O365 - Email/Outlook
2025-07-10 | Status | Description |
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10:24 AM |
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Status Service Degradation Impacted services Exchange Online Title: Users may be unable to access their mailbox using any connection methods User impact: Users may be unable to access their mailbox using any connection methods. More info: Impacted connection methods include, but may not be limited to: - Representational State Transfer (REST) API - Outlook on the web - Exchange ActiveSync (EAS) - Messaging API (MAPI) Current status: We've identified a portion of mailbox infrastructure which isn't performing as efficiently as expected, resulting in impact. We're investigating this further to better understand the issue and help inform our next troubleshooting steps. Scope of impact: This impacts users in North America, Australia and Europe who may be unable to access their Exchange Online mailbox using any connection methods. Start time: Wednesday, July 9, 2025, at 10:20 PM UTC Next update by: Thursday, July 10, 2025, at 1:30 AM UTC |