Status Page

O365 - Email/Outlook

2022-10-06	Status	Description
09:24 AM		Users' outgoing email messages on Outlook on the web may be saved in the Drafts folder instead of the Sent folder ID: EX437337 Status Service Degradation Impacted services Exchange Online Details Title: Users' outgoing email messages on Outlook on the web may be saved in the Drafts folder instead of the Sent folder User Impact: Users' outgoing email messages on Outlook on the web may be saved in the Drafts folder instead of the Sent folder. More info: The email messages are successfully sent but appear in the Drafts folder after sending. The impact is specific to them not showing in the Sent folder as expected. Current status: We've received feedback from the affected users for whom we enabled the fix, who have confirmed that impact persists. We've reached out to their representatives to provide HTTP Archive format (HAR) logs to help determine why the fix was not successful. Scope of impact: This issue may impact any user sending email messages through Outlook on the web. Start time: Monday, August 22, 2022, at 2:03 PM UTC Root cause: A recent update to Outlook on the web service components contains a code issue, causing messages to be sent as expected but not moved out of the Drafts folder. Next update by: Friday, October 7, 2022, at 7:30 PM UTC
08:59 AM		Users' outgoing email messages on Outlook on the web may be saved in the Drafts folder instead of the Sent folder ID: EX437337 Status Extended Recovery Impacted services Exchange Online Details Title: Users' outgoing email messages on Outlook on the web may be saved in the Drafts folder instead of the Sent folder User Impact: Users' outgoing email messages on Outlook on the web may be saved in the Drafts folder instead of the Sent folder. More info: The email messages are successfully sent but appear in the Drafts folder after sending. The impact is specific to them not showing in the Sent folder as expected. Current status: We're reaching out to the affected users for whom we've enabled the fix so that we can confirm it safely and effectively resolves the impact. After confirmation is received, we'll safely enable the fix for the rest of the affected users. Scope of impact: This issue may impact any user sending email messages through Outlook on the web. Start time: Monday, August 22, 2022, at 2:03 PM UTC Root cause: A recent update to Outlook on the web service components contains a code issue, causing messages to be sent as expected but not moved out of the Drafts folder. Next update by: Thursday, October 6, 2022, at 12:00 PM UTC

2022-10-05	Status	Description
08:48 AM		Status Service Degradation Impacted services Exchange Online Details Title: Some users may experience crashes when attempting to perform specific searches in the Outlook for Mac app User Impact: Users may experience crashes when attempting to perform specific searches in the Outlook for Mac app. Current status: We're examining recent changes made to the Outlook for Mac app search feature to inform our understanding of the issue and determine our next troubleshooting steps. Scope of impact: Some users attempting to perform searches containing specific terms within the Outlook for Mac app may experience impact. Next update by: Tuesday, October 4, 2022, at 10:30 PM UTC
08:47 AM		Some users may experience crashes when attempting to perform specific searches in the Outlook for Mac app ID: EX442047 Status Investigating Impacted services Exchange Online Details Title: Some users may experience crashes when attempting to perform specific searches in the Outlook for Mac app User Impact: Users may experience crashes when attempting to perform specific searches in the Outlook for Mac app. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes. Scope of impact: Some users attempting to perform searches containing specific terms within the Outlook for Mac app may experience impact.