O365 - Email/Outlook
| 2025-07-07 | Status | Description |
|---|---|---|
| 01:13 PM |
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Status Service Restored Impacted services Exchange Online Title: Microsoft Places users are unable to use Get-Place and Set-Place commands User impact: Microsoft Places users were unable to use Get-Place and Set-Place commands. More info: Users encountered an internal server error and were unable to set or get Place properties. As a potential workaround, users may have followed these directions: 1. Install MicrosoftPlaces module by running the following commands in PowerShell 7 version 7.4.0 or later: `Install-Module -Name MicrosoftPlaces -Force` 2. You need two Exchange Online management roles: TenantPlacesManagement (to manage Places) and MailRecipient (to manage users and mailboxes). Alternatively, the Exchange administrator role has the necessary permissions to manage mail recipient objects, and accounts with the Exchange administrator role often also have the TenantPlacesManagement role assigned. If your account doesn't have the TenantPlacesManagement role assigned, you can assign it using PowerShell: `New-ManagementRoleAssignment -Role TenantPlacesManagement -User ` 3. Connect to Microsoft Places by running: `Connect-MicrosoftPlaces` 4. Use Get-PlaceV3 and Set-PlaceV3 instead: `Get-PlaceV3` `Set-PlaceV3` Final status: Our reversal of the offending service change is complete, and we've confirmed through service health telemetry that the impact is remediated. Scope of impact: Your organization was affected by this event, and any Microsoft Places users attempting to use Get-Place and Set-Place commands were impacted. Start time: Tuesday, June 17, 2025, at 12:00 AM UTC End time: Saturday, July 5, 2025, at 2:19 AM UTC Root cause: A recent service change that aimed to resolve an unrelated issue contained a code issue, which caused impact. Next steps: - We're reviewing our service change testing and validation procedures to identify and prevent similar code issues in deployments moving forward. This is the final update for the event. |
| 12:00 PM |
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Status Service Restored Impacted services Exchange Online Title: Users may have been unable to access their mailbox via any Exchange Online connection method User impact: Users may have been unable to access their mailbox via any Exchange Online connection method. Final status: While we were in the process of analyzing system logs to formulate a remediation plan, system monitoring indicated that the service had returned to normal health. We've confirmed that the problem is no longer occurring, and we'll continue to monitor the service to ensure that the problem does not happen again. Scope of impact: Some users located in Canada who were attempting to access their Exchange Online mailbox may have been impacted. Start time: Monday, July 7, 2025, at 12:52 PM UTC End time: Monday, July 7, 2025, at 1:13 PM UTC This is the final update for the event. |
| 10:51 AM |
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Status Service Degradation Impacted services Exchange Online Title: Users may be unable to access their mailbox via any Exchange Online connection method User impact: Users may be unable to access their mailbox via any Exchange Online connection method. Current status: We're reviewing service monitoring telemetry to isolate the root cause and determine our next troubleshooting steps. Scope of impact: Some users located in Canada who are attempting to access their Exchange Online mailbox may be impacted. Start time: Monday, July 7, 2025, at 12:52 PM UTC Next update by: Monday, July 7, 2025, at 3:30 PM UTC |
| 09:56 AM |
|
Status Service Degradation Impacted services Exchange Online Title: Some users may be experiencing a delay receiving an automatic response when booking conference rooms in Exchange Online User impact: Users may be experiencing a delay receiving an automatic response when booking conference rooms in Exchange Online. More info: Specifically, when the users specify the conference room mailbox to reserve a meeting, the automatic response may be delayed. Current status: We're analyzing infrastructure service side logs to identify how long of a delay it is taking for users to receive the automatic response to help with the root cause investigation and to determine our next troubleshooting steps. Scope of impact: Some users who are booking conference rooms in Exchange Online may be impacted. Next update by: Monday, July 7, 2025, at 10:30 AM UTC |
| 09:51 AM |
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Status Service Degradation Impacted services Exchange Online Title: Some attendees may receive an unexpected cancellation message when a meeting on a shared calendar is updated User impact: Attendees may receive an unexpected cancellation message when a meeting on a shared calendar is updated. More info: Impact is intermittent, and specific to updates that are made on behalf of the organizer using Outlook (classic) for Windows with the calendar sharing improvements enabled. Current status: We've received reports of an issue in which some updates made to meetings on a shared calendar using Outlook (classic) for Windows may result in unexpected cancellation messages to some attendees. We've identified a code bug that surfaces when the meeting organizer has previously also been added as a required attendee. We've developed a code fix that will undergo extensive validations to ensure it resolves the underlying issue. We'll aim to provide a resolution timeline once one becomes available. Scope of impact: Some attendees may be intermittently impacted. Start time: Thursday, June 5, 2025, at 12:00 AM UTC Root cause: A code bug has surfaced when the meeting organizer has previously also been added as a required attendee. Next update by: Saturday, July 5, 2025, at 5:30 PM UTC |
No Issue
Outage
