Status Page

O365 - Email/Outlook

2023-01-27	Status	Description
09:40 AM		Status Service Degradation Impacted services Exchange Online Title: Some users may be incorrectly routed to a new Outlook on the web tab when opening a SharePoint or OneDrive link in email User impact: Users may be incorrectly routed to a new Outlook on the web tab when opening a SharePoint or OneDrive link in email. More info: This issue affects SharePoint Online or OneDrive for Business links opened specifically from an Outlook on the web email. When a user clicks a link and is redirected to a new Outlook on the web tab, the tab doesn't include the content they are seeking, only a new instance of their Outlook on the web mailbox. Current status: We've identified a code regression introduced within a recent standard service update is causing impact. We've halted the deployment of this update and are in the process of developing a fix to prevent future occurrences. We expect to have a fix deployment timeline by the next scheduled update. Scope of impact: This issue affects some Outlook on the web users that are clicking on a SharePoint Online or OneDrive link in email. Start time: Monday, January 23, 2023, at 12:00 PM UTC Root cause: A code regression introduced within a recent standard service update is causing impact. Next update by: Friday, January 27, 2023, at 2:00 AM UTC