Wed Jul 16 2025 at 09:00PM ADT | Telephone
Ticket ID: 21077 (Maintenance - Scheduled - Critical) Start Date: Jul 16, 2025 09:00 PM AST End Date: Jul 17, 2025 078:00 AM AST Cause: Upgrade - Software Service Outage Details During this event, users could have trouble using one of the specified services in the specified regions. Service interruptions may occur. Active PTT sessions may experience drops, new sessions can be initiated after 30 seconds. Any subscriber will face the above-described impact twice during the maintenance window. Impacted Services Push to Talk

Fri Jul 18 2025 at 12:01AM ADT | Network - Acorn
CHANGE CONTROL NOTICE Type Of Work: Project Customer: ACORN NS Change Control ID : 2056945 Start Date (yyyy-mm-dd): 2025-07-18 End Date (yyyy-mm-dd): 2025-07-18 Location Of Work: Halifax, NS Reason For Work: Node Split Release Window (24 hr format): 00:01 - 06:00 Atlantic Affected Circuits: 00154283 - 84 Chain Lake Drive, Halifax, NS <> 233 Sambro Creek Rd,room 137, Sambro Creek, NS Service Interruption Duration: Network Threat - NonService Affecting Service Impact: Your services will be under threat while we do dark fibre splicing.

Tue Jul 22 2025 at 12:01AM ADT | Network - Acorn
CHANGE CONTROL NOTICE Type Of Work: Project Customer: ACORN NS Change Control ID : 2053598 Start Date (yyyy-mm-dd): 2025-07-22 End Date (yyyy-mm-dd): 2025-07-22 Location Of Work: James River - NS Reason For Work: OSP Forced Relocate Release Window (24 hr format): 00:01 - 05:00 Atlantic Affected Circuits: 00142075 - acorn-nwgl-1 Twe1/0/23 <> acorn-sydn-1 Twe1/0/24 00119760 - acorn-nwgl-1 Twe1/0/4 to St. Martha's Hospital - 25 Bay St, Antigonish, NS Service Interruption Duration: 2 hours Service Impact: Your services will be impacted while we do a forced fibre relocate.

Thu Jul 24 2025 at 12:01AM ADT | Network - Acorn
CHANGE CONTROL NOTICE Type Of Work: Maintenance Customer: ACORN NS Change Control ID : 2035089 Start Date (yyyy-mm-dd): 2025-07-24 End Date (yyyy-mm-dd): 2025-07-24 Location Of Work: Halifax, NS Reason For Work: Software Upgrade Release Window (24 hr format): 00:01 - 06:00 Atlantic Affected Circuits: 00144397 - acorn-ytwr-1 - 6080 Young St, Halifax, NS 00117119 - Management and monitoring for ACORN - 6080 Young St, Halifax, NS Service Interruption Duration: 6 hours Service Impact: Your services will be impacted while we do a software upgrade.

Thu Jul 24 2025 at 12:01AM ADT | Network - General
CHANGE CONTROL NOTICE Type Of Work: Maintenance Customer: Dalhousie Change Control ID : 2035089 Start Date (yyyy-mm-dd): 2025-07-24 End Date (yyyy-mm-dd): 2025-07-24 Location Of Work: Halifax, NS Reason For Work: Software Upgrade Release Window (24 hr format): 00:01 - 06:00 Atlantic Affected Circuits: 00144524 - DAL MS Teams - 6080 Young St, Halifax, NS 00144384 - DAL MS Teams - 6080 Young St, Halifax, NS 00144385 - DAL MS Teams - 6080 Young St, Halifax, NS 00144386 - DAL MS Teams - 6080 Young St, Halifax, NS Service Interruption Duration: 6 hours Service Impact: Your services will be impacted while we do a software upgrade.

Fri Jul 25 2025 at 12:30AM ADT | Network - Acorn
CHANGE CONTROL NOTICE Type Of Work: Maintenance Customer: Canary NOC Change Control ID : 2055508 Start Date (yyyy-mm-dd): 2025-07-25 End Date (yyyy-mm-dd): 2025-07-25 Country: Canada Location Of Work: Marystown - NL Reason For Work: Network Testing/Maintenance Release Window (24 hr format): 00:00 - 06:00 Newfoundland Affected Circuits: 00152705 - MUN <> DAL - 10Gig - 228 Elizabeth Ave, St John's, NL <> 6225 University Ave, Halifax, NS Service Interruption Duration: 3 hours Service Impact: Your services will be impacted during DWDM Transport troubleshooting

Wed Jul 30 2025 at 12:00AM ADT | Network - Acorn
Eastlink New Change Control Notice Type Of Work: Project Customer: ACORN NS Change Control ID : 2054601 Start Date (yyyy-mm-dd): 2025-07-30 End Date (yyyy-mm-dd): 2025-07-30 Country: Canada Location Of Work: Yarmouth - NS Reason For Work: Engineering Project Release Window (24 hr format): 00:00 - 05:00 Atlantic Affected Circuits: 00118531 - Universite Sainte-Anne - 1695 Route 1, Church Point, NS 00118537 - Yarmouth Hospital - 60 Vancouver St, Yarmouth, NS Service Interruption Duration: 3 hours Service Impact: Your services will be impacted while we do a hardware upgrade.

Thu Aug 7 2025 at 12:00AM ADT | Network - Acorn
Eastlink New Change Control Notice Type Of Work: Maintenance Customer: Canary NOC Change Control ID : 2057628 Start Date (yyyy-mm-dd): 2025-08-07 End Date (yyyy-mm-dd): 2025-08-07 Country: Canada Location Of Work: Rose Blanche - NL Reason For Work: Network Testing/Maintenance Release Window (24 hr format): 00:00 - 06:00 Newfoundland Affected Circuits: 00152705 - Fundy Web Canarie 10Gig - 228 Elizabeth Ave, St John's, NL <> 6225 University Ave, Halifax, NS Service Interruption Duration: less than 1 hour Service Impact: Your services will be impacted while we replace a failing line card.

Thu Aug 7 2025 at 12:00AM ADT | Network - Acorn
Eastlink New Change Control Notice Type Of Work: Maintenance Customer: Dalhousie Change Control ID : 2049371 Start Date (yyyy-mm-dd): 2025-08-07 End Date (yyyy-mm-dd): 2025-08-07 Country: Canada Location Of Work: Halifax, NS Reason For Work: Engineering Project Release Window (24 hr format): 00:00 - 06:00 Atlantic Affected Circuits: 00145606 - Killam Library - 5657 Spring Garden Rd (705), Halifax, NS <> 6225 University Ave, Halifax, NS Service Interruption Duration: 2 hours Service Impact: Your services will be impacted while we do a hardware upgrade.