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Status Page
Fri Jul 11 2025 @ 5:28AM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Email/Outlook
2025-07-10 Status Description
10:24 AM Disruption Status
Service Degradation

Impacted services
Exchange Online

Title: Users may be unable to access their mailbox using any connection methods
User impact: Users may be unable to access their mailbox using any connection methods.
More info: Impacted connection methods include, but may not be limited to:
- Representational State Transfer (REST) API
- Outlook on the web
- Exchange ActiveSync (EAS)
- Messaging API (MAPI)
Current status: We've identified a portion of mailbox infrastructure which isn't performing as efficiently as expected, resulting in impact. We're investigating this further to better understand the issue and help inform our next troubleshooting steps.
Scope of impact: This impacts users in North America, Australia and Europe who may be unable to access their Exchange Online mailbox using any connection methods.
Start time: Wednesday, July 9, 2025, at 10:20 PM UTC
Next update by: Thursday, July 10, 2025, at 1:30 AM UTC