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Status Page
Thu Apr 25 2024 @ 8:32AM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - General
2024-04-22 Status Description
12:00 PM Disruption Status
Service Degradation

Impacted services
Microsoft 365 suite

Title: Delays when receiving activity reports from the Microsoft 365 Suite admin center
User impact: Admins may experience delays of up to 81 hours receiving activity reports from the Microsoft 365 admin center.
More info: Reports from the following categories are impacted:
- Microsoft 365 groups
- Microsoft Teams usage
Current status: We've identified that a section of pipeline infrastructure, responsible for facilitating report data requests, has become unresponsive, resulting in impact. We're rebooting this infrastructure to remediate impact.
Scope of impact: Impact is specific to admins who are being serviced through the affected infrastructure.
Start time: Monday, April 22, 2024, at 12:00 AM UTC
Root cause: A section of pipeline infrastructure responsible for facilitating report data requests has become unresponsive.
Next update by: Tuesday, April 23, 2024, at 10:00 AM UTC
12:00 PM Disruption Status
Service Degradation

Impacted services
Microsoft 365 suite

Title: Admins may observe a stale refresh date for activity reports in the Microsoft 365 admin center
User impact: Admins may observe a stale refresh date for activity reports in the Microsoft 365 admin center.
More info: The activity reports in the Microsoft 365 admin center currently displays a stale refresh date of 'April 17, 2024'. Reports from the following categories are impacted:
- Microsoft 365 groups
- Microsoft Teams usage
Current status: Our monitoring indicates that the pipeline infrastructure, responsible for facilitating report data is continuing to recover and the refresh date is moving forward. We're continuing to monitor the recovery before declaring impact as remediated.
Scope of impact: Impact is specific to admins who are served through the affected infrastructure.
Start time: Monday, April 22, 2024, at 12:00 AM UTC
Root cause: A section of pipeline infrastructure responsible for facilitating report data requests has become unresponsive.
Next update by: Thursday, April 25, 2024, at 11:00 AM UTC