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Status Page
Mon Jan 30 2023 @ 3:05AM AST
This page offers information for Dalhousie services. Check back here any time to view the current status of the services listed below. For all other information or to report a problem, please contact the ITS Service Desk (902-494-4357) or toll-free (1-800-869-3931)..
O365 - Email/Outlook
2023-01-27 Status Description
09:40 AM Disruption Status
Service Degradation

Impacted services
Exchange Online

Title: Some users may be incorrectly routed to a new Outlook on the web tab when opening a SharePoint or OneDrive link in email
User impact: Users may be incorrectly routed to a new Outlook on the web tab when opening a SharePoint or OneDrive link in email.
More info: This issue affects SharePoint Online or OneDrive for Business links opened specifically from an Outlook on the web email. When a user clicks a link and is redirected to a new Outlook on the web tab, the tab doesn't include the content they are seeking, only a new instance of their Outlook on the web mailbox.
Current status: We've identified a code regression introduced within a recent standard service update is causing impact. We've halted the deployment of this update and are in the process of developing a fix to prevent future occurrences. We expect to have a fix deployment timeline by the next scheduled update.
Scope of impact: This issue affects some Outlook on the web users that are clicking on a SharePoint Online or OneDrive link in email.
Start time: Monday, January 23, 2023, at 12:00 PM UTC
Root cause: A code regression introduced within a recent standard service update is causing impact.
Next update by: Friday, January 27, 2023, at 2:00 AM UTC