O365 - General
| 2025-01-14 | Status | Description |
|---|---|---|
| 10:43 AM |
|
Title: Some users' 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices User impact: Users' 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices. More info: While we're focused on mitigation, we recommend that affected customers force an update to roll back to Version 2411 (Build 18227.20162), which could previously have been obtained by following the instructions outlined in this article: https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841. Current status: We're continuing to assess the best method for remediating the issue on Windows Server 2019 devices and we're testing our potential solution with some affected users. Scope of impact: Impact is specific to some users who are served through the affected infrastructure. Start time: Wednesday, January 8, 2025, at 11:09 PM UTC Root cause: A recent Office update that integrates React Native framework to support certain features in Microsoft 365 applications has introduced a problem that's leading to this impact. Next update by: Tuesday, January 14, 2025, at 3:30 AM UTC |
No Issue
Outage
Notice
