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Status Page
Sat Aug 13 2022 @ 4:20AM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Teams
2022-08-03 Status Description
08:53 PM Disruption Incident information
Title: Some users may be unable to view other users' video feeds in Microsoft Teams meetings ID: TM408882
Status
Service Degradation
Affected Services
Microsoft Teams, Microsoft Teams
Details
Title: Some users may be unable to view other users' video feeds in Microsoft Teams meetings
User Impact: Users may be unable to view other users' video feeds in Microsoft Teams meetings.
More info: Some users may also be unable share their video when initiating a meeting. Users may be able to turn their camera off and then back on or resize the window to avoid these issues.
Current status: We've identified that the code issue that has resulted in impact is affecting the video layout logic that is necessary for video rendering to begin. The aforementioned code fix corrects this logic and is expected to completely deploy to the affected environment by the end of August. We're discussing options to expedite the fix deployment to remediate impact as soon as possible. We'll provide a more accurate timeline for completion as soon as one becomes available.
Scope of impact: Your organization is affected by this event, and this issue affects some users in Microsoft Teams meetings.
Root cause: A code issue within the latest build of Microsoft Teams is affecting the video layout logic that is necessary for video rendering to begin, resulting in impact.
Next update by: Wednesday, August 10, 2022, at 7:00 PM UTC