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Status Page
Sat Jul 27 2024 @ 1:03AM ADT
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Email/Outlook
2024-07-25 Status Description
08:52 AM Notice User impact: Users may've been intermittently unable to access the Purview Portal or their Exchange Online mailboxes.
More info: For Purview Portal impact, users may have experienced intermittent errors, time outs, and unauthorized responses when accessing the Purview Portal. Additionally, users' Purview policies may have been delayed when propagating.
For Exchange Online impact, affected users may have been intermittently unable to access Exchange Online through any of the following connection methods:
- Outlook on the web
- Outlook desktop client
- Representational State Transfer (REST) API
- Exchange ActiveSync (EAS)
Final status: We've confirmed that the aforementioned fix has saturated the affected infrastructure and after an extended period of monitoring, we've confirmed that impact has been remediated.

Service Restored
08:48 AM Notice User impact: Users may be intermittently unable to access the Purview Portal or access their Exchange Online mailboxes.
More info: For Purview Portal impact, users may experience intermittent errors, time outs, and unauthorized responses when accessing the Purview Portal. Additionally, users' Purview policies may be delayed when propagating.
For Exchange Online impact, affected users may be intermittently unable to access Exchange Online through any of the following connection methods:
- Outlook on the web
- Outlook desktop client
- Representational State Transfer (REST) API
- Exchange ActiveSync (EAS)
08:45 AM Notice User impact: Users may be unable to access the Room Finder in the Outlook desktop client.
More info: This impact is limited to the Outlook desktop client. Where possible, affected users can bypass impact by accessing the Room Finder using Outlook for the web or the Outlook iOS or Android apps.