Status Page

O365 - Teams

2023-03-23	Status	Description
09:00 AM		TEAMS NOTICE Some users may encounter rendering issues when opening content from the Files tab in Teams More info: Impact is specific to opening content within the Teams desktop and web clients and can manifest in a multitude of ways. Some users may see large blue or grey squares overlaying content. Impact is known to the Teams desktop client version 1.6.00.4472, but other versions may also be affected. The content is otherwise not impacted and users can still interact within the client. While the service provider is working to remediate impact, users can open the content in the desktop applications to bypass this issue. Current status: The service provider has received reports of an issue within the Teams desktop and web clients where some users may encounter large blue or grey squares overlaying content within the Files tab in Teams. They're reviewing client logs provided by affected users to better understand the nature of this impact and determine their next actions. Scope of impact: Some users opening content from the Files tab within the Teams desktop or web clients may be impacted.
08:30 AM		TEAMS NOTICE Approximately one percent of users Lenovo devices may see a black preview screen in Teams meetings Details Title: Users with Lenovo devices may see a black preview screen due to camera restart failures during Teams meetings User impact: Users with Lenovo devices may see a black preview screen due to camera restart failures during Teams meetings. Current status: We've identified that a recent external driver change has caused an increase in restart failures occurring for cameras built-in to Lenovo devices which is resulting in a black preview screen being shown during Teams meetings and calls. We're working with the Lenovo support team to determine what driver change may have resulted in impact to identify potential long-term solutions. Meanwhile, we've determined that turning off the option for HD resolution resolves the issue and prevents camera restarts from occurring. We’ll perform this operation for any organization that opens a support case and requests to have HD resolution disabled. Scope of impact: This issue may affect any user operating a Lenovo device that’s utilizing the internal camera during Teams meetings. Start time: Thursday, February 16, 2023, at 8:00 AM UTC Root cause: A recent external driver change has caused an increase in restart failures occurring for cameras built-in to Lenovo devices which is resulting in a black preview screen being shown during Teams meetings and calls.