O365 - Email/Outlook
2024-04-17 | Status | Description |
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04:21 PM | Apr 17, 2024, 4:21 PM ADT Microsoft completed the roll back of a recent update which has mitigated the issue, and our service telemetry indicates recovery and restoration of mail flow. Additionally, the service has automatically rebalanced traffic across healthy infrastructure to further expedite resolution for end-users. |
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01:14 PM | Some users' inbound and outbound email messages may be intermittently delayed when sending through Exchange Online Issue ID: EX779388 Affected services: Exchange Online Status: Investigating Issue type: Incident Start time: Apr 17, 2024, 12:13 PM ADT User impact Users' inbound and outbound email messages may be intermittently delayed when sending through Exchange Online. Description Some users report that they can't send or receive messages at all. Scope of impact This issue can potentially affect any user that's hosted in Canada that's attempting to send or receive email messages, as well as users who are hosted outside of Canada that attempt to send email to or receive email from users hosted in Canada. Current status Apr 17, 2024, 12:52 PM ADT Our monitoring systems show that portions of mail flow infrastructure are operating below expected standards, resulting in either mail flow delays or outright failures to send or receive email messages. We're evaluating the service infrastructure to determine the most expedient remediation option while also determining the reasoning behind this service degradation. Next update by: Apr 17, 2024, 2:30 PM ADT |