: :
Status Page
Tue Apr 16 2024 @ 6:23PM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Teams
2024-04-12 Status Description
09:33 AM Disruption Status
Service Degradation

Impacted services
Microsoft Teams

Title: Users may experience crashes when attempting to utilize media functions in Microsoft Teams meetings
User impact: Users may experience crashes when attempting to utilize media functions in Microsoft Teams meetings.
More info: The problem occurs in the new Microsoft Teams desktop and web clients for devices with Intel media drivers.
The impacted functions include the following:
- Video (including the use of camera)
- Screen sharing
Current status: We've identified that a code issue introduced by a recent feature update is responsible for the media crashes in Microsoft Teams meetings. We've developed a code fix to address the issue, which we're deploying to our internal environments for testing and validation. Once we confirm the efficacy of the fix, we'll provide a timeline for deployment to the broader impacted environment.
Scope of impact: This issue may impact any user attempting to use media functions in meetings in the new Microsoft Teams on devices with Intel drivers.
Start time: Monday, March 4, 2024, at 12:00 PM UTC
Root cause: A code issue introduced by a recent feature update is responsible for the media crashes in Microsoft Teams meetings.
Next update by: Tuesday, April 16, 2024, at 10:30 PM UTC