mobile version 4.45.0 for iOS may notice that shared calendars aren't updating as expected.
Current status: Provider's analysis indicates that there may be a code issue in the client that is contributing to the impact. They're continuing to collect and analyze additional diagnostic data to confirm their findings and determine the next step for mitigation.
Scope of impact: This issue could impact any user that has updated to version 4.45.0 or newer for Outlook Mobile on iOS.
Next update by: Thursday, July 30, 2020, at 1:30 AM ADT
2020-07-28 Status Description
11:16 AM Disruption ONEDRIVE FOR BUSINESS SERVICE ALERT
Title: Search results may not return as expected
User Impact: Users attempting to search their OneDrive for Business sites may not see the results they're expecting.
More info: This issue doesn't affect any publicly shared files or documents and only impacts privately stored files or documents.
Current status: We've successfully reverted the change that caused impact and are working to process the backlog of search indexing data. We anticipate that this activity will be completed by Friday, August 21, 2020.
Scope of impact: Your organization is affected by this issue and impact is specific to users attempting to search their OneDrive for Business sites to find documents based on custom schema properties.
Root cause: A recent change to the search service is inadvertently resulting in impact.